Mariane was awesome with my request to ensure that I had everything set up properly for Chargeflow to work on my behalf. Looking for to having this app help me on the backend with my business.

They are really helpful, and always available to handle your store Disputes. A Big Thanks to the Team.

Chargeflow has been extremely helpful navigating fraudulent chargebacks for our small shop. If you are looking for a fair price and a company that will have your back every step of the way to resolving chargeback issues look no further than Chargeflow.

Mariane from Chargeflow was super attentive, super responsive and did her best to try and reverse a chargeback for me. Through no fault of her own, nor the app's, I appear set to lose a chargeback case for around $575....as it appears as though without my knowledge, the card was fraudulently used. So the big banks, still make their money with their $25 Chargeback fee on top of my basically stolen goods.....you would think the banks would have insurance to protect the retailer, who is supplying the goods with a card authorised by the banks in good faith, but not in this world.

The team is fantastic and super kind. Knowledgeable and makes time for us to understand our business and take care of us as a small business. The price is very reasonable and Chargeflow understand our priorities and work with us fantastically to stop fraud and false chargebacks. Highly recommend the team here. Thankyou for all you do for us.

Don't waste precious time wading through complex dispute processes. Chargeflow automates the entire chargeback response process, gathering evidence and crafting compelling arguments to maximize your chances of winning disputes.

The customer service is exceptional. The chatbot is highly effective, and support staff are consistently available to address any inquiries. The level of professionalism is outstanding.

This company just double charges me twice the same chargeback 2805,36$ !! Crazy, I have to escalade to shopify billing team to get a refund. I suggest to avoid this company.

Great app for auto-managing your chargebacks - Has saved our team so much time every month. Customer service is amazing as well

very helpful with explaining how to win cases, its nice to know you have a team backing you and doing everything they can

Chargeflow is truly a game-changer! I have been using it for a while now, and the experience has been nothing short of excellent. The platform is incredibly effortless to use, making it a breeze to manage and resolve disputes. Not only that, but I have also noticed a significant increase in winning disputes since using Chargeflow. I would highly recommend it to anyone looking for an effective and efficient solution for handling chargebacks. 5 stars all the way!

Received a large chargeback, reached out via chat and Maria was able to come back promptly and escalate its review. Customer service very responsive.

Chargeflow has been amazing for our business! Before using it, managing chargebacks took a lot of time Now, it's almost effortless. We've seen a significant boost in winning disputes since we started using Chargeflow. Their responses are on point and very detailed. Customer support deserves a special mention. They’re always quick to respond and incredibly helpful. If you're dealing with chargebacks and want to make your life easier, Chargeflow is the way to go. It's been a fantastic addition to our toolkit, and I can’t recommend it enough.

I recently had the pleasure of working with Boaz from Chargeflow Dispute Chargebacks, and I must say, I was thoroughly impressed with the level of professionalism and efficiency demonstrated throughout the process. From the moment I reached out for assistance, Boaz was incredibly responsive and attentive to my needs. Not only did he provide clear and concise guidance on navigating the chargeback process, but he also went above and beyond to ensure that any questions I had were answered. Overall, my experience with Boaz was exceptional. I would highly recommend their services to anyone in need of assistance with chargeback management. Thank you Boaz for your outstanding support!

The support team has been very helpful to our business. We always consult them before shipping out risky orders, and they provide useful feedback to help us make good decisions. Highly recommended!

The support team is amazing, quick to respond to, and happy to guide my team in activating my account with patience!!

Very good, they are very helpful with my store, thanks to Mariane for the amazing customer support she has given me. I recommend

Not a fan. Ive lost more chargebacks than I've won. What they do is the same thing Shopify does. You are better off just getting a flow app and blocking high risk orders instead of getting chargebacks. don't waste your time

I would not recommend not using Chargeflow, mainly due to quality issues . And I have other concerns as well. Specifically, I just noticed they took about $5600 in 3 months. But when I add up the won chargebacks it’s less than $4000, so they should have taken less than $1000. I am asking Shopify Plus support to investigate. And much worse than this potential overcharging problem is that the quality of chargeback response writing to too often quite poor. For example, recently the Chargeflow staff submitted a response to a credit not received chargeback for approx. $2000 and staff completely ignored the fact that we return only the cost of the product and we don’t return the cost of shipping and handling. I complained about it 4 days ago by email, and my complaint has been ignored. So my 3rd reason for the one star review is they don’t appear to value their customers at all as they simply ignored my complaint. Disappointed and looking for better app.

I haven't used their actual services yet but I have received great help from Mariane over their chat. She has been invaluable in her instructions, explanation of various features of the app and she has put my mind at ease with regard to a claim that I may come against. Now I feel confident that I am protected against false claims The Chargeflow app and Mariane are both highly recommended !!! Thank you, Mariane !!!