Shopify Customer service tools apps 2026

Koi ‑ Auspost Labels Automated

$49-$299 / Month

(3.5/5)

9 Reviews

Generate Australian Postage Labels & Caculated Rates Postage Show more

Koi - Auspost Labels Automated is a sophisticated AI-powered order management system designed to enhance e-commerce operations by streamlining shipping, inventory, and overall order processing. Seamlessly integrating with popular platforms such as Shopify and Etsy, Koi offers features like single-click shipping and live rate calculation to simplify logistics and ensure efficient order fulfillment. It enables real-time inventory synchronization across multiple sales channels, supporting seamless continuity and preventing overselling. With features like barcode scanning, order photo capture, and precise weight measurement, Koi enhances warehouse management and operational accuracy. Additionally, it supports wholesale and reseller activities, making it versatile for various business models. Finally, Koi offers AI-driven assistance in customer service and product handling, ensuring exceptional support and efficiency in daily operations.

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Barcode scanning

Order management

Print shipping labels

Ai-driven assistance

Live rates

Warehouse management

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AI All-in-One SEO Tools for Startup

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AI SEO tools AI content generator keyword research platform backlink management tools

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POWR One:Vital Marketing Tools

$34.99 / Month

6.3

6 Reviews

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Increase leads, social, reviews w/60+ tools in a single app. Show more

P1: 60+ Vital Marketing Tools is a comprehensive app designed to enhance your store's performance by integrating 60 essential POWR tools in just one installation. This app ensures rapid store load times, resulting in a better shopping experience for your customers. With features like Contact Forms, Surveys, and Popups, you can effortlessly gather more leads and email subscriptions. Increase conversion rates by adding urgency to your checkout process with a Cart Countdown Timer. The app also boosts store credibility through Reviews, Ratings, and Comments, providing strong social proof. Enhance customer service with Live Chat and a comprehensive FAQ page, ensuring that customer queries are addressed promptly. Benefit from unlimited form creation, a huge library of pre-built templates, and live onboarding assistance, all bundled at an affordable price.

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Pre-built templates

Customer support

Social proof

Instant replies

Lead collection tools

Email signups

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Zotabox Promotion & Conversion 20+ Tools

9.1

69 Reviews

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Enhance eCommerce with 20+ tools for promotions and conversions. Show more

Zotabox Promotion & Conversion 20+ Tools is a comprehensive suite of marketing solutions tailored specifically for eCommerce businesses aiming to enhance their promotional strategies and drive sales growth. This powerful app offers over 20 premium tools that are expertly designed to enrich user experience, foster engagement, and generate high-quality leads. Users can take advantage of features like popup email capture, promo bars, and product sliders to effectively promote products and capture customer interest. The app also supports seamless social media integration with tools such as social sharing buttons and Facebook Messenger chat. Zotabox not only boosts sales through upselling and cross-selling features but also facilitates improved customer interaction via live chat and interactive forms. With its robust set of customization options, Zotabox ensures your marketing efforts are both impactful and visually appealing, paving the way for optimal conversion and business growth.

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Header bars

Countdown timers

Email capture

Coupons generation

Popups creation

Banners display

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Brandwise: AI Customer Service

$49-$269 / Month

8.2

1 Reviews

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AI-driven helpdesk for seamless customer service & social media management. Show more

Brandwise: AI Customer Service is a comprehensive helpdesk solution designed to enhance customer service through the power of artificial intelligence. This app leverages advanced AI to automatically resolve customer service tickets, ensuring swift and precise responses that reflect accurate brand information. It actively moderates social media interactions by hiding negative comments on ads and proactively responding to comments and direct messages across platforms like Instagram, Facebook, and TikTok. Brandwise centralizes customer communication in a unified inbox, integrating email and live chat for streamlined interaction management. With easy access to order and shipping details and the ability to process refunds directly from your inbox, it simplifies administrative tasks. The app also features in-depth analytics, providing insights for both individual team members and the entire organization, aiming to save time, enhance customer satisfaction, and empower teams to deliver superior service. Whether you’re looking to boost efficiency or improve brand reputation, Brandwise equips your team with the tools needed to win more customers and streamline operations.

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In-depth analytics

Automatic ticket resolution

Unified inbox management

Ai comment moderation

Order and shipping access

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AI Service Agent

$12 / Month

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AI Service Agent: 24/7 intelligent customer support tailored to your business needs. Show more

AI Service Agent is an innovative AI-powered tool designed to enhance customer support by understanding your business and providing assistance around the clock. Upon installation, the Agent swiftly scans your website and any supplementary documentation to familiarize itself with your operations, enabling it to answer common customer inquiries effectively. The app is highly customizable, allowing you to personalize its behavior and appearance to align with your brand identity seamlessly. In instances where personal interaction is required, you'll receive notifications, ensuring that no important conversation slips through the cracks. The dashboard feature allows you to review past conversations and manage customer details effortlessly. Prior to launching, the Test Mode offers you a chance to simulate real-time interactions, ensuring your customers receive exceptional service right from the start. With AI Service Agent, your business can provide uninterrupted support, scale efficiently, and maintain personal connections with your clients.

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Real-time alerts

24/7 customer support

Customizable behavior

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Einstein Service Agent

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Autonomous AI agent resolving customer service issues with natural language understanding. Show more

Einstein Service Agent is an innovative AI-driven application from Salesforce, designed to transform the landscape of customer service by autonomously handling diverse service issues. Utilizing cutting-edge generative AI, it crafts conversational responses that are both efficient and accurate, drawing insights from dependable business data. Available around the clock, this AI agent ensures continuous support across multiple communication channels, providing customers with timely assistance. In addition to its autonomous capabilities, Einstein Service Agent integrates seamlessly with human agents, escalating more complex cases when a human touch is needed. By automating routine inquiries, it frees up human agents to focus on more intricate customer interactions, enhancing both productivity and customer satisfaction. This forward-thinking solution empowers businesses to deliver superior service while maintaining operational excellence.

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Natural language understanding

Autonomous ai agent

Conversational responses

24/7 service operation

Handles service issues

Escalates complex cases

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AskDolphin: Live Chat & AI

$19-$319 / Month

9.1

1 Reviews

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AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.

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Multilingual support

Live chat

Product sync

Team management

Qr codes

Ai support

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POWR: Customer Support Request

$10.99-$98.99 / Month

3 Reviews

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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

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V2 to V3 Product Review & Upgrade Service by Your Store Wizards

8.2

20 Reviews

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Hassle-free V2 to V3 upgrade consultation and review for BigCommerce stores. Show more

The "V2 to V3 Product Review & Upgrade Service" by Your Store Wizards is designed to ease the transition from V2 to V3 on BigCommerce for store owners who may find the process daunting. This comprehensive service begins with a detailed review of your product data, including variants, rules, and modifiers, to highlight any potential issues that may arise during the upgrade. By utilizing specialized software, the service simulates the upgrade process to identify elements that may be incompatible with V3, thus preventing functionality problems post-upgrade. Customers will receive a thorough report detailing necessary changes, potential losses, and recommendations, ensuring an informed transition. A personalized Zoom meeting is scheduled to discuss the findings, address concerns, and ensure clarity on the process. With the $299 review fee credited towards a full migration, and being endorsed by BigCommerce, this service offers peace of mind and professional support for those looking to upgrade without experiencing downtime. Note that the app itself facilitates the review process but does not perform the actual upgrade or data analysis.

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Upgrade consultation

Simulated upgrade

Personalized analysis

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Flash Express Thailand

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Intelligent and convenient parcel delivery service tools Show more

Flash Express Thailand is your ultimate solution for seamless delivery and efficient order management. Our all-in-one app offers a 24/7 nationwide service, ensuring your packages are delivered swiftly and reliably. With year-round door-to-door pickup, you can enjoy the convenience of booking same-day pick-ups at any time. The app streamlines your shipping process from order placement to billing, helping you simplify your finances. Enhance your experience with exclusive discounts and freebies by contacting our dedicated sales team for onboarding. Whether you're a business or an individual, Flash Express Thailand is designed to meet all your shipping needs effortlessly.

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Order management

Seamless delivery

Door-to-door pickup

Same-day pickups

Streamlined shipping

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Power Tools Suite

$15.99 / Month

8

92 Reviews

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Boost your store with all the Power Tools Apps in one! Show more

Power Tools Suite is a comprehensive multi-app bundle designed to give your store a competitive edge in the marketplace. With features that allow you to effortlessly hide sold-out products and spotlight trending items, this suite enhances your store's presentation and customer appeal. It also includes an advanced filter menu and options for running sales with strategic pricing policies, making store management more efficient. Power Tools Suite is trusted by tens of thousands of stores for streamlining processes and amplifying sales, thanks to its diverse array of apps and functionalities. Whether you're seeking to optimize product displays or automate time-consuming tasks, this suite offers tools to elevate every aspect of your e-commerce platform. Give it a try today and witness how it transforms simplicity and performance in your store management.

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Automate processes

Hide sold-out products

Show trending products

Advanced filter menu

Run sales

Optimize store

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Co:Create Web3 Rewards Tools

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Drive community engagement with Co:Create’s Web3 Rewards Tools Show more

Co:Create Web3 Rewards Tools is an innovative application designed to enhance brand engagement through exclusive Web3 rewards and access features. Utilizing easy-to-use token gating, this app enables brands to offer rare product rewards, exclusive access, and special gifts to their community members. By setting specific reward access criteria linked to the tokens in users' wallets, brands can effectively segment and control how their community interacts with their offerings. The platform supports launching a token-gated rewards store quickly, with no coding skills required, and allows for dynamic reward criteria based on ERC-721 and 1155 tokens. Brands can establish advanced reward rules, qualifying customers through combinations of token ownership without needing a direct wallet connection. Additionally, it facilitates token gating for multiple products, enhancing the security and exclusivity of the rewards program by checking for multiple NFTs.

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No-code setup

Exclusive access

Product rewards

Token gating

Community gifts

Custom reward criteria

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Your Store Tools

$10 / Month

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Efficient store management with tools for data and inventory optimization. Show more

Your Store Tools is an intuitive application crafted to enhance and simplify your store management processes. This comprehensive suite includes cutting-edge features like the Missing Data Finder, which helps identify products lacking critical information such as descriptions and UPCs. Additionally, the Missing Images Finder ensures all listings are visually complete by locating any entries without images. For seamless inventory control, the Inventory Updater facilitates rapid stock updates by location and SKU. The app also allows for bulk price updates across multiple catalogs using easy CSV integration. By streamlining daily operations and minimizing errors, Your Store Tools empowers store managers to maintain an efficient and professional retail environment.

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Missing data finder

Missing images finder

Inventory updater

Bulk price update

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Tools List HQ

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The Headquarters for AI Tools.

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Acid Tools

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Find Tools. Boost Productivity.

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Appsy Tools

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Smarter Tools. Better Workflow.

Productivity enhancement

Image generation

Ai assistants

E-commerce optimization

Video editing

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Beam Tools

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Tools That Power Progress.

Productivity enhancement

Marketing tools

Content creation

Diverse categories

Quality assurance

Ai assistants

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Belco: Customer Service Software for Online Stores

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Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

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Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

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HelpIQ‑AI Customer Support

$21-$61 / Month

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HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.

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Ai chatbot

Real-time insights

Team collaboration

Omni-channel support

Metrics analysis

Ai summariessuggestions

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Shopify Customer service tools apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Koi ‑ Auspost Labels Automated

AI All-in-One SEO Tools for Startup

POWR One:Vital Marketing Tools

Zotabox Promotion & Conversion 20+ Tools

Brandwise: AI Customer Service

AI Service Agent

Einstein Service Agent

AskDolphin: Live Chat & AI

POWR: Customer Support Request

V2 to V3 Product Review & Upgrade Service by Your Store Wizards

Flash Express Thailand

Power Tools Suite

Co:Create Web3 Rewards Tools

Your Store Tools

Tools List HQ

Acid Tools

Appsy Tools

Beam Tools

Belco: Customer Service Software for Online Stores

HelpIQ‑AI Customer Support