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Customer reviews: Blockify Fraud Filter, Blocker

Develop by Blockify

Blockify is a Shopify app designed to simplify store customization with drag-and-drop blocks. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (581)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly praise "Blockify Fraud Filter, Blocker" for its effectiveness in preventing unwanted traffic and fraudulent activities on their online stores. Users find the app feature-rich and straightforward, with a strong emphasis on exceptional customer service. Blockify is recognized for its ease of setup and comprehensive support, making it a reliable tool for managing store security.

Key Strengths

  • Exceptional customer support praised for being patient, responsive, and knowledgeable
  • Effective at blocking unwanted traffic and fraudulent activities
  • Easy to set up and use, offering a user-friendly interface
  • Granular blocking features, allowing precise control over access
  • Automates tasks such as order cancellation for fake orders
  • Provides insightful analytics for managing site security

Common Concerns

  • Some merchants experience initial challenges with blocking specific IPs or countries
  • A few reports of legitimate customers being mistakenly blocked
  • The rare issue of perceived ineffectiveness on lower-tier plans
  • Occasional technical glitches that require troubleshooting

Final Thoughts

"Blockify Fraud Filter, Blocker" is widely acknowledged as a valuable asset for online retailers looking to safeguard their sites from fraud and unwanted traffic. Its array of features paired with outstanding customer support enhances store security effectively. Despite minor concerns, the app's overall reception is positive, making it a recommended choice for store owners seeking comprehensive protection measures.

My Comfy Nest

May 06, 2025  on Shopify

I am new with this app but it looks like it is useful. They have very good customer service, by the way!

AfterDark Supplements

May 02, 2025  on Shopify

I have only had Blockify for a little bit, but have been very pleased with it. It has lived up to every thing they claimed it to be. I pay for the monthly subscription and it's well worth it. Great customer service too!! I highly recommend!

David Hicken Music

Apr 25, 2025  on Shopify

The app is excellent and does all that I need it to do, but the customer service is even better. They respond very quickly, and are super helpful in making sure that everything is set up correctly. Hightly recommended!

Cherryfurnie LLC

Apr 21, 2025  on Shopify

fast response and deep understanding from Cam, I recommend Blockify cuz it helped me a lot to understand my sessions progress, and to avoid risk.

Sweet Tempting Creations LLC

Apr 19, 2025  on Shopify

I enjoy using this app! It has helped me block unwanted countries from viewing my website! Customer service is very helpful too!

Patricia Healey Copper

Apr 19, 2025  on Shopify

I'm not really sure about the app at this point. I just know that my chat with NIEL was great. He had so much patience with me because this is definitely not my forte and he stayed with me through it all. We'll see how the app works for my needs, I just know it was a pleasant experience, figuring out how to install the app. I'll live with it for a while and see what I can learn as I go along. Thank you NIEL!

Studio by TCS

Apr 17, 2025  on Shopify

This app has been great overall—it saved me money when I made the switch, and its features are exactly what I needed. When I first contacted support, Ben was super helpful and responsive. I even left a positive review to reflect that. However, when I returned for further help, the experience was disappointing. Despite my earlier feedback, I was kept waiting for ages while being asked to make changes I couldn’t implement myself. The excuse given was that Ben was dealing with other customers, but it felt like I’d been deprioritised after already leaving a good review. Eventually, he did sort it out, but only after a frustrating amount of back-and-forth. All in all, the app itself is excellent—but the support experience left a bit to be desired the second time around.

Seeds of Wonder

Apr 15, 2025  on Shopify

I installed Blockify after noticing a significant increase in traffic from suspect locations. As someone who's had a few bad experiences with new apps, I was nervous, but Blockify turned out to be straightforward and easy to set up. It took no time at all, and there were no nasty side effects to my store! What I love most is the ability to block specific locations and IP addresses (on the paid plan). These features have been crucial for managing unwanted traffic. Plus, being able to view detailed visitor analytics helps me keep a close eye on everything. I also really like the content protection, which makes it harder for scammers to scrape your images and copy! I'm also impressed with Blockify's customer service. When I needed help, their chatbot quickly connected me with a real person. Cam from their support team was fantastic. He took the time to understand my concerns, explained everything clearly (without any tech jargon!), and gave me peace of mind about how I had things set up. As a small business owner juggling many responsibilities, having expert support just a message away is invaluable. Overall, I’m impressed so far with Blockify - the extra support to manage my website’s traffic and security is great, and knowing there’s great customer service available if I do run into any issues is reassuring!

Bones and Rattles Boutique

Apr 09, 2025  on Shopify

Louis was very helpful and helped me take care if my issues quickly. Thank you, Louis! All the best, Monica

SBX Performance

Apr 08, 2025  on Shopify

helped me a lot and was nice and responded quickly! thank you its a great app and needed I had so many bots before this

RN BAGS

Apr 08, 2025  on Shopify

For now, I'm happy with the app, everything seems to be working smoothly. If things continue this way, I’ll definitely consider upgrading to premium in the next few days. The chat support has also been excellent, they answered all my questions and resolved my issues quickly.

DIANNE V

Apr 04, 2025  on Shopify

Very responsive customer service via chat. Responded immediately and resolved concern within minutes. Really appreciate the visitor dashboard info.

HIOOZ

Apr 03, 2025  on Shopify

very good service, and the cutomer service is fast. A staff named Anna is very friendly and answer my question fastly, correctly and professionlly. summary: good app, good staff and satifying service.

Maude Kids Decor

Apr 02, 2025  on Shopify

Just installed this App, and had a few set up questions. The Customer Support Chat team (Tracy) was very helpful in answering my questions and ensuring everything was working properly.

THE GRAY CRAB

Apr 02, 2025  on Shopify

⭐⭐⭐⭐⭐ Amazing Support from Tracy! Tracy went above and beyond in providing exceptional tech support! She not only relieved my concerns but also tackled our biggest fraud-related challenges in just a few minutes. Her expertise, patience, and problem-solving skills made a huge difference for our store. Big shoutout to Tracy for her outstanding service—she’s truly a lifesaver! Would definitely recommend working with her!

AWKN® Recovery Support Pro-Blend

Mar 31, 2025  on Shopify

Works great, very fast reliable customer support team. Collaborative and straight to the point. Highly recommend.

The Sofa Shop

Mar 31, 2025  on Shopify

This app is excellent for blocking spam IPs and restricting access by country. The support team is highly responsive and helpful.

Hona

Mar 29, 2025  on Shopify

Just downloaded the app and had a few questions to get set up. Ben was great and walked me through the process. He even let me know which plan would be best for my needs.

InventifDesigns

Mar 29, 2025  on Shopify

Blocks everything it says it will and their customer service is fast and knowledgeable! I highly recommend!

Hopono

Mar 27, 2025  on Shopify

A really easy-to-use app that lets you directly view the IP address of problematic clients and block them. The technical support is also very friendly.

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