They were quick to reply if I had any trouble and helped so much! The app is super easy to set and it's very efficient!

Had issues of incoming overseas bots. Jumped on chat to get help on how to block them and Zoe sorted it out within 20 minutes... On a Sunday. Great customer service!

Awesome app and fantastic support! It blocks unwanted visitors perfectly, and the team was super helpful and quick to explain everything. Highly recommend!

The support from Blockify has been stellar. This team has gone above and beyond in helping me deal with the bots that are constantly causing problems. I am not very techy and had concerns about the changes needed to keep my website safe and secure. Louis walked me thru the entire process w patience and efficiency. Lots of options with this app so you can customize based on the needs of your shoppe and try out many different ways to provide yourself w the protection you need. We had to make a few changes and tweak some things as we went bc the road to blocking bots isn't always clear but he had answers and solutions for me along the way as we problem solved. Honestly, I am very impressed with the team. Quick response time and they aren't in a hurry to end the chat. They take their time and help to problem solve the never ending saga of bots creating abandoned checkouts. I highly recommend this app. (it is amazing to me that Shopify themselves can't help us sort this out!) Thanks for everything! Lisa

The support team was very nice and helpful. They helped me look for a solution that was not only perfect for my situation (blocking spam orders from bots), but also was free. I am happy and will continue using the app, provided that everything works as promised. Thank you Tracy!

They advertise saying they can block checkout bots, I get thousands of abandoned checkout bots a day with some placing successful orders, and even after using this app it still continues and support doesn't know why. I do not recommend it if you are having this issue.

Super fast and easy setup. Customer service is quick and responsive and I can see it already catching bad players. Recommend!

Very high quality app, with lots of tools available for a reasonable price. The customer service team is also incredibly helpful and always helps with any issues we encounter

Customer service was very good. I needed help with settings Louis was very helpful. I'll have to follow up to see how the app performs.

This app works really well and the service is responsive and helpful. Definitely recommend it to anyone looking for a reliable solution.

Demi is the greatest! She literally saved our site from multiple bots from several IP addresses very quickly. Thanks again Demi!

Tracy was incredibly helpful and efficient! I reached out to support with a request to block access from a specific country that I don’t serve, and she handled it immediately. The response was not only fast but also effective. Excellent customer support quick, reliable, and professional!

App integrated perfectly with Shopify. Just had I test run done by Esther from the Blockify customer care and the app function 100%. Thanks Esther.

Costumer service is amazing! Louis was super helpful and he stayed in the chat with me until the problem I was having, which I think I cause it by over implementing rules, was fixed.

Neil was a tremendous help! I had a fraudulent transaction from Australia and he helped me by applying a protection checkout rule. He was also very friendly and courteous of my situation at hand.

Louis was very helpful and provided a lot of ways of creating rules to block crawler and robot traffics while keep my team members in the white list. I strongly recommend this app, and you can talk to customer service if you have specific needs

Esther from customer support was very helpful in offering a solution for my problem regarding an IP address blocking. It was resolved very quickly! Thank you.

I installed Blockify to manage bot traffic, but it ended up doing more harm than good. It mistakenly treated legitimate search engine crawlers (like Googlebot) as threats and blocked them. As a result, the blocking screen was indexed instead of my actual product and collection pages, which led to a major drop in my search visibility. According to Shopify Support: "Blockify is treating legitimate search engine crawlers as threats and showing them the blocking screen, which then gets indexed instead of your actual product pages and collections." "This explains why disabling the app a week ago didn't help – the damage was already done to your search rankings, and recovery takes time even after fixing the root cause." This issue has had a serious impact on my store’s organic traffic and overall SEO health. Even after uninstalling the app, recovery is slow and ongoing. I do not recommend this app unless you're fully aware of the risks and have a way to control how it handles search engine bots.

Enola and Lina were so helpful, assisted me with what I need which is Blocking Bots. Nice app you have! Thanks team!

So far so good. App has been running and we were able to stop the bot attack we were under. We recently needed held and Vincent popped into the live chat almost immediately on a Sunday evening and helped out. Quick, efficient and professional.