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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,165)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Maitreya Cosmetics

May 28, 2025  on Shopify

I’m very grateful to Anne from support and their developer, who responded immediately to a small bug related to how the app interacts with my theme. They fixed it in under 5 minutes, without any action needed on my end — which is amazing. I truly appreciate such great customer service.

Herbal Pharm Singapore

May 28, 2025  on Shopify

Anne has been an amazing help. Super efficient and friendly. We are testing out the app's features and functionality before we go live next week. So far we are loving it and loving the help. Knowing there's a dedicated and efficient support team behind is just so wonderful.

PDF

May 24, 2025  on Shopify

great offers and support team (especially from MINA) to help with all the customization you would ever need

Williams Athletic Club

May 24, 2025  on Shopify

The chat function to help is awesome. Mina helped me at night and on a weekend to fix an issue for me! So appreciated!

Abib US

May 23, 2025  on Shopify

Mina is always kind, responsive, and quick to resolve any issues in real time. No matter what the problem is, they go above and beyond to provide the best possible support. Their dedication and professionalism have been a tremendous asset to our business, and we truly appreciate the value they bring to our daily operations. We consider them not just a service provider, but a trusted partner we can rely on.

Bolt Nutrition

May 23, 2025  on Shopify

Good app for free gift and Works perfectly for blocking discount codes when free gifts are in the cart. Easy to use and very helpful!, Support team is very fast.

Arte Comercializadora

May 22, 2025  on Shopify

Awesome app! 100% worth the price and is the only app that I found that works this well for gifting products to customers. The support is amazing and extremely helpful.

DEMOBAZA

May 22, 2025  on Shopify

Super fast, attentive and kind support from MINA, always in a good mood and serve customers amazing by dealing great between us and the developers for everything we need, highly recommend her and the whole team at BOGOS : )

Starpharma Pty Ltd

May 21, 2025  on Shopify

The support that BOGOS team has provided is exceptional! All my questions are answered, and they are very supportive and helpful with my requests. Highly recommended. The app itself has many great functions and features to explore. Definitely worth to check out, a bonus they have 7 days free trial too.

CLEAN Beauty Collective

May 21, 2025  on Shopify

Zee from customer support was very helpful! She shared screenshots and walked me through the process of creating our promo. Very happy with this app and service.

Living and Home

May 21, 2025  on Shopify

Customer service is very professional and able to solve many problems, especially ANNE and BRIAN, kudos to them!

cosmo connected

May 20, 2025  on Shopify

Easy-to-use and very user-friendly app. Their customer support is unmatched: Zee was very helpful, kind and responded very quickly on the chat to solve our issues the best that she could. Would recommend!

Salming Sports

May 19, 2025  on Shopify

Fast support service added the cart message to the cart drawer in a few seconds :D Still trying the app out but seams promising.

Seoul Onni

May 16, 2025  on Shopify

Mina was very professional and helped me complete a complicated task in one go — and incredibly fast !!

MAY COOP

May 16, 2025  on Shopify

The customer service agent Mina was very friendly, and I’m really satisfied with all the features.

Fragrance House HK

May 16, 2025  on Shopify

David is really nice and patient. He helped me solve all my concerns within a min, I really appreciate it!! The APP also seems easy to use and the UX/UI is simple, you can on-board easily. I could recommend this APP because the customer service is excellent!

Gisou Sandbox

May 15, 2025  on Shopify

Anne and Brian were absolute lifesavers today. Not only did they solve the issues we faced, but they also went above and beyond to improve our overall experience. Huge thanks for the support and incredible attitude — truly appreciated!

Mrijaa Bath Linen and More

May 15, 2025  on Shopify

My Support Mina, She was excellent on work and provided the service on real time and make the required changes in a hour. No delay in feedback and you can just take a sip of coffee and enjoy the support they will do all thing. No need to make any single click after you give them access. I highly recommend BOGOS.io.

Brazzers Toys

May 15, 2025  on Shopify

Daniel helped me troubleshoot an issue I was having with the free gift with purchase feature. Quick to respond, and very knowledgeable.

AllTrails Gear Shop

May 15, 2025  on Shopify

Speedy customer service, they updating coding on our website in minutes to design messaging the way we wanted!

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