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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

Reviews (2,381)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Mesodes

May 28, 2024  on Shopify

Very grateful and super happy. The team is always willing to help and they answer immediately and of course very decisive. A pleasure to have them

Umbra

Apr 26, 2024  on Shopify

The app is great and the support team is amazing! We have 4 stores and needed some assistance making sure each was set up correctly and they walked us through everything step-by-step. Very impressed!

Furnica

Apr 26, 2024  on Shopify

I am fully satisfied with the solution that the application offers. Quick and professional assistance.

CLEAN Beauty Collective

Apr 24, 2024  on Shopify

This app is phenomenal. It has really shielded us from liability with minimal impact on UX. It's easy to write custom rules to block just about anything based on category and URL (for example, you could block a particular analytics app by categorizing requests to its URL as "analytics"). With one click, you can do geo-based compliance which is such a great idea but isn't common with other products. That means that a visitor in the EU will have a GDPR compliant experience whereas someone going to the same site in California will have a CCPA compliant experience. More than these things, the support we received was phenomenal - Nikos has helped us tremendously to set up custom rules and do testing and knows all about integrating the trickier aspects of Google Consent Mode. Other solutions were quoting up to $100K to get an inferior product. Can't recommend highly enough.

We love dogs CZ

Apr 24, 2024  on Shopify

Amazing help. Thank you, Nikos! I cannot be happier with this app. The support is a magic and respond within minutes. They helped me even with some CSS coding I had no idea how to do... Again - highly recommended!

Neonsfeer.de

Apr 24, 2024  on Shopify

Best customer support I've had in a while, the support agent Nikos was prompt and attentive. The app is working fine for me, great to see it works with consent mode for Google

Alfresco Chic

Apr 19, 2024  on Shopify

Just started using the app for our new ecommerce store and needed some help / advice on set-up. I got in contact with Pandectes through the live chat and spoke Christos who was super helpful, he took the time to walk me through the different options, made recommendations on what I could improve and helped me make the necessary changes. Fantastic customer support, would highly recommend!

Red Equipment - UK

Apr 19, 2024  on Shopify

Amazing support and really easy to set up across our multiple stores. Thanks to Nikos and Christos for getting us sorted!

Tazzea

Apr 18, 2024  on Shopify

Buena aplicación y la ayuda de Christos para poder configurar varias secciones ha sido de gran utilidad.

Kiyo

Apr 18, 2024  on Shopify

Working with them since a few month and haven'd faced big problems yet. Support answers quick and solves anything fast!

Firlefanz

Apr 17, 2024  on Shopify

Awesome app, very customizable. Great support - thanks to Christos for checking my site and giving advice.

Wisely Well

Apr 17, 2024  on Shopify

Excellent support from Christos, navigating the new Google v2 settings and helping make sure we're GDPR-compliant. He also offered some suggestions on how to get the best from the app. I've used this app on three sites now!

HANDMADE®

Apr 17, 2024  on Shopify

Panos was a great support agent. The app is the go to option to be compliant with Google Consent Mode V2. Really good choice.

Melvin & Hamilton

Apr 17, 2024  on Shopify

We have moved to Pandectes as we wanted a CMP which was built for Shopify and compatible with the Shopify Pixels implementation. The configuration is very easy and offers a wide range of possibilities, depending on the plan. You can be up and running in 20 minutes and customise the UI for your shop quite nicely. The Pandectes team with Panos and Christos is extremely helpful and always available, even when it becomes tricky with Shopify Pixels and Google Tag Manager. They have great insights into user acceptance, which allowed us to optimise the cookie banner. After testing it for 2 weeks, we're now rolling it out to our other shops. We made the right choice !

Schreib und Stil

Apr 16, 2024  on Shopify

Die Installation ist einfach und mit der Doku findet man sich recht schnell in der App zurecht. Der Support (Christos) ist wirklich schnell und hat gemeinsam mit uns die Einstellungen in der App überprüft. Absolut empfehlenswert...

Lotus Koekenpakketten

Apr 16, 2024  on Shopify

The support that I received from Christos was very good. He helped me with my questions and even gave some further recommendations to improve our cookie banner.

Trio Verde

Apr 15, 2024  on Shopify

Simple and intuitive app! Easy to use and very helpful staff. Christos has helped me manage my banners and offered very useful information about certain issues I had.

Greene King Shop

Apr 15, 2024  on Shopify

Christos was a great help in getting set up and reassuring us that the features would work as hoped. Excellent customer care.

Ocean Sports Boardridersguide

Apr 15, 2024  on Shopify

Excellent customer support from start to finish. We changed over to Pandectes after having support issue with another GDPR app. The app was up and running quickly and all our questions were dealt with and resolved. We'd highly recommend.

Caroline Gardner

Apr 15, 2024  on Shopify

Easy to install and set up and the team have been super quick to reply to issues and help with advice and checks. Great stuff!

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