fantastique, rigoureuse Hana a su voir le problème rapidement et le corriger, merci à elle ça fait plaisir d'avoir un service 20/20

Samuel help me make sure my set up was correct and gave me some good ideas to keep my cart from being spammed regularly.

This app has already proven to be an essential tool for keeping our site safe. Would recommend this to anyone who wants a solid security solution.

Great app and customer service. Just wish Shopify would give them authorization to block spammers are the abandoned cart level.

One star. I engaged with two support agents, Lina and later Florence. Lina stopped responding for extended periods, resulting in a chat that lasted nearly an hour solely because of prolonged response times. The issue itself was not complex, but the lack of timely communication made it impossible to proceed. By the time Florence intervened, I was already preparing to exit due to the delays. Lina made several statements that were incorrect, contradictory, and misleading. She stated that the bots “won’t hurt anything,” despite the fact that they were actively affecting my analytics and abandoned checkout data. She also stated that “blocking is not foolproof” and the app may or may not work because bots can change their IP addresses. This directly undermines the fundamental purpose of a security and bot-prevention solution. Her claim that the free plan is primarily for “exploring” features rather than actually using them contradicts the way the app is marketed and creates a misleading expectation for new users. Florence later reiterated the same limitations and added that DNS-level blocking, a critical security function, is still “in testing” and not available. This indicates that essential protection mechanisms are incomplete or not fully operational, regardless of whether a merchant is on a free or paid plan. For a security-focused app, this represents a significant reliability concern. After uninstalling the app, I immediately received back-to-back emails from Florence containing shifting explanations. Additionally, within thirty minutes of the initial installation, I was already receiving promotional emails from Blockify. The frequency, timing, and volume of these emails felt excessive and spam-like. As a small business owner, this experience was profoundly disappointing. Security tools must be dependable, transparent, and functional upon installation. Hearing directly from support that the app is “not foolproof” and may or may not work—even on paid tiers—raises serious concerns about reliability, consistency, and product readiness. Anything less than stable, predictable performance becomes a costly waste of time and resources. I strongly encourage prospective users to review the one-star feedback as well as comments from long-term users who have relied on this app for over a year. The recurring themes in those reviews reflect the same support, performance, and reliability issues I encountered.

After uninstalling, they will make sure you get a lot of visits from your unwanted location, and many abandoned check out in daily basis.

This is a vital app for any Shopify store. There are a lot of bad actors out there. This app keeps them out. The customer service is top notch, as well. I highly recommend Blockify.

Support staff is fantastic. They are so knowledgeable and helpful! They are also very fast as replying!

Great, fast service. App does what it says, and is easy to operate, support CSR's are happy to help if setup is confusing. As an aside, this app will not prevent the visitors from showing up in your shopify admin analytics, but, it does prevent them from accessing the site - so, it will block their visits with a loading page, or unavailable page. That is good enough for me, and the app works great thus far! Thank you Blockify!

The app is extremely intuitive, but if you're like me and need a little help getting started, their support team is beyond helpful. I had the pleasure of working with Samuel this morning and not only did they answer all of my questions, they sent me screenshots on how to do exactly what I was asking. They also showed me other helpful ways to secure our checkout after sharing our use case. 10/10 experience, thank you Samuel and Blockify Fraud Filter!!