Shopify Feedback apps 2026

KNO Post Purchase Surveys

$19-$299 / Month

9.1

86 Reviews

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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Zapiet Eats

$79.99 / Month

8.2

3 Reviews

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Real-time food delivery and curbside pickup order management Show more

Zapiet Eats is a versatile app designed to optimize food delivery and curbside pickup for restaurants. Seamlessly integrating with Shopify's POS system, it allows restaurant staff to manage orders in real-time, providing an efficient workflow and enhanced customer service. The app offers customizable features like preparation times and delivery zones, ensuring orders are processed smoothly without any hassle. It supports both on-demand and scheduled orders, giving businesses flexibility in managing their operations. With tools to design menus and control product availability, Zapiet Eats empowers restaurants to tailor their service to customer preferences. Additionally, automatic customer feedback requests and delivery time estimations minimize negative experiences and improve satisfaction. Whether for small eateries or large dining chains, Zapiet Eats serves as a robust solution to streamline operations and elevate customer experiences.

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Automatic feedback collection

Product availability control

Real-time order management

Customizable preparation times

Delivery zones

Order acceptance/decline

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Testimonials Master

$3.99-$7.99 / Month

7.7

53 Reviews

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Testimonial Master - Add testimonials to your website Show more

Testimonials Master is designed to enhance customer trust and boost sales by elegantly displaying customer reviews and feedback. With its intuitive and streamlined interface, the app can be easily set up in under a minute with just a single click. Users have the flexibility to choose between grid view or slider view, and can select from five unique styles to perfectly align with their brand image. The app also includes a testimonial submission form on the front end, allowing businesses to effortlessly collect new customer testimonials. Furthermore, customizable color options are available to ensure a seamless match with your website’s theme. Testimonials Master is a powerful tool to showcase customer satisfaction and encourage potential buyers to select your products.

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Easy installation

Color customization

Multiple styles

Grid or slider

Testimonial form

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theMarketer: Email marketing

$23.28-$171.1 / Month

8.2

11 Reviews

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Send affordable newsletters and enhance customer loyalty Show more

theMarketer is a comprehensive direct and loyalty marketing platform designed to help businesses optimize their marketing strategies and enhance customer engagement. With tools for creating newsletter, SMS, and push notification campaigns, businesses can instantly connect with their audience and keep them returning through a robust Loyalty Program. The seamless integration of store data with your theMarketer account ensures that all necessary features are easily accessible, facilitating streamlined marketing processes. Elevate your email marketing efforts with personalized product recommendations, and boost customer retention and lifetime value. Utilize ready-to-go automations for email, SMS, and push notifications to efficiently re-engage your customers. Additionally, the platform's Referral Program enables you to transform satisfied customers into brand ambassadors, while the Feedback tool enhances customer satisfaction and overall experience.

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Referral program

Loyalty program

Automated campaigns

Customer feedback

Personalised recommendations

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ModalCast: Forms & Feedback

$9.99 / Month

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"Engage customers, collect feedback, capture leads effortlessly with ModalCast." Show more

ModalCast: Forms & Feedback is a versatile app designed for Shopify merchants looking to enhance customer engagement through a single, customizable popup. With ModalCast, you can effortlessly capture leads using tailored forms, offer enticing discounts with coupons, and conduct surveys to gather valuable customer feedback, all in one streamlined solution. The app is built to seamlessly integrate with any Shopify theme, offering a clean, intuitive design that requires no coding expertise for setup. It's an ideal tool for effectively communicating with your audience, collecting insights, and expanding your email list. Merchants can also drive conversions by promoting flash deals and gathering real-time feedback through polls and emoji reactions. With ModalCast, creating a more interactive and dynamic shopping experience is just a popup away.

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Customizable popups

Fast setup

Lead capture

Offer discounts

Real-time feedback

Run surveys

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Survey Analytica Automation

$25-$90 / Month

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AI-driven survey app for Shopify: Engage, gather insights, streamline decisions. Show more

Survey Analytica Automation is a powerful tool designed specifically for Shopify merchants, enabling them to enhance customer engagement and gather essential feedback effortlessly. By harnessing the capabilities of AI, the app crafts personalized surveys that dynamically adapt to each respondent's answers, ensuring exceptional response rates and comprehensive insights. With automated workflows, merchants can save significant time, boost customer satisfaction, and propel their business success. The app offers AI-powered advanced analytics, transforming raw data into deep insights within minutes, and supports the implementation of complex workflows, including seamless integrations, through intuitive flows. Whether for surveys, forms, polls, quizzes, or tests, Survey Analytica Automation ensures a robust, data-driven decision-making process, ultimately driving business growth and efficiency.

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Engage customers

Advanced analytics

Automated workflows

Personalized responses

Ai-driven surveys

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ARCS Support Ticketing System

$2.99-$15.99 / Month

(1/5)

1 Reviews

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Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.

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Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

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3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

8.2

3 Reviews

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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.

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Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

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Metizsoft Easy Ecommerce Poll

$1.99 / Month

(3/5)

1 Reviews

Customizable poll for collecting customer survey easily. Show more

Metizsoft Easy Ecommerce Poll is a versatile app designed to enhance data collection for ecommerce businesses. By enabling enterprises and marketers to create unlimited polls, the app helps gather valuable feedback about product and service performance directly from users. With its user-friendly interface, you can customize polls with different font families, colors, and types to match your brand's aesthetics. You have the flexibility to set up polls in two primary formats: Standard and Image, providing creative ways to engage your audience. The app can be seamlessly embedded anywhere on your website or app, eliminating the need for costly third-party feedback tools. This all-in-one solution simplifies the process of capturing customer insights, empowering businesses to make data-driven decisions effortlessly.

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Customizable options

Unlimited polls

Multiple placement

Embeddable app

Gojiberry Survey & Feedback

$15 / Month

8.2

30 Reviews

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Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

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Easy-setup templates

1-click survey tool

Link/qr code surveys

Analytics for optimization

Shopify checkout extensibility

Custom coupons & points

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PX AI Chatbot & Contact Form

$9.95-$99.95 / Month

8

7 Reviews

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Easy to build contact us form, contact page for client support Show more

PX Contact Form is an intuitive Form Builder designed to enhance communication between shop owners and customers. With its user-friendly interface, both parties can easily create and customize contact forms without any coding knowledge. Users can preview forms in the backend, and personalize templates for customer reviews and feedback, reflecting their branding needs. The app supports custom fields, departments, and includes advanced features like attaching images and auto-responses in its premium version. Security is ensured by Ajax and HTML5 technologies, enabling forms to load asynchronously without affecting storefront speed. Installation is straightforward, and the app is optimized for mobile devices, making it an ideal solution for businesses looking to improve customer interaction and increase lead generation. Additionally, the contact forms can be seamlessly embedded on websites, offering flexibility and scalability.

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Easy installation

Mobile friendly

Customize templates

Auto-respond included

Preview backend

Embed options

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BetterDocs FAQ Knowledge Base

$5.99 / Month

9.1

41 Reviews

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Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.

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Order tracking

Whatsapp integration

Live chat

Feedback collection

Messenger integration

Analytics tool

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Rex Feedback

$7.99-$12.99 / Month

8.2

1 Reviews

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Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.

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Email notifications

Customizable button

Client profiles

File export

Optimized files

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Ecom Reviews Expert

$9.99-$99.99 / Month

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"Easily manage and display authentic customer reviews on your e-commerce store." Show more

Ecom Reviews Expert is a dynamic app designed to enhance your e-commerce store by collecting and displaying product reviews seamlessly. It offers customizable widgets that allow you to present reviews in list, grid, or carousel views, tailoring the display to match your store’s aesthetic. Effortlessly send automated review requests and manage customer feedback with its robust moderation tools. One-click import functionality from platforms like Amazon and AliExpress simplifies the process of gathering reviews. Advanced features include AI-driven sentiment analysis for filtering and auto-translating reviews to cater to a global audience. You can also utilize a custom domain for review request emails and synchronize reviews across your product range. Ultimately, Ecom Reviews Expert supports your store's growth by highlighting genuine customer experiences in an attractive and organized manner.

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Automate review requests

Ai sentiment analysis

Import reviews easily

Collect product reviews

Display customizable widgets

Manage feedback tools

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ProductStreak

$14.99 / Month

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"Enhance store feedback and loyalty with multi-location widgets." Show more

ProductStreak is a versatile app designed to streamline feedback collection for your online store, products, and customer experiences. By integrating multiple embeddable widgets and forms throughout your store, it centralizes feedback gathering, enhancing your ability to refine customer experiences and foster loyalty. The app features an in-built feedback button, making it easy to solicit feedback directly from customers. Additionally, you can integrate your own feedback mechanisms with the app’s widget for a seamless feedback loop. ProductStreak allows you to deploy surveys strategically within your store to gain valuable insights into customer experience. With its capability to add multiple widgets at various store locations and workflow stages, ProductStreak ensures you never miss out on crucial customer feedback.

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Embeddable forms

Feedback collection

Multi-location widgets

In-store surveys

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HouseParty: Community Feedback

$25-$99 / Month

8.2

4 Reviews

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Collect feedback, generate user content, grow organic SEO. Show more

HouseParty: Community Feedback is an innovative app designed to transform customer engagement and brand innovation. Moving beyond traditional reviews and outdated platforms like Facebook groups and standalone survey apps, HouseParty integrates feedback loops directly within your online store. This app empowers customers to leave feedback, vote on ideas, and engage in discussions, fostering a vibrant community and enabling collective decision-making. Over time, the app elevates popular ideas, helping brands make informed choices about product development and business strategies. By replacing conventional forums with a dynamic community space, HouseParty enhances user interaction and encourages account growth, all while boosting organic traffic through user-generated content. With features like upvoting and comprehensive forums, HouseParty ensures that customer insights are not lost in the digital noise, but are front and center, guiding your brand’s growth.

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Seo boost

Community feedback

Idea voting

Forum discussions

User content

Guided growth

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Ahoi Apps: Blog Posts Likes

$1.99 / Month

8.2

1 Reviews

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Allow customers to like your articles to add social proof Show more

Ahoi Apps: Blog Posts Likes is an interactive tool designed to enhance your blog's engagement and gather essential feedback from your audience. By allowing readers to like or dislike articles, this app offers insight into what content resonates most with them, helping you refine and optimize your content strategy. Effortlessly showcase your most popular posts across blogs, product pages, and articles, without needing any coding expertise. With real-time feedback, you can improve the user experience and ensure your content aligns with audience interests. Designed for Online Store 2.0, this app offers a seamless way to elevate your content and engage readers effectively, transforming simple blog posts into interactive experiences. Gain a deeper understanding of your audience's preferences and highlight your best content with ease.

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No coding required

Like/dislike buttons

Track popular content

Showcase most-liked articles

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Iterate

Claim Offer

"Boost customer insights with customizable, post-purchase Shopify surveys via Iterate." Show more

Iterate is a cutting-edge post-purchase survey app designed specifically for Shopify merchants to obtain essential customer insights. This straightforward and fully customizable tool seamlessly integrates into Shopify Checkout, enabling merchants to effortlessly gather feedback on customer preferences, track satisfaction, and measure Net Promoter Score (NPS). With its simple, no-code setup, users can launch surveys in minutes, transforming customer feedback into actionable insights to enhance products and customer experiences. Iterate facilitates meaningful business growth by sending survey data to Shopify or other preferred tools for deeper analysis. Its AI-powered analysis instantly converts survey responses into easy-to-understand insights, empowering merchants to effectively respond to customer needs and improve their offerings. By using Iterate, businesses can enhance customer satisfaction and foster loyalty, driving sustained success in the competitive marketplace.

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Customizable surveys

No-code setup

Integrate with shopify

Ai-powered analysis

Post-purchase feedback

Track satisfaction

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UserLoop AI Surveys

$19-$99 / Month

9.1

22 Reviews

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Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.

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Multi-language support

Customer satisfaction tracking

Csv export

Email surveys

Checkout surveys

Ai question writing

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Azark Shop Quick Contact Forms

$44.99-$199 / Month

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Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.

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Customizable forms

Responsive design

Instant notifications

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Shopify Feedback apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 41 Apps

KNO Post Purchase Surveys

Zapiet Eats

Testimonials Master

theMarketer: Email marketing

ModalCast: Forms & Feedback

Survey Analytica Automation

ARCS Support Ticketing System

3Dsellers ‑ CRM & Helpdesk

Metizsoft Easy Ecommerce Poll

Gojiberry Survey & Feedback

PX AI Chatbot & Contact Form

BetterDocs FAQ Knowledge Base

Rex Feedback

Ecom Reviews Expert

ProductStreak

HouseParty: Community Feedback

Ahoi Apps: Blog Posts Likes

Iterate

UserLoop AI Surveys

Azark Shop Quick Contact Forms