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Signifyd

Develop by Shopify
Free plan available

Guaranteed Protection Against Fraud and Non-fraud Chargebacks

Automate fulfillment
Revenue growth
Chargeback protection
Real-time decisions
Insights reporting

About Signifyd

Launched Jun 20, 2013

Categories

Built by Shopify

Address

5201 Eden Ave, Ste 300, Edina, MN, 55436, US

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Zotasell: AI Upsell‑Cross Sell logo
(35 Reviews)
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Introduction Video

Description

Maximize Conversions and Reduce Returns with Guaranteed Protection

Signifyd provides AI-powered decisioning and financial guarantees to protect your entire customer journey, from checkout through returns. Guaranteed Fraud Protection offers instant decisions at checkout, backed by a financial guarantee against fraud chargebacks on all approved orders. This shifts liability away from the merchant, letting you grow fearlessly. Intelligent Returns Protection stops return fraud and abuse while ensuring fast, friction-free returns for your best customers.

Signifyd provides AI-powered decisioning and financial guarantees to protect your entire customer journey, from checkout through returns. Guaranteed Fraud Protection offers instant decisions at checkout, backed by a financial guarantee against fraud chargebacks on all approved orders. This shifts liability away from the merchant, letting you grow fearlessly. Intelligent Returns Protection stops return fraud and abuse while ensuring fast, friction-free returns for your best customers. more
  • Financial Guarantee: Full protection against fraud and non-fraud chargebacks.
  • Real-Time Decisioning: Instant approval or decline at checkout, zero risk.
  • Intelligent Returns: Automatically approve legitimate returns for fast refunds.
  • Stop Returns Abuse: Identify and prevent serial abusers and policy violations.
  • Growth Engine: Approve more good orders and safely automate fulfillment.

Pros

  • Guaranteed protection against both fraud and non-fraud chargebacks
  • Instant decisions on orders at checkout, which can enhance customer service
  • Shifts liability for chargeback losses away from the merchant, reducing risk
  • Helps approve more legitimate orders, potentially boosting revenue
  • Provides insights reporting to identify fraud trends and patterns before they occur
  • Automates fulfillment, potentially improving customer experience

Cons

  • Reimbursement via credit towards the next invoice may not be beneficial for all users
  • Customer support could be slow or unresponsive, as highlighted by the user review
  • Users may feel tied to the service due to the reimbursement model
  • May not be necessary for businesses with easy-to-identify scams, particularly with repeat customers

Top Helpful Reviews

KORRES

Dec 01, 2025  on Shopify

Working with Signifyd has been an absolute dream. Their team is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease on their end. What used to feel like a taxing, stressful process has become simple and manageable thanks to their support. Their communication is clear, fast, and genuinely enjoyable, which is rare in this space. I actually look forward to conversations with their team because I know things will get resolved quickly and thoughtfully. Signifyd has been one of the smoothest vendor relationships we’ve ever had.

Turtle Beach USA

Nov 20, 2025  on Shopify

We’ve been using Signifyd for years, and it’s been a fantastic partner for our business. The platform has been incredibly effective helping us manage fraud. Their team is knowledgeable, responsive, and genuinely invested in helping us succeed. Having that kind of support and reliability makes a huge difference. Highly recommend it.

LUXOME

Nov 18, 2025  on Shopify

Partnering with Signifyd has given us incredible peace of mind and allowed us to focus on what matters most... growing our business. We realized how much time it was taking us trying to monitor and prevent fraud, and when we found out about Signifyd it was a no-brainer. Setup was pretty thorough and after that it's quite seamless. Now we don't have to stress when we get a huge order or something looks fishy, because we know Signifyd has our back with a full guarantee. We really like the fact that they put their own money at risk if they don't perform, which means that they truly stand behind their service. We would definitely recommend Signifyd to other DTC brands that just want to focus on growth without the frustrations of fraud and chargebacks.

Life Is Good

Nov 05, 2025  on Shopify

Signifyd has been an excellent partner for our business. Since implementing their solution, we’ve seen a 5% increase in approved transactions, resulting in a significant revenue lift. Their comprehensive chargeback management has completely removed that burden from our small team, allowing us to focus on other priorities. The onboarding and integration process was seamless, thanks to their knowledgeable and responsive team. Overall, Signifyd has proven to be a valuable and trusted partner.

Rainbow Shops

Oct 21, 2025  on Shopify

We’ve been using Signifyd for about four years, and it’s been a game-changer. The platform provides reliable, intelligent fraud protection, and their support team is always quick and helpful. Since using Signifyd, we’ve seen higher approval rates and fewer chargebacks. Highly recommend it to any Shopify merchant!

RB Sellars

Jun 09, 2025  on Shopify

Signifyd has improved our ability to manage risk by providing fraud protection and chargeback prevention, giving the business greater confidence in every transaction. For our customer service team, the automation of order verification has streamlined workflows, reduced manual effort, and allowed us to focus on delivering faster, higher-quality support. The Signifyd team are also very responsive.

HANRO

Apr 23, 2025  on Shopify

Great tool to steer clear of the bad actors. Excellent support team. They truly are a partner in your business!

HIDDEN CULT®

Apr 07, 2025  on Shopify

Signifyd will quickly burn the multi-million dollar business you’ve built. They promised protection from fraud and increased acceptance of orders, instead, they took a LARGE CHUNK of our money, blocked THOUSANDS of legitimate orders from loyal customers, and completely wrecked our reputation. No warning, no explanation. Just cancellations and total chaos. We were left to fix everything manually and apologize for their mistakes. They charge a fortune, cancel real orders, and disappear. We lost sales, customer trust, and years of work. Skip the headache. Accept chargebacks yourself, it's cheaper, and without the total nightmare. Do yourself and your business a favour - avoid these scammers at all costs.

Mainland Skate & Surf

Mar 14, 2025  on Shopify

I would recommend Signifyd, they've been doing a great job of monitoring and advising on our customer's credit card purchases. It's really nice to find an app that has is concerned about customer service! They're very responsive and go the extra mile to help when a problem arises.

Shoe Palace

Feb 04, 2025  on Shopify

We love Signifyd. We operate in a high-fraud industry, and they are awesome to work with. We have stellar approval rates, and I believe they have the best fraud detection. They work closely with us, and we don't have to endlessly tinker with rules. They pretty much handle everything.

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