Rien à redire jusqu'à maintenant, l'application est très bien et le support technique est au top ! Merci :)

J'ai eu besoin d'aide sur l'application. Avec le chat on m'a répondu en moins de 2 minutes. Mon problème a été réglé en moins de 4. Je suis très satisfaite et la personne était très sympa. Je me sens soutenue et je peux avancer dans mon projet plus sereinement en sachant qu'il y a des personnes prêtes à aider.

Customer service is quick to respond, and setting up a product is straightforward. However, a bulk editing feature would be a valuable addition.

I've had a fantastic experience with Big Digital Downloads! The process is incredibly easy, and my digital files were up on my site in no time. Their customer service is excellent—I reached out today for an upgrade and am excited to upload even more!

I highly recommend this app based on a trusted source's recommendation. Setting it up was a breeze with the guided setup checks, unlike other digital download apps we've tried. The customer service was friendly, prompt and offered helpful tips on best practices to ensure the app performs as intended. Our #1 pick for our download products via Shopify store app!

The app is great, works perfectly and does what it's supposed to, it's even free to start with and the support is great. I've had a question late at night twice and I've been helped within a few minutes each time. Rarely have I seen such good service!

So far it feels like a much more advanced/tidy app than the one I had previously downloaded. Very happy!

Easy to install and set-up for my needs and a very quick, friendly and helpful response from Mateo on the support team.

Theo helped me out and verified my store. Got responses from him within 5 minutes—absolute legend. The app itself works flawlessly, and I’ve processed over €320,000 in sales through it.

The app is easy to use and if you have any issues the online chat will help you out. They answer quickly.

Fantastic app and great customer service. I would definitely recommend it if you are looking for a complete solution for digital downloads.

Super Service. Teste die App zum ersten Mal. Und "Anna" vom Chat-Team hat mir sehr gut bei Fragen und Installation geholfen. Vorbildlicher Service von Anna. Danke!! Werde die App ausführlich ausprobieren. Bis jetzt wirklich gut. Kann jeder Anfänger mit der Hilfe von Anna installieren.

Allows us to sell our licence keys on Shopify. Great app, and really fast live chat support when I got stuck!

Sono sincera, ancora non ho avuto la possibilità di provare questa App, perchè ho problemi pesonali con alcune modifiche dei miei file digitali, per questo motivo sto contattando l'assistenza. Sono veramente pazienti, disponibili, ascoltano i nostri problemi, e soprattutto cercano di risolverli. In questi giorni, ho chattato spesso con Theo, è molto bravo e disponibile, sono veramente soddisfatta, e sono sicura che troverà una risposta al mio problema.

DO NOT download this app. Was charged $2660 USD in bandwidth fees with ZERO notifications telling me I had gone over. I was paying 54.99 a MONTH I didnt even know what bandwidth was or that I had gone over by 111TB!!!!! Leo will be in touch with my legal team If this is not resolved. Edit: In reply to Leo's comment: I cancelled the subscription on Jan 8th... If you take a look at the screenshot attached the "52" emails they sent me you can see that 90% of them were sent AFTER I unsubscribed... and I cannot seem to find the emails sent on Dec 21st in my inbox? Not even in Spam or Junk?... Their support is terrible. The chat Icon in the bottom right of the Shopify app doesn't even work. There is no chatlog. When you hit enter after typing it just resets and you have to check your email to see their replies and then enter your response back into the chat box on the app without even seeing the log LOL. When downloading this App I was fine with paying the $0.023 per download after 100TB. That would equal to roughly $2.00 per download on the product I was selling (I sold it at $50, product was 95gb) What I was not aware of is that they dont have a download limit or anywhere to edit it so people cant share the link?? A product a user was supposed to download once ended up being downloaded roughly 10-20 times... Do yourself a favour and stay away from this App. I pay $800 per year and have a 200gb limit with 50gb worth of files to attach to each product. Thanks!

I was having difficulty with getting the PDF stamp off my digital downloads and their customer service was amazing. They were super helpful, answered my questions and got back to me right away.

Leo was very responsive to removing their branding from emails being sent to customers. My ebook is also already live with such little effort. Highly recommend.

Such an easy to use interface and had the help of Anna who assisted me on verifying my shop and getting set up. Highly recommend!

DO NOT download this app. Was charged $2660 USD in bandwidth fees with ZERO notifications telling me I had gone over. I was paying 54.99 a MONTH I didnt even know what bandwidth was or that I had gone over by 111TB!!!!! Leo will be in touch with my legal team If this is not resolved. Edit: In reply to Leo's comment: I cancelled the subscription on Jan 8th... If you take a look at the screenshot attached the "52" emails they sent me you can see that 90% of them were sent AFTER I unsubscribed... and I cannot seem to find the emails sent on Dec 21st in my inbox? Not even in Spam or Junk?... Their support is terrible. The chat Icon in the bottom right of the Shopify app doesn't even work. There is no chatlog. When you hit enter after typing it just resets and you have to check your email to see their replies and then enter your response back into the chat box on the app without even seeing the log LOL. When downloading this App I was fine with paying the $0.023 per download after 100TB. That would equal to roughly $2.00 per download on the product I was selling (I sold it at $50, product was 95gb) What I was not aware of is that they dont have a download limit or anywhere to edit it so people cant share the link?? A product a user was supposed to download once ended up being downloaded roughly 10-20 times... Do yourself a favour and stay away from this App. I recommend EDP - Easy Digital Products. I pay $800 per year and have a 200gb limit with 50gb worth of files to attach to each product. Also the owner isnt an a**hole... Thanks!

Anna was of such great service to me. She helped me and went through so much more effort than i had expected. She was truly of so much help.