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Chargeflow Dispute Chargebacks logo

Chargeflow Dispute Chargebacks

Free plan available

Automate Chargebacks, Fight Fraud Prevention, Order Protection

Centralized dashboard
Order protection
Automate chargebacks
Fight fraud
Ai evidence builder
Chargescore ai
Chargeflow alerts

About Chargeflow Dispute Chargebacks

Launched Jun 13, 2021

Categories

Built by Chargeflow, Inc.

Email :

[email protected]

Address

251 Little Falls Drive, Wilmington, DE, 19808, US

Website Support Portal Privacy policy FAQ Document
Synctrack Order Tracking logo
(58 Reviews)
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All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

Prevent, fight, and recover chargebacks effortlessly with the AI-powered Chargeback Platform.

Chargeflow is a fully-automated chargeback recovery solution that enables you to scale your business, without the need of fighting time-consuming disputes, while providing analytics and active fraud protection with a hands-off approach. Our AI-based evidence builder, utilizes AI and millions of data points to maximize your chargeback disputes win-rate on Shopify. Our performance-based model focuses on recovering chargebacks successfully in your favor.

Chargeflow is a fully-automated chargeback recovery solution that enables you to scale your business, without the need of fighting time-consuming disputes, while providing analytics and active fraud protection with a hands-off approach. Our AI-based evidence builder, utilizes AI and millions of data points to maximize your chargeback disputes win-rate on Shopify. Our performance-based model focuses on recovering chargebacks successfully in your favor. more
  • Automate Chargebacks: Let our AI handle your disputes. You focus on growth.
  • Increase Win Rates: Our data-driven approach recovers more chargebacks.
  • Prevent Most Chargebacks: With Chargeback Alerts powered by Visa and Mastercard.
  • Centralized Management: View and manage chargebacks in one dashboard.
  • Predict Success: Use ChargeScore AI insights to forecast dispute outcomes.

Pros

  • Fully-automated chargeback recovery solution helps save time and resources
  • AI-based evidence builder increases chargeback disputes win-rate
  • Success-based pricing model ensures payment only for successfully recovered chargebacks
  • Provides analytics and active fraud protection
  • Centralized dashboard for analyzing chargebacks from multiple payment providers
  • ChargeScore AI predicts the likelihood of recovering open disputes
  • Chargeflow Alerts help deflect chargebacks and lower chargeback rate
  • Positive feedback on customer support and professional assistance

Cons

  • Users have reported losing more chargebacks than they win, implying variability in effectiveness
  • Some feedback suggests that the app's functionalities are similar to existing tools on Shopify, questioning the added value
  • Negative experience reported with the effectiveness of the app in blocking high-risk orders

Top Helpful Reviews

Timeless Tote

Aug 26, 2025  on Shopify

I haven’t had to use Chargeflow to fight a chargeback yet, but I’m already impressed with the level of support and setup they’ve provided. Their team helped ensure everything was configured correctly from the start, giving me confidence that I’ll be covered if and when a chargeback happens. What I really like is knowing that their AI-powered system can handle disputes automatically, saving me from the time-consuming process of building evidence myself. It feels like a safety net for my business, one that’s proactive, scalable, and performance-based. The dashboard is clear and easy to navigate, and it’s reassuring to have the tools in place for prevention, monitoring, and recovery without needing to be hands-on. Even though I haven’t needed to recover a chargeback yet, having Chargeflow set up gives me peace of mind and lets me focus more on growing my business.

Defined

Aug 20, 2025  on Shopify

BEST CUSTOMER SERVICE EVER THEY REPLY SO QUICKLY AND DO CALLS WITH YOU, they have helped me so much. Juda has helped Alot.

Debitta Store

Aug 01, 2025  on Shopify

The application is easy to use, intuitive and simple, I have not used it for a long time due to external issues but I had a problem and at least I know that the customer service is real, close and efficient, they helped me with everything. I would recommend it without problems

Yunnan Sourcing Tea Shop

Jul 30, 2025  on Shopify

Easy to use and generally gets good results. Support, when needed, is excellent, and the reps are very friendly and helpful. Recommended!

OptimalBack

Jul 15, 2025  on Shopify

this app is a scam, they charge you 25% off the win and $15 on top of that even if you don't win the case, which will also ruin your credit. there are many better apps that only charge 15% and no upfront fee.

Epic Finds

Jul 11, 2025  on Shopify

had a stressful chargeback situation, and Chargeflow stepped in with professionalism, speed, and incredible support. Carina and the team were transparent, reassuring, and truly went the extra mile to help me through the process. They made it so easy to submit evidence and handled everything from start to finish. It’s rare to find a service that genuinely has your back — and Chargeflow absolutely does. Highly recommend to any business owner looking for peace of mind when it comes to disputes and chargebacks!

Floré-Montréal

Jul 11, 2025  on Shopify

I’m truly grateful for the support from the Chargeflow team. They’re always kind, responsive, and take the time to communicate clearly and professionally. It’s such a relief to know they handle disputes with care and expertise. Highly recommended!

Antonios

Jul 06, 2025  on Shopify

Absolutely terrible experience. I installed Chargeflow hoping for help with chargebacks, but quickly realized they add no evidence to disputes. I submitted my own info, and their app left cases completely blank, yet they still claimed they were “handling” the disputes. When I tried to uninstall and cancel, I followed their instructions exactly. Despite this, they charged my credit card $17.03 AFTER I requested termination, claiming an 8% fee for a dispute that was still “under review”—which they did zero work on. On top of that, no refund was issued for the $100 I paid when I first joined for alerts option. I was penalized for wanting to leave the service after only a short time of use, and they never disclosed these hidden fees upfront. Their email responses were dismissive, and even after I made it clear I didn’t need their help and would handle my own disputes, they charged me anyway. If you’re a Shopify store owner. It’s a scammy billing model designed to trap you and charge you even after cancellation. I’ve reported them to Shopify and will be disputing the charges with my bank. I unistalled the app after a few minutes and they still charge me.

Miss Dlux

Jul 01, 2025  on Shopify

The app itself works very well — smooth integration, solid features, no complaints there. But the customer service? Absolutely insane. They harass me daily, even though everything is properly linked with Shopify billing. It’s like they don’t even check before reaching out. And the attitude? Wow. The support team acts like they’re some kind of elite club — full of ego, poor communication, and zero humility. It’s like dealing with a bunch of self-important amateurs who think they’re doing you a favor. I’m giving 1 star for customer service, and honestly, that’s generous. You’ve taken an excellent app and almost ruined the whole experience with this clown-level support. Fix your team’s attitude before they destroy what could’ve been a top-tier product.

Wesley Benton

Jun 30, 2025  on Shopify

Joan was amazing! Super helpful, friendly, and made everything quick and easy. Great customer service!

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