How this helpful when it basically reports every 4-5 orders as 'high risk' which are not high risk? I can't imagine the damage it would do to a small business if sellers cancel orders based on this app.

I had a very disappointing experience with the app. The app automatically overcharges for alerts—even when the alerts are mismatched—which led to unexpected costs. Moreover, customer support is virtually non-existent. After onboarding, I found that responses were extremely slow, sometimes only receiving one message per hour or even per day. the app is riddled with bugs. Despite having a set limit that shouldn’t allow refunds for orders above $80, they still processed a refund for a $400 order, no accountability. billing is unclear, they force you to set up minimum limit charge of $90,000 in shopify no option to set a lower limit. basically can empty you acct and then you wait for them to beg for refund.

This app is great, abigail from support is amazing and can help you every step of the way getting integrated! Alerts are a must to protect your payment processing relations

Amazing service. Helped us get our chargebacks way down and Shopify released a hold that they had on over a quarter million dollars from us. Highly recommend this app. Team is super responsive and easy to work with as well!

Awesome support, works really good and has helped a lot with chargebacks so far.. Its only pay per use, so great concept

I have really enjoyed utilizing disputifier - your software is incredible, integration is seamless, and the support team is so helpful and easy to work with. I really appreciate you guys!

Great app. With a great and fast support. Support rep understands the software thoroughly and it shows. Which a lot of times you don't get from other apps. Can recommend.

If a customer files a dispute while the package is in transit, they will automatically refund the customer, which will contribute to your losses and can Aid in customer fraud attempts. Additionally, they won't be able to resolve the issue for you, and you will still be charged the fee.

Great app and support is very on top of things. Automatically refunding alerts makes this app better than a lot of others with similar services!

dont use this. they will auto refund customers if thier app "thinks" its a "fraudluent charge" had multiple customers emailing us asking why their order got cancelled. unable to receive a clear answer from the support. beware.