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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,142)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Britta Dietsche

Sep 18, 2024  on Shopify

Extremely easy to set up, had all options that we needed and the support (Konstantinos in our case) is incredibly fast (live chat reply within seconds!), super helpful and also very competent.

iKegger Pty Ltd (Europe Branch)

Sep 18, 2024  on Shopify

I've only just set up the app after issues with not being able to track conversions using various other options. We are now seeing conversions again and the support from Christos was amazing, 3 hours on chat of going through and removing all the junk code a previous advertiser had left and making sure everything was compliant and running correctly. 10 stars

MERA MERAH

Sep 17, 2024  on Shopify

Alex was super helpful. The best support i've ever received. he went beyond to help out and find a solution. On top he did this in super fast manner. Thank you so much Alex!

bodybote

Sep 17, 2024  on Shopify

The installation was very easy and Christos was very helpful in checking that the banner and consent mode was installed correctly. He even gave some good advice on improving approval ratings. Previously, I tried to use uibenda's GDPR banner, but I failed due to the difficult installation and poor step-by-step instructions.

Rementi

Sep 17, 2024  on Shopify

Great support! They helped to integrate fast. I can't tell you anything about the app for now, though, as I haven't used it yet.

Pyöräpalvelu Berggren Oy

Sep 15, 2024  on Shopify

Great and patient support! Christos helped me through all the steps when installing the app. Thank you!

Marville Road

Sep 11, 2024  on Shopify

Great app and support! Waited no time during working hours and they are very helpful through the chat.

JoVal Elements

Sep 11, 2024  on Shopify

This is support as it should be. No long waiting, clear instructions and feedback. And a good advice on top. I like it!

MaryAnn Diorio Books

Sep 10, 2024  on Shopify

Alex is a great asset to your company. He was professional, knowledgeable, courteous, and kind. He resolved my problem quickly. I think you should give him a promotion and a raise. Dr. MaryAnn Diorio Owner of MaryAnn Diorio Books

BanzaiHobby

Sep 09, 2024  on Shopify

Christos have helped me a lot with the initial settings and suggest appropriate setting to maximize the acceptance rate! Hope Pandectes will work perfectly as I hope.

PETIT-TOUTOU.COM

Sep 08, 2024  on Shopify

Je n'en suis qu'à la configuration, l'application est facile à utiliser et le service client très réactif et compétent !

Ja-Hochzeitsshop

Sep 08, 2024  on Shopify

Great customer service, they always answer almost immediatly and have always figured out a way to help us. Banner is easy to set up and with the help of the support it works perfectly now! Thank you so much!

ALOHAS

Sep 05, 2024  on Shopify

The application works very great and the CS is very responsive. Whenever we have had a question they have been there to help us and have responded promptly.

Liane Zane Bookstore

Sep 04, 2024  on Shopify

It was really easy to install the app, and when I recently asked the customer service rep Alex to check to make sure that my store was compliant, he did it and then went the extra mile to give me some helpful setup suggestions. I wish everything about ecommerce was this easy!

CuraLife Global

Sep 04, 2024  on Shopify

Pandected app and support is great, they released a feature that i needed to keep me updated with shopify customer events functionality.

Bloomsbury Manor Ltd

Sep 04, 2024  on Shopify

I've used the free version of this app for a year or so and have been very happy. Today I recognised it was causing me some site speed issues as I had not updated my usage settings to keep abreast of Shopify changes. With help from Konstantinos at Pandectes live support, I did that, and followed some recommendations he made, and my site speed improved remarkably! Top notch app - top notch Support; thanks again Konstantinos :)

Janus

Sep 04, 2024  on Shopify

I just added the app on our shop. I was scrolling around to see its features, clicked by mistake on 'check compliance' thinking it would be a link to some compliance website. Instead, it opened to the chat. Konstantinos checked the compliance for me, jumped in as collaborator to make the necessary adjustments and modified the banner for the best optimization. What to say, I was expecting a couple of hours dealing with the setup, and now I can sip tea because it's all done. Shout-out to the great customer support!

STG - Flying Tiger Copenhagen

Sep 04, 2024  on Shopify

I had a great experience with Konstantinos, who provided exceptional support in setting up the custom Meta Pixel for Customer Events on my Shopify store. He was knowledgeable, responsive, and incredibly helpful throughout the entire process. He patiently walked me through the recommended changes and provided clear instructions, ensuring everything was set up perfectly.

russell's shave club

Sep 03, 2024  on Shopify

Had a great experience with Alex, been using this app for years now and have recently upgraded to premium. this company has got your back when it comes to being fully compliant.

Thestore274

Sep 03, 2024  on Shopify

Great help from Christos, and his team, who helped verify my store's compliance in a matter of minutes, plus some helpful suggestions an easy guide through a potential difficult process.

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