Shoutout to Mateo and Leo for their top-tier support - they're super fast with their response times, quick with solutions, and even quicker with the jokes. Very pleasant experience so far and it's easy to see why this app is already so highly-rated. They've really thought of every feature. 10/10!

Great experience so far, helpful support team. I previously was using the free Shopify downloads app, but switched mostly due to it frequently failing to send files post purchase.

Chatted with Theo this morning and I was very impressed. I'm not tech-savvy so he had to walk me through a few things and not once did he make me feel stupid. Theo was very patient, thorough, and kind. The issue was handled quickly and efficiently! Super happy that I chose this app. If I could give Theo a gazillion stars, I would! Thanks for your help. gta

This app actually works when sending files to people and I can actually put it in my checkout page unlike the original shopify downloads app. Their support was pretty fast and helped me with what I needed. Definitely the best app for this right now.

Léo at BIG DD is great, very personable and helpful with new players to the eCommerce world. I like the simplicity and guided steps even as a techie. I look forwards to working with him and BIG DD going forwards. Thanks Stuart Prints to Frame

Really good customer service, especially from Mateo. Would recommend to anyone adding a digital product to their store.

On peut mettre jusqu'à trois fichiers à télécharger dans la version gratuite. Super simple à utiliser et le créateur répond rapidement

Top application! J'ai mal géré un truc en faisant une erreur. Ça a été réglé en 2 secondes. Merci beaucoup pour la réactivité

I have just started using it and so far it works fast and efficiently. The price is reasonable and the online assistance is fast and you chat directly with the developer. Which is great, he is open to assisting if anything is needed.

I haven't had much cause to bother support but whenever I have done so I have had excellent service from very friendly staff. Keep up the good work Ps. shout out to Theodore who made me laugh whilst on a call and finished the service requested in record time. Many thanks Theo

Customer service is on point and helpful. I am having a fantastic time learning this app and see it as a value add for my business and customers.

Theo helped me get things set up and answered all my questions quickly. Super helpful, and everything works well.

The team are very help and I was able to set up my digital product very easily. I like the interface of the app and it is very straightforward, must have for digital ecommerce!

Theo was great at assisting me with getting my store verified. Fast responses and quality assistance. Now my digital product is ready for purchase!

Awesome! I have added the app just a few days ago. So far easy to install, use and works beautifully with Shopify. I started with the free version as I don't have a lot of digital products at this time. I am looking forward to upgrading and adding a lot more. I did have a couple of questions and reached out to the support team. I was chatting with someone within minutes. So, thank you for the amazing customer service and product. I couldn't be happier. Cheers, Jeffrey @JLockeDesigns

As a newcomer to selling digital downloads, I reached out to BIG Digital for help setting up my first product on Shopify. Leo, the founder, was incredibly personable and delivered outstanding customer service! I highly recommend BIG Digital for all your digital product needs—whether you're just starting out or looking to grow.

really easy to use - Theo was really helpful on the chat when I needed to ask a question. really recommend!!

Very responsive, even on a Sunday! Mateo helped me through site verification and eliminating the Big Digital watermark.

The product works like a dream. The founder, Leo, came on a chat to verify my account to lift restrictions, and he was pleasant and quick and even offered to test my store with a product code that I provided him; he sent me screenshots of the download links that he received and was top notch in providing service. Finally, a Shopify app worth paying for. A+++

The contact support it is really great! I had an issue with a digital product which was not even related to the Big digital downloads products, but Theo really helped me resolving it. Really recommend this app!