It's great app, pretty much doing it all by It self. I've had Theo helping me setting it up so there was no problem at all.

I am writing this review early as I have had an extremely pleasurable experience so far. From the moment I installed the app to this very moment. Everything has been seamless. I contacted their customer support to get my store verified. I was met with the most polite and helpful assistant Theo. I can highly recommend this app just on customer service alone. I am currently in the process of uploading multiple file types to one product which I was unable to do with the previous app I was using.

So simple to operate, download and the whole customer experience is effective and professional. Leo, the developer is also prompt and professional. Beyond satisfied with this app.

Atención al cliente perfecta!!!! me ayudaron desde el comienzo y me aclararon todas las dudas. La app es sumamente fácil de utilizar

App design is flawless. The downloads are quick, and the customer service is excellent. Highly recommend!

The APP has a great and smooth interface, lot of customization parts and a truely powerful balance between costs and GB Space. The support was super fast and the owner himself (Leo) answered me and solved my problems within minutes. Beside the other apps delivering digital files, this is the one for me as I have really big digital files (Sample Packs - 21 GB and 10 FB big). Only they could deliver that.

I am not tech savvy at all. Leo was super helpful and extremely patient while he showed me and then had me do it on my own while he waited in the chat. It was late at night so it was nice to have help at this time and not have to wait til next day. Super helpful and am ready to sell digital products!

Wonderful app. It opens many possibilities to increase AOV using other methods besides physical products. Awesome!

I have waited a LONG time for this App! I'm currently in WordPress and having to add my own code to access the Vimeo link. Now it is SO EASY! Thank you!!!! ❤️

The app is great and very easy to use. Theo was very helpful and kind, and verified my store really fast. ☺️

Équipe technique qui réponds dans la minute et très efficace. Encore besoin d'un peu de recul pour tester le produit mais ergonomiquement l'appli est très bien travailler et facile à utiliser.

I recently had the pleasure of working with Theo, who assisted me with several issues I was experiencing with their app. Theo was incredibly quick to respond and solved my problems efficiently. His professionalism and expertise made the process smooth and stress-free. I'm thoroughly impressed with both the app and the outstanding customer service. Highly recommended!

Help in the chat was great. I'm looking forward to using BIG Digital Downloads for all my digital products in future!

Really great customer service, was able to speak to the founder 1-1 which was quite unique and pleasing to know that my issues can be heard from numero uno. Thanks guys :)

This is the best app on Shopify! The product works beautifully and the support chat (for a "me issue" not an app issue) was brilliant - friendly and knowledgeable.

Leo is incredibly friendly and helpful. He assisted me promptly and made my experience seamless. Highly recommend!

The app is incredibly helpful for digital downloads. The customer service is exceptionally fast and efficient. The feature I needed to launch my ebook, Stamping, is already provided and is extremely useful. Additionally, the app sends instant email notifications for any updates, ensuring users always have the latest version. Overall, it's an excellent app for digital downloads.

Awesome and help is right there if you need it! App is simple to use and thorough, making my life so easy. Thanks so much for making Big Digital Downloads, I don't know what I would do without it! And Theo was absolutely spot on helping me out.

The app is very easy to use. Setting up my ebooks on it was a snap. Then there is an added section where you can then customize how many copies they can download, licenses etc. The customer service support is also very fast and very efficient.

So far so good. Leo was very helpful and explained things clearly so that I could complete my work. Great