7.4
Chargeflow Dispute Chargebacks logo

Chargeflow Dispute Chargebacks

Free plan available

Automate Chargebacks, Fight Fraud Prevention, Order Protection

Centralized dashboard
Order protection
Automate chargebacks
Fight fraud
Ai evidence builder
Chargescore ai
Chargeflow alerts
168 Reviews
7.4

About Chargeflow Dispute Chargebacks

Launched Jun 14, 2021

Categories

Built by Chargeflow, Inc.

Email :

[email protected]

Address

251 Little Falls Drive, Wilmington, DE, 19808, US

Website Support Portal Privacy policy FAQ

Description

Prevent, fight, and recover chargebacks with the most advanced, AI-driven chargeback platform.

Chargeflow is a fully-automated chargeback recovery solution that enables you to scale your business, without the need of fighting time-consuming disputes, while providing analytics and active fraud protection with a hands-off approach. Our AI-based evidence builder, utilizes AI and millions of data points to maximize your chargeback disputes win-rate on Shopify. Our success-based pricing model ensures that you only pay when we successfully recover chargebacks in your favor.

Chargeflow is a fully-automated chargeback recovery solution that enables you to scale your business, without the need of fighting time-consuming disputes, while providing analytics and active fraud protection with a hands-off approach. Our AI-based evidence builder, utilizes AI and millions of data points to maximize your chargeback disputes win-rate on Shopify. Our success-based pricing model ensures that you only pay when we successfully recover chargebacks in your favor. more
  • Our automated solution fights and recovers chargeback on your behalf
  • Pay only for successfully recovered chargebacks with our ROI-guaranteed pricing
  • Centralized dashboard for analyzing chargebacks from multiple payment providers
  • Predict the likelihood of recovering open disputes with ChargeScore AI
  • Deflect chargebacks and lower your chargeback rate with Chargeflow Alerts

Pros

  • Fully-automated chargeback recovery solution helps save time and resources
  • AI-based evidence builder increases chargeback disputes win-rate
  • Success-based pricing model ensures payment only for successfully recovered chargebacks
  • Provides analytics and active fraud protection
  • Centralized dashboard for analyzing chargebacks from multiple payment providers
  • ChargeScore AI predicts the likelihood of recovering open disputes
  • Chargeflow Alerts help deflect chargebacks and lower chargeback rate
  • Positive feedback on customer support and professional assistance

Cons

  • Users have reported losing more chargebacks than they win, implying variability in effectiveness
  • Some feedback suggests that the app's functionalities are similar to existing tools on Shopify, questioning the added value
  • Negative experience reported with the effectiveness of the app in blocking high-risk orders

Rating And Reviews

The Steeping Room

Nov 18, 2024  on Shopify

So far so good - the service is excellent and the onboarding is quite easy. Maria with support was super helpful.

Casainte

Nov 18, 2024  on Shopify

Brilliant, easy setup & great assistance from Juda via Google Meet for setting up my alerts.

NoMore®

Nov 14, 2024  on Shopify

Very helpful customer service and always ready to solve any kind of problem. As for the resolution I cannot give an assessment as my paperwork is still waiting for the outcome, however, the response to the paperwork is very fast!

Discount E-Nails

Nov 14, 2024  on Shopify

They really work hard to solve your chargebacks!

Twentytwo Supplies

Nov 13, 2024  on Shopify

Bossa Studio & Co

Nov 11, 2024  on Shopify

I'm currently dealing with chargeback problems, and Chargeflow has been a huge help. The onboarding with Juda was really reassuring, and the team is actively supporting me through this process. Highly recommend for anyone needing reliable assistance!

Superfoods Company

Nov 10, 2024  on Shopify

Chargeflow has been instrumental in automating our chargebacks, saving our team valuable time to focus on running our business. Our CSM, Boaz, has been fantastic to work with—he's guided us through the best practices for chargeback prevention and is always available to answer any questions that come up. The main dashboard makes it simple to track Chargeflow’s effectiveness in combating chargebacks at a glance. The clear breakdown of open, pending, and won/lost chargebacks, along with easy-to-read categorization, has made managing this process straightforward and efficient.

The Diamond Father

Nov 07, 2024  on Shopify

WAYYYYYYYYYYY better than shopifys built in chargeback support, USE THIS

Wellness Nest

Nov 05, 2024  on Shopify

Very good support from Juda and his team

Toochi Tattoo

Nov 02, 2024  on Shopify

Customer service is 10/10 ! Helped me to navigate a new chargeback - Thanks guys

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