Great experience with customer service, Carla was able to resolve my questions regarding account integrations swiftly. Very helpful, thank you.

Muito bom a integração e a segurança conheci esse app por recomendação!

I have been in contact with several people from the team since 2024 regarding different issues, and I can honestly say they are super friendly, responsive and helpful. The app is super easy to use. In short I love working with Chargeflow.

Carina was the greatest!! It was easy to reach her and get connected with the chat box, she was incredibly responsive and made the entire process simple. She helped us a lot with submitting evidence for our dispute, and she even reached out and kept us updated a few days later when the team uploaded our evidence to our case! Will be leaning on her for any help we may encounter. Thank You Carina.

Great app, it has always served me very well and is very useful for those who are scaling and want a more robust operation.

Jason has been a huge help when it comes to setting up the app. The communication was 5* and gave me some tips as well on how I should take full advantage of the app!

Best support ever! The team is efficient, fast, and genuinely kind. They explain everything clearly and are always available when needed. Couldn’t ask for better service

Chargeflow has been a huge time-saver for my store. Their automated dispute handling is incredibly smooth and removes all the stress of dealing with chargebacks manually. The evidence files they generate are professional, detailed, and always submitted on time — something that used to take me hours every week. Their support team is extremely helpful, fast, and friendly. They really care about merchants and go the extra mile to assist. If you’re a Shopify merchant dealing with disputes, this app is absolutely a must-have. It saves time, increases your win rate, and gives you complete peace of mind. Highly recommended

Support is very helpful

Really impressed with this app. The setup was super simple, the interface is easy to use, and the support team is actually great. The chargeback alerts and fraud tools work well and the pricing is fair. Overall, a very solid app and IMHO worth having in your store

Carla was very knowledgeable and patient helping me with a few questions and concerns I had . I felt understood and valued as a customer! I definitely recommend charge flow to anyone in business! Thank you for an amazing experience!

The support of ChargeFlow is truly skilled and helping. They help me a lot to setup everything, and it went smoothly - one of the best online service !! Special thanks to Cassie that supported a lot and was very patient.

Fastest onboarding ever, and excellent customer service.

Jason was an amazing help with my lengthy request. 10/10! Thanks again for your help!

Initially, we had a small misunderstanding, but the support team is working on resolving everything. Thanks.

amazing! great service

All around five star experience, Mariane went above and beyond to be helpful. I look forward to working with this company.