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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,536)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

divertity

Feb 18, 2025  on Shopify

Applicazione semplice e potente. Facilissima da usare ed impostare. Si presta a molti utilizzi nel marketing on line. Assistenza sempre on line pronta ad aiutarti in modo chiaro ed esaustivo.

By Billie

Feb 17, 2025  on Shopify

Very helpful staff! i needed help setting up a bundle on my store and Mina helped me alot and even went into my store to check i had done it correctly :)

Honour Wellness

Feb 17, 2025  on Shopify

Great customer service. They went above and beyond to help me set everything up. Very user-friendly. I'm. happy!

Comfortable Silence.

Feb 12, 2025  on Shopify

I've just installed this app today and I am immediately thrilled with the customer service. Anne was AMAZING, patient, understanding ... she went above and beyond. I am very excited to see how this app performs. 10/10 customer service. Thank you Anne xox

VivaRays

Feb 12, 2025  on Shopify

DO NOT USE THIS APP - avoid at all cost- read full review, it will save you thousands of dollars. I had an extremely disappointing experience with this app and its support team. After uninstalling the app, I discovered that a cloned product remained active on my store, allowing customers to purchase an offer that should have been automatically disabled upon app removal. This resulted in financial loss as some customers took advantage of that and orders hundreds of the product for FREE!( up to 3000 USD!) When I reached out for support, instead of acknowledging the issue, they repeatedly sent policy articles and denied responsibility. I followed all their instructions to DISABLE the offer before removing the app, and even redownloaded it to verify—confirming that the offer was indeed deactivated. Despite providing clear proof, including video evidence, their team refused to take accountability or offer a refund for the losses caused by their system. If you're looking for an app that values transparency, reliability, and customer support, I strongly recommend looking elsewhere. This company has shown a complete lack of authenticity and accountability, leaving merchants to deal with the consequences of their technical failures. Would give zero stars if I could. Avoid at all costs

Francisbyfb

Feb 12, 2025  on Shopify

Really good live support, I had an issue and the technical team made the adjustment for me within 12 hours! would really recommend.

Koreabe

Feb 10, 2025  on Shopify

Anne and Briam were really helpful! I needed some changes on the website and they did it in term of minutes, thank you both!

After9

Feb 08, 2025  on Shopify

Amazing app. Works way better than Shopify codes. So worth the money. The customer support from MINA is rock solid and super fast.

LaMaisonBienRangée

Feb 07, 2025  on Shopify

Je recommande cette application car l'utilisation est assez optimisé et très simple à prendre en main. Le gros point positif est surtout pour le support SAV qui est ultra-réactif, je le contact a n'importe qu'elle heure et en moins de 5 minutes j'ai l'aide approprié.

Guru Makeup Emporium

Feb 07, 2025  on Shopify

Geat app, we have tried a few and this was the best for our complex set up, a reasonable price and works a treat! They are always adding and updating it and the team are super on it if you ever have any issues.

LILLY PILLY COLLECTION

Feb 06, 2025  on Shopify

After 2 campaigns its pretty good.. Support has been excellent and responsive and assisted in configuration where required.

Alakazam Magic

Feb 06, 2025  on Shopify

100% Recommend. Super Fast reply and MINA helped me with EXACTLY what I needed! Definitely keeping this app!

Moonje

Feb 04, 2025  on Shopify

great app and awesome customer support. And my special thanks to MINA for being so patient with me and answering all my questions. ❤️

Hachi Shears

Feb 04, 2025  on Shopify

I have been using this app for some time now, and I am thoroughly impressed. The setup process is incredibly straightforward, making it easy to get started. What truly stands out, however, is the exceptional customer support. Mina, in particular, went above and beyond to assist me with setting up a new gift offer combination. Her expertise and responsiveness made a significant difference in my experience, and I truly appreciate her help. Overall, this app is user-friendly, efficient, and backed by fantastic support—highly recommend it!

iceandgold

Feb 03, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Excellent Support & Seamless Installation! Daniel, Anne, and Brian were incredibly responsive and helpful in getting the Bogo.io app installed on my website. They made the entire process smooth and hassle-free, answering all my questions promptly and ensuring everything was set up correctly. Their professionalism and dedication to customer support truly stood out. Highly recommend!! Now I hope this app will increase my store's AOV

LemmeCook

Feb 03, 2025  on Shopify

super solid experience, team works around the clock to get you setup and done quickly. highly recommend.

GAZZAZ

Feb 03, 2025  on Shopify

excellent, Excellent technical support and a professional technical team, Many thanks to Anne and Brian for their great effort

Ally Shoes

Jan 31, 2025  on Shopify

Very intuitive user experience and well-designed app. Customer support (Daniel, Mina) is extremely responsive and helpful. Would highly recommend.

Simply Organic Bamboo

Jan 30, 2025  on Shopify

Great app for Free Gift functionality. Customer service has been very responsive and easy to work with. Mina in particular has been fantastic. We appreciate her support and for going above and beyond to help our business.

Mode Marie HK

Jan 30, 2025  on Shopify

Support from Mina has been very timely even on a late Friday night. excellent support and great help on questions, had my app set up in no time

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