Very responsive, even on a Sunday! Mateo helped me through site verification and eliminating the Big Digital watermark.

The product works like a dream. The founder, Leo, came on a chat to verify my account to lift restrictions, and he was pleasant and quick and even offered to test my store with a product code that I provided him; he sent me screenshots of the download links that he received and was top notch in providing service. Finally, a Shopify app worth paying for. A+++

The contact support it is really great! I had an issue with a digital product which was not even related to the Big digital downloads products, but Theo really helped me resolving it. Really recommend this app!

The BIG Digital Downloads Products app is a fantastic solution for selling digital products on Shopify. It's easy to set up and works seamlessly with various file types like eBooks, PDFs, and videos. Users love its intuitive interface, which makes it beginner-friendly. With fast and helpful responses from the team. Whether you're new to digital products or scaling a business, this app is highly recommended

Great App and great value, I've been using it for over a year. Needed to add the download button on my thank you page, and the support team walked me through it. Highly recommended.

As a newbie to building a Shopify store, I was pleasantly surprised by the ease of use of BIG Digital Downloads. Setup was smooth and adding new products to my store was a breeze. Highly recommended for beginners looking for an easy solution.

Theo did an amazing job and was quite attentive to all my needs and made sure everything was good to go before we departed.

I'm new to this app, but I did get answers straight away on the chat from Mateo. A human and not a chat bot apparently.

These Guys are the best! they have went above and beyond any other customer service I have ever dealt with. I HIGHLY recommend Big Digital. 3OG Music

So far so good! I was looking for an easier way to provide digital products to my customers and Hopefully this is it! Mateo was excellent via Chat as I'm still in the process of uploading products but he reassured me if I had any issues to contact them directly. Great Customer service! Thank you!

I just downloaded the app and spoke with Leo, the app founder to confirm my shop. He's super kind and ready to guide you through the app and answer any questions you might have. I also uploaded my first digital file, which was super easy to do so.

Does exactly what I need. Simple to setup. Clean look and feel. Was using another product for 7 years and the migrations was seamless. Amazing support also. Very responsive and always there to help!

They are fast in solving any issues that I have, there app are responsive, if i want to work on any other Shopify store, there app will be mandatory for me to use, thanks very much for helping me.

Sehr gut strukturierte App, Downloads sind als E-Mail, sowie auf der Checkout Seite verfügbar, was es für den Kunden sehr angenehm macht. Der Support war auch absolut zufriedenstellend, meine Anliegen wurden sofort bearbeitet und meine Fragen beantwortet. Ich kann die App nur empfehlen und würde auch nicht mehr wechseln!

This app has been great thus far. I only had one issue, which was my fault, but customer support was very responsive and corrected my mistake immediately!

Amazing support from Theo at Big Digital Downloads Products while setting up the App - look forward to a smooth operation.

Had an issue with a customer, Theo was quick to diagnose the issue and help! great customer service, and great product. nice to have automation as a part of my business

Très bonne application, facile à utiliser avec des conseiller qui sont à votre écoute. Je vous recommande à 100%

The app is super easy to use, well priced and has all the features i need to attach a digital product to my shopify products! I spoke to the owner with regards to a tech issue and he was super helpful! Highly recommend this app if you're looking to sell digital products!

Customer service and user experience is crazyyyy good! They have my heart.Thanks to the founder for doing an excellent job!