Thoughtful, patient, and very well-versed with Shopify. This is a great team that knows their stuff. Very satisfied!

Mateo was awesome and helped me get things completed for my website. He was very pleasant and professional. I love this app and will definitely be telling everyone about it.

The customer service with this app is honestly the quickest I've ever experienced and its an actual human being! If you are selling digital products this app makes it easy to understand and complete unlike a lot of the other setups you need on shopify!

They have the best-looking designs and customisations for emails and checkout. Simple to set up, and if you run into any trouble, support is quick to respond and help. I tried four different apps, and this was my favourite, with the fastest support response.

Great support and very friendly. Easy to set up and use. Use this if you have app if you have anything digital to sell!

This app has all of the features you need to successfully sell and deliver digital products. On top of that, their customer service is top notch. They get back to you within a few minutes with detailed solutions. A+ and 5 Stars.

I was so pleased with the quick response and clear instructions that Mateo gave me. I'm very happy with how easy it was to set this up.

Very kind team, great website, no complaints from my side, does what it is supposed to do so, love it

LOVING this app! Super user friendly and easy to use! I am a super new user to uploading digital products to my store and BIG Digital Downloads made it SOOOOOO easy to just get started! Highly recommend!

It was so nice to be able to use the chat feature and connect with someone who could immediately answer my questions. Sofia helped me and she was amazing! She went above and beyond to help make sure my questions were throughly answered.

Anna was great to chat with. This is such a simple, intuitive, easy to use app. Makes it so easy to deliver digital downloads.

Great customer service! Leo helped me verify my store within minutes. The app is also straightforward to use, we recommend it!

This app has everything YOU need for digital downloads. They will also help you immediately with any questions and settings. They go into detail and see how they can help you as quickly as possible. Incredible and phenomenal service :-)

Excellent user experience and extra super friendly and fast customer support from Anna, much appreciated!

Super App! Alles gut erklärt und sehr einfach einzurichten, der support ist auch Top, würde ich auf jeden Fall weiterempfehlen!

I love BIG Digital, it's user-friendly and their customer support team was really helpful. Thanks to Sofia for her speedy service in assisting me to verify my account.

Incredibly fast and extremely pleasant customer support. Nothing was wrong, I just had a few questions. Would definitely recommend!

The application is good and easy to use and there is a FREE option for me who is just starting a business. success for the application and a customer service named SOFIA. she helped me a lot. :)

This is a great app if you're selling digital files on Shopify! And if you have any issues at all, they have a great support team to help!

Customer service is quick and responsive and very helpful haven't used it that long but so far so good.