I just downloaded this app for my digital products and Leo was phenomenal to work with and answered all my questions and helped me understand how to use the app. The customer support is top tier. Thank you!

Theo helped me today, very quick and helpful responses, my customers and I love the app! It's easy to use/ setup and the emails with the files are sent quickly.

Still testing this app out, but what stands out to me is that it's the only Shopify digital products app that lets me create a new digital product from within its UI, versus having to head over to the default Shopify "Products" section to do it, then heading back to upload and attach some file to a product I created elsewhere. That attention to detail differentiates it from some of the other apps in the space, and the process of creating digital products feels more natural and logical to me. It's probably harder to program an app that does that, but it's a lot easier for me as a customer. If the team that built this does that right, they probably do other things right.

Man THEO has been so much help throughout this process in making this app work the way i intended. I will definitely recommend this app

I love this app already, I was having a problem with not being able to send different files for different variants under 1 product, but this app makes this easy. I spoke to Leo through the app chat who was helpful with answering the few questions I did have - when I was having a blonde moment. Would recommend.

J'ai contacté le support, qui a été très réactif. Léo est une personne amicale qui a répondu rapidement à ma question en m'indiquant la marche à suivre. Bien que je n'aie pas encore utilisé l'application, l'assistance que j'ai reçue est excellente, et je suis confiante que l'application répondra à mes besoins. Je la recommande à tous ceux qui recherchent une solution avec un support client fiable.

Questa app è fantastica per gestire prodotti digitali su Shopify. È semplice da usare e rende il caricamento e la consegna dei contenuti un gioco da ragazzi. L'interfaccia è intuitiva, e il supporto clienti è sempre pronto ad aiutare. Se vendi prodotti digitali, questa app è un must-have!

Theo was super cool, easy to work with upbeat, and friendly. Answered several of my questions and I could feel the smile in their typing. Good job!! And thanks for the A+ Help!

I downloaded this app after trying a few others and I have found it to be the best for my digital art store. It has everything I need and being able to upload several files for one product is great. I had a few questions about setting things up and I received a super fast, helpful response on their chat feature. I have now upgraded to the pro plan and I look forward to adding all my products. Thanks guys! Diane gingerandember.com

Thanks for all the insight into Big Digital Downloads. Looking forward to the upcoming enhancements! Quality product and support for your digital download products!

This application is easy to use. Multiple options to modify according to the user's desire. The package prices are very reasonable. It does not cause slowness in the site.

Time is a higher priority to me than money so anything that will save me time is a lifesaver as an entrepreneur. This app is just what I was looking for when I needed a solution to deliver my digital products in multiple formats. Easy to set up, easy to navigate, easy to use. Definitely a must-have app!

Hands down the best key and file sender in the market. It sure needs a few features in it so it can be perfect, like making keys available again if the order was not paid/expired, and also the integration with the amazing new shopify account pages. But hey, their support is stellar with Leo and Mateo always helping me out and being so friendly. I have no regrets at all. Go for it.

Amazing Support from Leo - A True Lifesaver! I recently had the pleasure of working with Leo to set up my Shopify digital download store, and I couldn't be more impressed with the level of service I received. As someone who isn't very experienced with online stores or digital downloads, I was feeling quite overwhelmed at the start. But Leo went above and beyond to ensure everything was set up perfectly. He was incredibly patient, walking me through each step of the process and explaining things in a way that was easy to understand. No question was too small or silly—Leo answered them all with a smile and made sure I felt confident every step of the way. Leo's expertise is evident, but it's his dedication to helping his customers that really stood out to me. He was always quick to respond, even going the extra mile to tweak and optimize parts of my store that I wouldn't have even thought of. Thanks to Leo, my Shopify store is up and running smoothly, and I'm thrilled with the results. If you're looking for someone who truly cares about your success, look no further than Leo. He's a true professional and an absolute gem to work with. I can't recommend him highly enough! Thank you, Leo, for all your hard work and for making this process so much easier for me!

A great app! I had a really hard time deciding which digital downloads app to use for my business and tried many. When I stumbled upon this app, I found it the simplest and most intuitive to use. It also has a very smooth delivery experience (right after checkout and email). To top it all, the founder and customer support helped me setup with everything I needed very quickly! I really recommend this app.

Mateo was very warm and helpful. I'd had a long day and just jumped on to see what else I needed to do before uploading my digital content. I had a question and Mateo answered it, offering encouragement at the end. The app is easy to use for the most part. I am not tech-savvy. The parts that I am not to sure about, I'll figure out in time. For now, what I know will help me with what I need to do.

I recently started using this digital download app, and it’s been a total game-changer for me. The interface is incredibly user-friendly, making it easy to find, purchase, and download all types of digital products. Whether you’re looking for eBooks, courses, or creative assets, this app has it all. What really sets it apart is the seamless download process—everything is fast, smooth, and just works. Their assistance is also perfect. The founder Leo Is very Friendly and helpful.

I absolutely love the app so far, Theo was amazing and super patient with me as I'm slightly illiterate when it comes to software. Thanks Theo for the awesome service and your amazing help!

A definite 5 Star app, absolutely happy when mind melts down and customer service jumps in to correct the situation. If your disappointed about this app have patience you may be in mind melt down.

The app is super easy to use/setup and the founder is very helpful! I'm glad I chose this app over the other ones.