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Chargeflow Dispute Chargebacks logo

Chargeflow Dispute Chargebacks

Free plan available

Automate Chargebacks, Fight Fraud Prevention, Order Protection

Centralized dashboard
Order protection
Automate chargebacks
Fight fraud
Ai evidence builder
Chargescore ai
Chargeflow alerts

About Chargeflow Dispute Chargebacks

Launched Jun 13, 2021

Categories

Built by Chargeflow, Inc.

Email :

[email protected]

Address

251 Little Falls Drive, Wilmington, DE, 19808, US

Website Support Portal Privacy policy FAQ Document
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Introduction Video

Description

Prevent, fight, and recover chargebacks effortlessly with the AI-powered Chargeback Platform.

Chargeflow is a fully-automated chargeback recovery solution that enables you to scale your business, without the need of fighting time-consuming disputes, while providing analytics and active fraud protection with a hands-off approach. Our AI-based evidence builder, utilizes AI and millions of data points to maximize your chargeback disputes win-rate on Shopify. Our performance-based model focuses on recovering chargebacks successfully in your favor.

Chargeflow is a fully-automated chargeback recovery solution that enables you to scale your business, without the need of fighting time-consuming disputes, while providing analytics and active fraud protection with a hands-off approach. Our AI-based evidence builder, utilizes AI and millions of data points to maximize your chargeback disputes win-rate on Shopify. Our performance-based model focuses on recovering chargebacks successfully in your favor. more
  • Automate Chargebacks: Let our AI handle your disputes. You focus on growth.
  • Increase Win Rates: Our data-driven approach recovers more chargebacks.
  • Prevent Most Chargebacks: With Chargeback Alerts powered by Visa and Mastercard.
  • Centralized Management: View and manage chargebacks in one dashboard.
  • Predict Success: Use ChargeScore AI insights to forecast dispute outcomes.

Pros

  • Fully-automated chargeback recovery solution helps save time and resources
  • AI-based evidence builder increases chargeback disputes win-rate
  • Success-based pricing model ensures payment only for successfully recovered chargebacks
  • Provides analytics and active fraud protection
  • Centralized dashboard for analyzing chargebacks from multiple payment providers
  • ChargeScore AI predicts the likelihood of recovering open disputes
  • Chargeflow Alerts help deflect chargebacks and lower chargeback rate
  • Positive feedback on customer support and professional assistance

Cons

  • Users have reported losing more chargebacks than they win, implying variability in effectiveness
  • Some feedback suggests that the app's functionalities are similar to existing tools on Shopify, questioning the added value
  • Negative experience reported with the effectiveness of the app in blocking high-risk orders

Top Helpful Reviews

MedShop Direct

Apr 16, 2025  on Shopify

I had important documents I included, and during the dispute they did not include this even though it was uploaded properly. And they were not able to add them after. If the documents were not accepted, their should be a warning message.

PulsePlay Tech

Apr 15, 2025  on Shopify

They've been really helpful helping me understand my situation and the chargebacks I'm facing. And they always willing to answer my questions pretty quickly and to help me. I'm sure they'll be able to help me with my disputes.

Marini - Official boutique

Apr 10, 2025  on Shopify

I had already left a one-star review, but I deleted it because they refunded me and promised things would be resolved. Unfortunately, I’m back because nothing has changed. Chargeflow offered “no charge until December 31, 2024”, but they kept charging me even after I deleted the app in January. Now it’s April and I’m still getting charged €90–€100 every month, with no clear explanation. In 2025, I only won one chargeback, so I have no idea where these fees are coming from. Stay far away from this app – it’s misleading, overpriced, and dishonest. I will do everything I can to report them to Shopify and make sure no other merchants fall into the same trap.

Livingood Daily

Apr 08, 2025  on Shopify

I would recommend this app to anyone that does not want to internally and manually manage disputes for their store. I continue to be impressed with the advancements and new upgrades that they are constantly releasing to improve dispute management. I have worked with a lost of dispute management apps and this is by far the most user friendly. Our rep, Boaz, has been so easy to work with and is always great at helping me solve any problems or answer questions that come up. I am most recently impressed with being able to see repeat offenders across all of our different MIDs, how easy Chargeflow alerts was to activate and get started to help us reduce our dispute rate, and their new integration that partners with our smaller payment gateways of TRX and Maverick. You will not be disappointed by this team and the work they do.

BidXstore

Apr 03, 2025  on Shopify

Super friendly and helpful.I had meeting with Juda, and he took his time to answer all of the questions I had. super, just awesome.

maxora

Mar 30, 2025  on Shopify

If you want to keep your payment processor safe, without holds due to increase of chargebacks when scaling, this is must have app. It also have the alerts feature which refunds the customer before the dispute turns into a chargeback keeping your payment processor dispute rate low. They also handles your disputes, submitting evidence to your payment processor and you are charged a percentage only if the dispute is won. Support is fantastic, Juda makes sure everything is alright if you encounter anything. Just hope on a call with him and he makes sure your needs are fulfilled. If you struggle keeping your dispute rate low this is definitely the best solution!

Leia - Stockholm

Mar 29, 2025  on Shopify

Great Service, if you have any questions just contact their support. Instant reply's. No brainer for any disputes or chargebacks.

Japan Scissors USA

Mar 21, 2025  on Shopify

I had the app installed at the end of 2024. There was some growing pains to figuring out how best to submit disputes, evidence, etc through their app. But the bonus discounts on the initial chargeback wins were enough to push me over the line. Soon after we found out that the advertised discounts aren’t real and they don’t provide support or a way to track this. So onboarding promotions regarding discounts on first chargeback wins don’t actually apply. Other than that, it does speed up the evidence and chargeback tracking

Fern Fitness

Mar 18, 2025  on Shopify

Boaz was helped me understand charge flows process and is very clear in communication. I really appreciate his assistance. Highly recommend working with him!

ubiskin

Mar 18, 2025  on Shopify

Chargeflow is a must-have for your Shopify store. Their customer support is fast and reliable, answering questions quickly and handling chargebacks seamlessly. Once you set it up, they take care of everything, so you can focus on running your business without the hassle of disputes.

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