So far so good! They have helped me and helped set things up also very responsive to chats. I'm happy so far.

The setup process was easy. It tells you what to do, you follow a few easy steps and that's it. Then we requested a review of our setting via chat and the representative was kind and eager to help us out. She tested a few IPs to access our website and checked the proper functioning of this app on the website - Highly recommend

Enola was really nice and helpful. She was quick to answer all my questions thoroughly and helped me set up the app! :)

We installed Blockify to stop abnormal traffic coming from abroad, and it worked perfectly. The interface is user-friendly, blocking rules are easy to set (by country, suspicious behavior, etc.), and the blocking message looks clean on the homepage. Their support team is fast and professional. They clearly explained that the app blocks access at the homepage level, even though Shopify Analytics might still count the sessions. Overall, it’s a solid tool to filter bots, VPN users, and irrelevant visitors. Highly recommended!

The app is extremely helpful and offers lots of functionalities, also received amazing support from the team, super fast and proactive to help with our inquiries.

I got this app specifically for our increasing bot traffic. The reviews looked amazing so I installed it. On the 5th day I still got bot traffic and started cross-referencing bot orders vs activity log on this app and they didn't even show up. What happened next completely stunned me. Their support team actually ADMITTED IT DIDN'T WORK!!! Here's the message from them: "Hi there, This is Joyce from the Blockify support team.. Thanks again for your patience while we looked into the orders you mentioned. After checking with our technical team, we found that the app still receives and processes most visitor data as usual. However, in rare cases, it’s possible that: The buyer went directly to the checkout page, bypassing the storefront, which prevents our app from capturing the initial IP and browsing session. The buyer was using tools (like VPNs, proxies, or privacy-focused browsers) that changed their IP address during the journey — for example, from landing on the store to completing the checkout. This can result in the session being incomplete or invisible in the Visitor Analytics. We totally understand how frustrating this may be, especially when you’re relying on this data to block unwanted orders. Our product team is now aware of the concern and is reviewing how we can make the tracking more transparent. Thank you again for your feedback — it really helps us improve the app. If there’s anything else I can assist with, I’m here for you. Warm regards, Joyce Blockify Support Team" Deleted it immediately!

Great support, and app is doing what I need it to do so far. I'm only on the free version, but plan to subscribe in the near future. Thanks for the fast support!

Blockify's support team were just about the best I have worked with. I had come under a bot attack and content theft. Tracey stepped me through the set up and specific next steps related to the locations in question

Excellent app. Does what it says. Very effective and easy to use and their customer support is impeccable. Louis, Zoe, Lina, Vincent and all the other agents are very, very helpful, polite, knowleadgable and effective. Thank you very much for your excellent app and for your exemplary customer support!!!

We’ve been using this plugin for quite a while, and it really solved the issues we were facing. The blocking rules are easy to set up and customer service is excellent.