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Real ID ‑ ID verification logo

Real ID ‑ ID verification

Develop by Verdict

$99.99-$499.99

/ Month
14 Days Free Trial

Eliminate fraud & verify customer age with real ID checks

Automated tagging
Id verification
Age compliance
Manual/auto checks
Facial biometrics
Pre/post checkout

About Real ID ‑ ID verification

Launched Oct 05, 2020

Categories

Built by Verdict

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Introduction Video

Description

Sell with confidence using secure, scalable, and automated ID verification. No code required.

With Real ID, you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more.

With Real ID, you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more. more
  • Modern A.I. powered ID verification to prevent chargeback fraud and verify age.
  • Control when ID verification is required before checkout or after checkout.
  • Remember repeat customers so ID verification is only required once per customer.
  • Trigger ID verification automatically on certain products or high risk orders.
  • Securely review ID check photos & results directly from your Shopify dashboard

Pros

  • Eliminates fraud by verifying customer identities using photo ID and facial biometrics
  • Meets compliance for age-restricted goods with automated ID checks
  • Protects revenue from chargebacks by filtering out high-risk orders
  • Automatic tagging of customer profiles, so customers only need to verify once per lifetime
  • Manually or automatically sends ID checks based on order value, risk level, etc
  • Allows control over whether ID verification is required before or after checkout
  • Positive user feedback, especially for customer service and seamless integration

Cons

  • No information on the app's pricing structure
  • Dependence on customer willingness to provide sensitive ID information
  • Potential delays during checkout process due to verification steps

Top Helpful Reviews

Katukina.US

May 08, 2025  on Shopify

We are super impressed with Dylan and the Real ID team and functionality. From the start they have been responsive and supportive to help get the software implemented and running smoothly, from introduction/demo and installation support. Recently we requested that they build a Military ID verification feature so that we could verify service peoples for a lifetime discount. A few weeks later the Real ID team had successfully created this feature and yesterday a long standing customer of ours utilized it and now gets the lifetime discount. Again we cant say enough how great the support has been....this is not the case with many apps as we all know.

Climbing Kites

Sep 24, 2024  on Shopify

Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.

Giant Bears

Aug 28, 2024  on Shopify

Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful. They went out their way to enable settings and allow be to be on the normal plan with other settings turned on. They replied to emails within a matter of a hour tops, very quick. And app is working perfectly. Will be using them long term

The Luxe Collection by K

Aug 19, 2024  on Shopify

Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!

vnty Shop

Aug 10, 2024  on Shopify

Wir nutzen REAL ID für unseren Verleihservice und können daher auf eine Kaution verzichten. Sowohl wir, als auch die Kunden sind sehr zufrieden. Der Support ist immer sehr freundlich und schnell.

Willow Pump

Jul 16, 2024  on Shopify

This app was exactly what we were looking for to help combat fraud orders. Customer service has also been tremendously helpful and provided guidance on not only setting up this app but also recommendations on other related processes and flows to make this a seamless experience for our customers and teams. Would highly recommend!

Rocket.ca

Jun 06, 2024  on Shopify

We use REAL ID for 3 of our website properties. For two sites, we use the App to control the sale of regulated goods. For the third, we use it to reduce credit card fraud (e.g. for first-time customers whose billing & shipping does not match). For the regulated goods, the app is incredibly effective and has saved us a tremendous amount of time in employee-customer communication, record storage and so on. It has also eliminated a lot pushback from customers! We used to have trouble asking for ID's by email, but now we rarely if ever have customers question the legitimacy of the process. The App has lots of options and Support or Developer feedback is always fast and helpful. In short, I definitely recommend REAL ID to cut time and costs by dramatically reducing credit card fraud or to easily perform legal requirements having to do with regulated goods. As I say, we are now 3 websites strong with it. Thanks REAL ID team!

PlaySub

May 12, 2024  on Shopify

We have tried several apps for verifying users in our store and we are confident we chose the right one when going for Real ID. The verification process is really smooth for the users and integrates perfectly with Shopify. More importantly, the Customer Service team is fast and effective in clearing out any doubt we have had and helping us with the set up. I would recommend it 100%

United RV Parts

Mar 27, 2024  on Shopify

Real ID has really streamlined our old manual process of verifying customer ID's on potential fraud alerts on orders for our Multiple Shopify E-Commerce Stores. It has greatly reduced staffing demands and handle times for our E-Commerce team and has greatly improved our customers satisfaction with the ID verification process. The installation and integration was seamless and simple and launching was a walk in the park with the partnership and support of Dylan Pierce and the rest of the Real ID team. I highly recommend the Real ID app and Dylan Pierce and his team of professionals. Kevin McCollum United RV Center E-Commerce Manager

Jens Hansen

Mar 21, 2024  on Shopify

The app does exactly what it claims and our customers are able to easily verify themselves. And there is Excellent fast and effective support

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