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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

Reviews (2,620)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Silje Garlie Kunst

Aug 26, 2024  on Shopify

I got very good help from Konstantinos with setting up the app for cookie consent. It was very helpfull for me!

DachreparaturShop

Aug 25, 2024  on Shopify

Wir mussten unser "Cookie-Banner" wegen des Google Consent Mode v2 erneuern. Mithilfe des Supports war das im Handumdrehen erledigt, ebenso wie die weiteren Anpassungen.

masteroutdoorcooks

Aug 24, 2024  on Shopify

Pandectes is a great app with the needed features, simple to set up and nice customer experience. Konstantinos and Alex during the App setup were very supportive, patient in answering our questions, excellent client service delivery, paid attention to details and both have great knowledge of the app. Both are valuable addition to the Team, keep it up!

Uliv

Aug 22, 2024  on Shopify

Great app and amazing support. Alex was very kind and helpful in resolving every request that we had. Highly recommend.

Anona Security

Aug 22, 2024  on Shopify

the app works perfectly. i had an issue with the cookie banner, so I reached out to the team. and the service was very professional and responsive. although the process took a pretty long time, but the team was always very patient. I appreciate the app and the help from Pandectes.

SweetPea

Aug 21, 2024  on Shopify

Excellent application with highly responsive support, especially Alex, whom I want to thank for his promptness and valuable assistance.

PENDI

Aug 21, 2024  on Shopify

Exceptional customer service, they setup everything for me making the banner compliant. Konstantinos was super fast and kind to answer all my requests. I kept having compliance issues with Google but he helped me out with that too. Cookies acceptance rate is around 95%, insane!!! I used another service before which was way too expensive and not closely efficient and effective as Pandectes.

Au Départ Paris

Aug 20, 2024  on Shopify

Pandectes is a great App to help manage GDPR compliance. Alex was extremely helpful, quick to respond and execute any changes on my behalf! 5 stars and would recommend

Sugar Box

Aug 20, 2024  on Shopify

Alex is amazing! We had a tracking issue due to compliance The response was so fast and so helpful, helping me get set up and fully compliant step by step We have already seen an increase in our tracking and fingers crossed we are set up and back to normal!

Baïa Food

Aug 19, 2024  on Shopify

Their customer service is amazing! They reply almost instantly, and their app is perfect for our GDPR needs. Couldnt ask for a better app.

SWORTS

Aug 19, 2024  on Shopify

Bestes Tool für DSGVO und Cookie Implementierung. Der support ist auch sehr hilfreich und zu empfehlen

Daily Elements

Aug 18, 2024  on Shopify

Excellent support from Konstantinos! Super fast response and resolution. He made some CSS adjustments to match our style and confirmed the regional versions that I wanted to apply. Highly recommended!

refurbished

Aug 17, 2024  on Shopify

Konstantinos provided the best support configuring the app. He did it outside of business hours, and i appreciate. Thanks

Odysea

Aug 17, 2024  on Shopify

Waiting for the support for like an hour, no response despite the widget showing the support is active and they will respond fast.

Moselmetzger

Aug 15, 2024  on Shopify

Absolutely amazing tool and absolutely amazing support! This is pretty much the definition of customer centric thinking! Thanks!

JACKS beauty line

Aug 14, 2024  on Shopify

The service is really great and the tool is very intuitiv. As soon as the TFC standards banner is rolled out they receive full 5 stars!

Woojer

Aug 13, 2024  on Shopify

We've been using the Pandectes GDPR Compliance plugin for our Shopify store, and it's been fantastic. The plugin is easy to set up and does an excellent job of ensuring our store meets all GDPR requirements. What really stands out is their support team—responsive, knowledgeable, and always ready to help. Highly recommended!

Deryn Jewellery

Aug 12, 2024  on Shopify

Really helpful - especially Alex and Christos. Quick to reply to messages and guided me through what I needed to do.

Plates and Cutlery

Aug 12, 2024  on Shopify

I am amazed by the professionalism of the support and how easy is to set up everything. I am just at the beginning, however I believe that it will be a successful collaboration with Pandectes GDPR Compliance. Highly recommended!

he-shi

Aug 08, 2024  on Shopify

I was having an issue and Alex was a fantastic help in supporting me. We resolved the issue quickly!

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