Just submitted a chargeback request. The process was smooth, fast and professional. Now waiting for their results. Overall, until now, is great.

Super useful app! I don't know what I'd do without them for automated disputes. Carina from support is super helpful and kind too!

Carina was very helpful and made the process very easy. Customer service was available at 11:00 pm to help me with my issue.

I'm extremely disappointed with Chargeflow. Initially, they made a significant error by submitting contradictory information in response to a chargeback dispute, causing me unnecessary stress and of course, a lost dispute. To make up for it, they promised the next dispute would be handled free of charge. However, when the next dispute occurred, they still charged the standard fee. It's now been weeks of back-and-forth, and I'm still waiting for the promised refund. Communication has been poor, promises have not been kept, and the overall experience has been frustrating. Unfortunately, I can't recommend this app or service based on my experience.

Chargeflow has been a game-changer for us! With its no-win, no-fee model, it delivers us instant ROI while saving us valuable time. The service has helped streamline our operations across multiple stores and processing platforms. The team is always helpful and attentive, open to development feedback, with Boaz consistently on hand to assist with any questions. Highly recommend for anyone looking to simplify chargeback management!

Chargeflow has been a game-changer for my business. The app makes handling chargebacks easy, and the team behind it is just as great. Mariane was an absolute pleasure to work with—quick, knowledgeable, and truly dedicated to helping merchants succeed. I highly recommend Chargeflow for anyone who wants to protect their store from disputes efficiently!

Seems good so far. Cassandra from their support team was very quick to respond in getting me set up. And so far the platform seems intuitive and well set up. Will have to come back to comment on the app itself once we've got some traffic under our belt!

Very helpful in managing chargebacks and essential if you don't want to handle chargebacks yourself.

Have no experience on the app it self yet. But the onboarding went smoothly and I do have high expectations from it. Thnx Juda.

No brainer application - Chargeflow has incrementally added top and bottom line for our business with very low lift and time requirements from our team. Highly recommend for any scaling e-commerce brand!

Chargeflow team was very helpful with getting me integrated and understanding how the process works when getting a chargeback request. Highly Recommend the team and the app!! Specifically, Carina was very helpful with providing essential informaiton!

horrible hidden fees. Edit: Now after I have ended it with them they harass me daily. When I say please leave me alone they say not until this review is taken off. They have put my phone number and business on scam calls. Horrible

Terrible and Misleading Service Chargeflow turned out to be an incredibly disappointing service. Their sole approach seems to be filling out pre-made PDF templates for chargebacks, with no attention to detail or consideration for the client’s actual needs. They just submit the documents, hoping to win a few cases here and there, but there’s no sign of professionalism or expertise. Additionally, if you don’t closely monitor your billing, they sneak in extra charges or unjustified fees. They offer "discounts" that might seem appealing at first but are just a way to mask hidden costs. On top of that, they submit chargebacks without having all the necessary details, significantly lowering the chances of success. An experience to forget. I would not recommend Chargeflow to anyone looking for a reliable and transparent service.

We needed to get RDR set up ASAP, so we reached out to Chargeflow's support team, and they were amazing. They jumped right in and made sure everything was up and running smoothly in no time. Super helpful and responsive—definitely recommend if you're looking for a quick and east chargeback solution! Thank you again Joice!!

I just started using this app but customer service is great and they are fast at getting your chargeback settled.

This is the best app to use. Chargeflow has saved me from customers who don’t always provide the truth. Must have!!

Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth. The dashboard/interface is user-friendly and intuitive, allowing easy access to all essential information. Overall, I highly recommend Chargeflow for anyone looking to enhance their chargeback management.

Fantastic app. For years we used CB911 and when they alerted us, we had to login, find the last 4 digits of the card, then go search for it in our payment processor and issue the refund manually, then go back into CB911, and mark it as refunded. We recently received a Chargeback and ChargeFlow alerted us but also went in and refunded the order on our behalf before it became a chargeback. Our team had to do nothing. Great service and must have to keep your % low. Also, Mariane in support was super helpful.

Carina was very thorough and had outstanding customer service skills. She explained the Chargeback process to me to ensure I was not confused by how they do business.

This app has been such a game-changer for my brand's operations! I reached out via email, and Boaz not only jumped on a call to help but went above and beyond multiple times. The support is incredible, and I honestly feel like this app deserves more than 5 stars. Highly recommend!