The app is excellent and does all that I need it to do, but the customer service is even better. They respond very quickly, and are super helpful in making sure that everything is set up correctly. Hightly recommended!

fast response and deep understanding from Cam, I recommend Blockify cuz it helped me a lot to understand my sessions progress, and to avoid risk.

I enjoy using this app! It has helped me block unwanted countries from viewing my website! Customer service is very helpful too!

I'm not really sure about the app at this point. I just know that my chat with NIEL was great. He had so much patience with me because this is definitely not my forte and he stayed with me through it all. We'll see how the app works for my needs, I just know it was a pleasant experience, figuring out how to install the app. I'll live with it for a while and see what I can learn as I go along. Thank you NIEL!

This app has been great overall—it saved me money when I made the switch, and its features are exactly what I needed. When I first contacted support, Ben was super helpful and responsive. I even left a positive review to reflect that. However, when I returned for further help, the experience was disappointing. Despite my earlier feedback, I was kept waiting for ages while being asked to make changes I couldn’t implement myself. The excuse given was that Ben was dealing with other customers, but it felt like I’d been deprioritised after already leaving a good review. Eventually, he did sort it out, but only after a frustrating amount of back-and-forth. All in all, the app itself is excellent—but the support experience left a bit to be desired the second time around.

I installed Blockify after noticing a significant increase in traffic from suspect locations. As someone who's had a few bad experiences with new apps, I was nervous, but Blockify turned out to be straightforward and easy to set up. It took no time at all, and there were no nasty side effects to my store! What I love most is the ability to block specific locations and IP addresses (on the paid plan). These features have been crucial for managing unwanted traffic. Plus, being able to view detailed visitor analytics helps me keep a close eye on everything. I also really like the content protection, which makes it harder for scammers to scrape your images and copy! I'm also impressed with Blockify's customer service. When I needed help, their chatbot quickly connected me with a real person. Cam from their support team was fantastic. He took the time to understand my concerns, explained everything clearly (without any tech jargon!), and gave me peace of mind about how I had things set up. As a small business owner juggling many responsibilities, having expert support just a message away is invaluable. Overall, I’m impressed so far with Blockify - the extra support to manage my website’s traffic and security is great, and knowing there’s great customer service available if I do run into any issues is reassuring!

Louis was very helpful and helped me take care if my issues quickly. Thank you, Louis! All the best, Monica

helped me a lot and was nice and responded quickly! thank you its a great app and needed I had so many bots before this

For now, I'm happy with the app, everything seems to be working smoothly. If things continue this way, I’ll definitely consider upgrading to premium in the next few days. The chat support has also been excellent, they answered all my questions and resolved my issues quickly.

Very responsive customer service via chat. Responded immediately and resolved concern within minutes. Really appreciate the visitor dashboard info.