Customer support was easy to work with. The app works. Theo helped us set up a download button directly on our 'Thank you' page for a better instant download experience.

product: so far, so good, does its job service: excellent and nothing else. anna does her job (and even more than "shes paid for" i think) like no customer service worker ive been with so far (quite a few). shes very nice, not too boring, super competent and doesnt let me feel like our chat is a waste of time (which it honestly was from time to time because of my stpd questions :D). thanks a lot!

Fast customer support! Anna was extremely helpful in resolving my setup questions. I’ve tried most of the apps, and this one is exactly what I needed—intuitive and simple, just as it should be. It works perfectly for delivering my digital products. Highly recommend it to anyone looking for a reliable digital download solution!

Love it, it's doing amazing and is suitable for all my needs!, customer service chat are extremely helpful !, Thank you Theo !!

Super App, schneller Support, kostenloser Plan verfügbar. Die App macht es einem einfach Digitale Produkte zu verkaufen!

This is hands-down the best app for delivering digital products! I really like the feature that there are NO LIMITS for orders on all paid plans! Plus the support from Leo is superb. He is always on time ready to answer all my questions promptly. If you are looking for the best Shopify app for delivering your digital products, look no further - BIG Digital Downloads Products is THE BEST!

Having language resources that are old and no longer published, this is a great source to share information. The chat help was great and quick. Easily allows me to share files to community.

SOFIA provided exceptional customer service, guiding me through the app download process effortlessly and ensuring everything worked perfectly. Her patience and expertise made the experience smooth and stress-free! In regard to the BIG Digital Downloads Products app, it is so convenient and easy to use, highly recommend for all other business owners out there.

I would highly recommend this app. I'm not the most tech savvy person but this app is really user friendly, quick to set up and I'm looking forward to adding more digital downloads to my shop!

Customer support answered within 1 minute and helped me fix my problem in the next 5 minutes after that. Best experience I've ever had! Highly recommend this app.

Definitely a must install. They offer free stamping and even though their chat says up to 7hrs to respond...I've never had to wait even a full single minute. Plenty of space and majority of my products are digital. Be bless and stay safe. Forgot to mention, Theo is the GOAT

Very supportive and quick to respond, Miss Sofia attended my query, and she was very helpful, really appreciated

Great experience with the app so far. Installation as easy and I uploaded my products very quickly. Download is quick and easy for customers. Support was awesome as well. Responded very quickly and very friendly. I will continue using. Thank you!

I had my first chat with Sofia from the BIG Digital Downloads support team to verify my store, and she was incredibly helpful! She explained everything clearly and made the process quick and easy. Her friendly and professional approach made a great first impression. Thank you, Sofia, for the excellent support!

Awesome customer service, this is the only app that takes their customers serious. Definitely recommend.

Thoughtful, patient, and very well-versed with Shopify. This is a great team that knows their stuff. Very satisfied!

Mateo was awesome and helped me get things completed for my website. He was very pleasant and professional. I love this app and will definitely be telling everyone about it.

The customer service with this app is honestly the quickest I've ever experienced and its an actual human being! If you are selling digital products this app makes it easy to understand and complete unlike a lot of the other setups you need on shopify!

They have the best-looking designs and customisations for emails and checkout. Simple to set up, and if you run into any trouble, support is quick to respond and help. I tried four different apps, and this was my favourite, with the fastest support response.

Great support and very friendly. Easy to set up and use. Use this if you have app if you have anything digital to sell!