So far so good! They have helped me and helped set things up also very responsive to chats. I'm happy so far.

The setup process was easy. It tells you what to do, you follow a few easy steps and that's it. Then we requested a review of our setting via chat and the representative was kind and eager to help us out. She tested a few IPs to access our website and checked the proper functioning of this app on the website - Highly recommend

Enola was really nice and helpful. She was quick to answer all my questions thoroughly and helped me set up the app! :)

We installed Blockify to stop abnormal traffic coming from abroad, and it worked perfectly. The interface is user-friendly, blocking rules are easy to set (by country, suspicious behavior, etc.), and the blocking message looks clean on the homepage. Their support team is fast and professional. They clearly explained that the app blocks access at the homepage level, even though Shopify Analytics might still count the sessions. Overall, it’s a solid tool to filter bots, VPN users, and irrelevant visitors. Highly recommended!

The app is extremely helpful and offers lots of functionalities, also received amazing support from the team, super fast and proactive to help with our inquiries.

I got this app specifically for our increasing bot traffic. The reviews looked amazing so I installed it. On the 5th day I still got bot traffic and started cross-referencing bot orders vs activity log on this app and they didn't even show up. What happened next completely stunned me. Their support team actually ADMITTED IT DIDN'T WORK!!! Here's the message from them: "Hi there, This is Joyce from the Blockify support team.. Thanks again for your patience while we looked into the orders you mentioned. After checking with our technical team, we found that the app still receives and processes most visitor data as usual. However, in rare cases, it’s possible that: The buyer went directly to the checkout page, bypassing the storefront, which prevents our app from capturing the initial IP and browsing session. The buyer was using tools (like VPNs, proxies, or privacy-focused browsers) that changed their IP address during the journey — for example, from landing on the store to completing the checkout. This can result in the session being incomplete or invisible in the Visitor Analytics. We totally understand how frustrating this may be, especially when you’re relying on this data to block unwanted orders. Our product team is now aware of the concern and is reviewing how we can make the tracking more transparent. Thank you again for your feedback — it really helps us improve the app. If there’s anything else I can assist with, I’m here for you. Warm regards, Joyce Blockify Support Team" Deleted it immediately!

Great support, and app is doing what I need it to do so far. I'm only on the free version, but plan to subscribe in the near future. Thanks for the fast support!

Blockify's support team were just about the best I have worked with. I had come under a bot attack and content theft. Tracey stepped me through the set up and specific next steps related to the locations in question

Excellent app. Does what it says. Very effective and easy to use and their customer support is impeccable. Louis, Zoe, Lina, Vincent and all the other agents are very, very helpful, polite, knowleadgable and effective. Thank you very much for your excellent app and for your exemplary customer support!!!

We’ve been using this plugin for quite a while, and it really solved the issues we were facing. The blocking rules are easy to set up and customer service is excellent.

Great user experience. Simple to use and customer service helped me get to the bottom of my concern within 5mins! Will continue to use to protect my website.

I was dealing with a wave of fraudulent orders and I had no idea if they were bots, real customers, or something else, I was completely lost. I installed this app and got immediate support. They quickly explained what was going on, and thanks to their guidance, I started protecting my store in less than 30 minutes. The app is excellent, and if you’re someone facing a similar problem, this is without a doubt the best solution out there. Not only that, the price is amazing for what it offers. I highly recommend it.

This is my first time using this app, and it was simple and very helpful for achieving what I was looking for. Louis was very helpful in directing me on where to set up the options.

Amazing Support from Tracy at Blockify! I recently installed Blockify after a huge wave of fraudulent activity on my store. Tracy was incredibly helpful — I just wanted to make sure I had everything set up correctly, and she walked me through it with patience and care. Her support gave me peace of mind during a really stressful time. Highly recommend both the app and their support team!

Just downloaded app was facing spam orders issue and reach to there support for resolution and they guide me completely step wise and made things easier for me

The support team was incredibly helpful and responsive. They resolved the issue across all my stores efficiently and with clear guidance. The app works well now, and I’m satisfied with the performance. Great experience overall!

The app have a lot of features to protect your website, very good insights and analytics. Great customer service with online chat quick response. The one feature that they dont have is to block bots from creating abandoned carts, and as I understand it's a shopify issue that preventing 3rd parties app from interfering with the checkout page!

Installed the app just now, so I can't tell yet if it will block the fraudulent orders, but the support helping set it up was great - quick and professional.

Blockify has been a game-changer for our business. Since installing it, we've seen a massive drop in fraudulent orders and suspicious activity. The app is incredibly easy to set up and gives us full control over which customers or IP addresses to block based on custom rules. It also helps reduce chargebacks, saving us both time and money.

Our store gets so much bot traffic from Ashburn, VA, not to mention the international bots that we know aren't real shoppers (we have a USA only delivery radius, no international sales.) This tool seems to catch a lot of that traffic and block it. Hopefully this will improve our analytics about our true customer browsing sessions, in addition to hindering the copycat site stealers that have scraped our digital assets in the past.