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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,588)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Healthsolutions.online

Mar 24, 2025  on Shopify

Really good app. Has a lot of features and some customisations built in. If you know CSS as you can make some styling changes yourself. For any other customisations, their support team is extremely helpful. I highly recommend this app. Anne from their support team in particular is very attentive and very proactive and has made my experience with this app very enjoyable.

kikubeads

Mar 24, 2025  on Shopify

I'm very excited Anne and Brian give me full support and I really recommend this app for who is looking to increase Shopify sales

missing-pen.com

Mar 24, 2025  on Shopify

Die App bietet super Möglichkeiten für Aktionen, Cross- und Upselling! Technisch gab es kleine Herausforderungen, aber das Support Team hat diese sehr schnell und genau nach Wunsch bearbeitet. Absolute Empfehlung!

Vapingland

Mar 21, 2025  on Shopify

The functionality is excellent and helps boost sales. The support team is highly responsive and resolves issues quickly.

5-hour Energy

Mar 20, 2025  on Shopify

This is one of the top Shopify apps for support, functionality, and flexibility. After testing numerous BOGO and gifting apps, this was the only one that fully met our needs. Plus, their support team has an incredible response time.

Shilucheng

Mar 19, 2025  on Shopify

Thank you very much for the official help. When I was using the plug-in, I found that the plug-in could not be well integrated with my shopping cart. Finally, with the help of the official staff, I was able to solve this problem easily.

KAHI Official Store

Mar 18, 2025  on Shopify

Great support from the team. Support is fast and tries to understand your problems and solve them. Was a great experience using it and special thanks to David and Brian.

jurlique-dev

Mar 18, 2025  on Shopify

We are currently in the process of testing BOGOS and the support from the team (Anne, Amy, David, Mina) has been responsive and great. Hoping to implement this in full soon.

jurlique-dev

Mar 11, 2025  on Shopify

We are currently in the process of testing BOGOS and the support from the team (Anne, Amy, David) has been responsive and great. Hoping to implement this in full soon.

MAKE UP FOR EVER INDONESIA

Mar 10, 2025  on Shopify

Anne was incredibly helpful and fast response! She's so patience with the issue I raised and she also expertise with the APP and I truly appreciate her support. Thank you, Anne!

MediSoles

Mar 08, 2025  on Shopify

David is a great guy, could not have been more helpful and if I could give 10 stars I would! He was patient with me, took time to understand what I was looking for and helped me navigate their products. BOGOS is an easy recommend for me!

tinybigbag

Mar 08, 2025  on Shopify

great customer service every time you need anything. Anne was so so helpful! using this app for a while already and is the best among others.

PrismxPARTY

Mar 04, 2025  on Shopify

Anne was very helpful, and the live support was just amazing, really helped. cant recommend enough. thanks a lot!

The Archive Store

Mar 03, 2025  on Shopify

The support team is awesome. They have been very quick to help us resolve issues, fine-tuning the app to our needs. Big thank you to Anne and Brian! The only thing missing is the ability for a customer to deselect automatically added gifts at cart level.

Dropout Store

Mar 01, 2025  on Shopify

App has been working great for all of our stores, and if there's ever an issue, Mina from customer support always steps in to save the day. Thank you!!

Benincasa Design

Mar 01, 2025  on Shopify

easy to use compared to other apps, excellent customer service with quick response times, thanks Anne

&Balanced

Feb 28, 2025  on Shopify

David was very helpful, he understod the assignment and did his best to help me out. Thank you David

Fasteners Inc

Feb 28, 2025  on Shopify

App works great and customer service is great. Mina did a wonderful job answering my questions and helping me fix something I was confused about.

Your Emf Shield

Feb 28, 2025  on Shopify

MIKIE and BRIAN are incredibly helpful, fast, and knowledgeable. Their support is one of the best—love it!

Essentia Natura

Feb 26, 2025  on Shopify

I am using this app on all my webstores. Not only the app is fab but also the support is amazing. Thank you Anne :)

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