I just had an amazing video call with Juda from the Chargeflow team — he was super helpful, really friendly, and explained everything clearly. Honestly, top-notch support. Chargeflow isn’t just about winning chargebacks — it also alerts you when a customer might try to scam you or request a chargeback before it even happens. That level of prevention is a game-changer. The commission system is fair — you only pay if the dispute is won, so there’s no risk. Everything is handled in a very professional and honest way. I’m genuinely impressed with the service. Thanks again, Juda!

Chargeflow has totally changed the way we deal with chargebacks. As our Shopify store grew, we were spending way too much time dealing with disputes. Since we started using Chargeflow, it's been pretty much hands-off. Their customer service is also super responsive and helpful. Definitely recommend if you want to save time and stress.

The people at chargeflow are absolutely amazing to work with. They are very quick to respond, will help you with any questions that you may have and the system they use to help you win chargebacks is pretty amazing. The best part about this system is you only get charged if you win. As a business owner i feel that every single business needs this on their website. We all know there are lots of people in the world that are not the most honest and this helps keep them honest and keeps your profits in your pocket. If you are on the fence about using this company, please just go for it. you will not regret it! Thank you Chargeflow!

Seriously, stay away from this app. Don't throw your money away. They don't provide any special service; all they do is gather your data and forward it to the bank, just like you would independently. Their claims of a superior win rate are unsubstantiated. Furthermore, they penalize you with an exorbitant 8% fee if you try to close your account. This app, coupled with its terrible customer service, is not worth your time or money.

Great app, great experience. Handled my first chargeback very smoothly wich resulted in a win right away. Would recommend this app to every merchant on Shopify. Great job guys.

So far so good! Mariane made it clear that I don't get charged unless they win the case for me, in which they'll take 25%. Sounds fair to me! She's been extremely helpful and kind throughout the process, offering to update me through email, which I prefer. What happened: Customer placed and order and then issued a chargeback 40 minutes later before we even got a chance to send her package. She stated that she wasn't able to receive her package. I refunded her but the chargeback sided with the customer anyway so I'm getting hit with a duplicate refund + chargeback fee of $15. I'm looking forward to seeing how effective Chargeflow will be!

I just signed up, and I want to mention chargeback case they put forward with the bank looks very professional and clearly outlines all the facts. They were a great help in getting everything set up. So far, everything is going well.

Chargeflow makes chargebacks so much easier. The app is easy to use and works great. Special thank you to Carina and Anton for the amazing customer service!

very helpful and good understanding . i hope that i win with chargeback cause now they fighting for it. thanks for good service

Super helpful product, that makes dealing with chargebacks smooth and low stress. I would recommend adding Chargeflow to any shopify store