Real ID ‑ Verify Customer IDs

Develop by Verdict

$99

/ Month

14 Days Free Trial

Eliminate fraud & verify customer age with real ID checks

Automated tagging

Id verification

Age compliance

Manual/auto checks

Facial biometrics

Pre/post checkout

About Real ID ‑ Verify Customer IDs

Launched Oct 06, 2020

Built by Verdict

Email :

[email protected]

Address

Cleveland, OH, US

Website Privacy policy FAQ

Related Categories

Introduction Video

Description

Sell with confidence using secure, scalable, and automated ID verification. No code required.

With Real ID you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more.

Prove your customer’s real identities using a photo ID and facial biometrics.
Control when ID verification is required before checkout or after checkout.
Remember repeat customers so ID verification is only required once per customer.

Pros

Eliminates fraud by verifying customer identities using photo ID and facial biometrics
Meets compliance for age-restricted goods with automated ID checks
Protects revenue from chargebacks by filtering out high-risk orders
Automatic tagging of customer profiles, so customers only need to verify once per lifetime
Manually or automatically sends ID checks based on order value, risk level, etc
Allows control over whether ID verification is required before or after checkout
Positive user feedback, especially for customer service and seamless integration

Cons

No information on the app's pricing structure
Dependence on customer willingness to provide sensitive ID information
Potential delays during checkout process due to verification steps

Rating And Reviews

Climbing Kites

Sep 24, 2024 on Shopify

Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.

Endless

Sep 24, 2024 on Shopify

Quick and easy to set up with super helpful support from Dylan. I have no complaints!

Giant Bears

Aug 28, 2024 on Shopify

Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful. They went out their way to enable settings and allow be to be on the normal plan with other settings turned on. They replied to emails within a matter of a hour tops, very quick. And app is working perfectly. Will be using them long term

The Luxe Collection by K

Aug 19, 2024 on Shopify

Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!

vnty Shop

Aug 10, 2024 on Shopify

Wir nutzen REAL ID für unseren Verleihservice und können daher auf eine Kaution verzichten. Sowohl wir, als auch die Kunden sind sehr zufrieden. Der Support ist immer sehr freundlich und schnell.

Willow Pump

Jul 16, 2024 on Shopify

This app was exactly what we were looking for to help combat fraud orders. Customer service has also been tremendously helpful and provided guidance on not only setting up this app but also recommendations on other related processes and flows to make this a seamless experience for our customers and teams. Would highly recommend!

United RV Parts

Mar 27, 2024 on Shopify

Real ID has really streamlined our old manual process of verifying customer ID's on potential fraud alerts on orders for our Multiple Shopify E-Commerce Stores. It has greatly reduced staffing demands and handle times for our E-Commerce team and has greatly improved our customers satisfaction with the ID verification process. The installation and integration was seamless and simple and launching was a walk in the park with the partnership and support of Dylan Pierce and the rest of the Real ID team. I highly recommend the Real ID app and Dylan Pierce and his team of professionals. Kevin McCollum United RV Center E-Commerce Manager

Jens Hansen

Mar 21, 2024 on Shopify

The app does exactly what it claims and our customers are able to easily verify themselves. And there is Excellent fast and effective support

Cantrip

May 30, 2023 on Shopify

The customer service is outstanding, and the app itself works great. Such a help for our shop which requires ID checks!!

DaRoAn

May 04, 2023 on Shopify

I did 5 test on myself, all non working properly, then ask a customer to do 1, for my shame did not work too. Then finally work partially but not with the head turning. They told me I would not be charged BUT got charged €15.75 + $17.08 to be charged on next month for an app that NEVER WORKED 100% and only 1 time work 90% but did not catch the face turning. The app is not done, need a lot more of testing.

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