AskDolphin: Live Chat & AI

Develop by Shopify

$19-$319

/ Month

Free plan available 14 Days Free Trial

AI-driven customer service with live chat, multilingual support, and smart tools.

Multilingual support

Live chat

Product sync

Team management

Qr codes

Ai support

About AskDolphin: Live Chat & AI

Launched Feb 23, 2025

Built by Shopify

Address

Ljubljana, SI

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Streamline customer service with live chat, AI-driven support, smart QR codes, and team management.

AskDolphin is your all-in-one customer service platform with live chat, AI-driven support, and team tools. Respond instantly with real-time chat or let Dolphin AI handle common questions when you’re offline or busy. Sync product details effortlessly to train AI for precise answers and offer multilingual support for global customers. Use smart QR codes to connect physical products with digital support, providing 24/7 after-sales assistance—all in an easy-to-use, flexible solution.

Live Chat: Respond to customers instantly with real-time chat and powerful tools
Dolphin AI: Handle questions when you're offline or busy + multilingual support
Product Sync: Link products to enable precise and automated AI-powered responses
QR Codes: Connect physical products to digital support for 24/7 after-sales help
Team Management: Manage customer support with team roles and collaboration tools

Pros

Real-time live chat allows for instant customer communication.
Dolphin AI manages common questions effectively when offline or busy.
Multilingual support enables serving global customers.
Smart QR codes provide 24/7 after-sales assistance connecting physical products with digital support.
Effortlessly sync product details to train AI for accurate responses.
Team management features facilitate collaboration within the support team.
Flexible and easy-to-use platform.

Cons

The dependency on AI for handling queries might not cover very specific customer issues.
Over-reliance on digital tools could reduce personal interaction experience.
Initial setup for product sync and training AI might be time-consuming.