My experience with the app and the support team has been good so far. The team has been responsive and helpful for setup and when I needed assistance. I’m hoping they can also help me with handling chargebacks from fraudulent customers, which would make the app even more valuable.

Uninstall immediately even FREE Plan. Auto submit chargeback to Shopify without key evidence cause our cases lost. First time try chargeflow, first then we lost. Now buyer get our free product without return, and we lost both money and good + 15usd chargeback fee, we will do our own document for now

So far so good. Onboarding was easy and intuitive. I scheduled a support call to make sure I had done everything correctly, and am happy that I did - Juda helped me to add several more integrations! No new chargebacks yet, so we'll see how things go in the future

ChargeFlow is an amazing app and it's providing great services. Carla and Jason helped us in setting it up properly. It automates the dispute process, prevents chargebacks and hopefully will be a great help for our business to prevent fraudulent chargebacks while maintaining a steady growth. Thanks a lot, ChargeFlow Team, especially Carla and Jason. Keep it up.

Great experience using Chargeflow, hardly any chargebacks going through and great customer support. Always got a response within 12 hours about any kind of issue. Highly recommend!!

First time user and Carina was extremely helpful in explaining how things with my first case and providing useful tips. Very happy with their service.

Jason has been a great help, providing clear answers instead of just sending a reference link, which is what most chat customer support services usually do

The support team was super helpful. Jason walked me through everything step by step and really made sure I understood. He even gave me some extra tips on how to get more out of the software, which I really appreciated. Overall, just a great experience.

Customer service responds insanely quick and actually helps instead of giving useless answers like most customer service in shopify apps. Literally had a perfect experience with this app and will continue to use it for SURE.

First time try chargeflow, first then we lost. Now buyer get our free product without return, and we lost both money and good + 15usd chargeback fee, we will do our own document for now