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Customer reviews: Blockify Fraud Filter, Blocker

Develop by Blockify

Blockify is a Shopify app designed to simplify store customization with drag-and-drop blocks. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (590)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly praise "Blockify Fraud Filter, Blocker" for its effectiveness in preventing unwanted traffic and fraudulent activities on their online stores. Users find the app feature-rich and straightforward, with a strong emphasis on exceptional customer service. Blockify is recognized for its ease of setup and comprehensive support, making it a reliable tool for managing store security.

Key Strengths

  • Exceptional customer support praised for being patient, responsive, and knowledgeable
  • Effective at blocking unwanted traffic and fraudulent activities
  • Easy to set up and use, offering a user-friendly interface
  • Granular blocking features, allowing precise control over access
  • Automates tasks such as order cancellation for fake orders
  • Provides insightful analytics for managing site security

Common Concerns

  • Some merchants experience initial challenges with blocking specific IPs or countries
  • A few reports of legitimate customers being mistakenly blocked
  • The rare issue of perceived ineffectiveness on lower-tier plans
  • Occasional technical glitches that require troubleshooting

Final Thoughts

"Blockify Fraud Filter, Blocker" is widely acknowledged as a valuable asset for online retailers looking to safeguard their sites from fraud and unwanted traffic. Its array of features paired with outstanding customer support enhances store security effectively. Despite minor concerns, the app's overall reception is positive, making it a recommended choice for store owners seeking comprehensive protection measures.

Matches Seeds

Jul 08, 2025  on Shopify

So far so good! They have helped me and helped set things up also very responsive to chats. I'm happy so far.

amofit S

Jul 03, 2025  on Shopify

The setup process was easy. It tells you what to do, you follow a few easy steps and that's it. Then we requested a review of our setting via chat and the representative was kind and eager to help us out. She tested a few IPs to access our website and checked the proper functioning of this app on the website - Highly recommend

Grey and Sanders

Jul 03, 2025  on Shopify

Enola was really nice and helpful. She was quick to answer all my questions thoroughly and helped me set up the app! :)

Manore Store

Jul 02, 2025  on Shopify

We installed Blockify to stop abnormal traffic coming from abroad, and it worked perfectly. The interface is user-friendly, blocking rules are easy to set (by country, suspicious behavior, etc.), and the blocking message looks clean on the homepage. Their support team is fast and professional. They clearly explained that the app blocks access at the homepage level, even though Shopify Analytics might still count the sessions. Overall, it’s a solid tool to filter bots, VPN users, and irrelevant visitors. Highly recommended!

PokePopSpot

Jul 01, 2025  on Shopify

The app is extremely helpful and offers lots of functionalities, also received amazing support from the team, super fast and proactive to help with our inquiries.

CherryTree Inc

Jul 01, 2025  on Shopify

I got this app specifically for our increasing bot traffic. The reviews looked amazing so I installed it. On the 5th day I still got bot traffic and started cross-referencing bot orders vs activity log on this app and they didn't even show up. What happened next completely stunned me. Their support team actually ADMITTED IT DIDN'T WORK!!! Here's the message from them: "Hi there, This is Joyce from the Blockify support team.. Thanks again for your patience while we looked into the orders you mentioned. After checking with our technical team, we found that the app still receives and processes most visitor data as usual. However, in rare cases, it’s possible that: The buyer went directly to the checkout page, bypassing the storefront, which prevents our app from capturing the initial IP and browsing session. The buyer was using tools (like VPNs, proxies, or privacy-focused browsers) that changed their IP address during the journey — for example, from landing on the store to completing the checkout. This can result in the session being incomplete or invisible in the Visitor Analytics. We totally understand how frustrating this may be, especially when you’re relying on this data to block unwanted orders. Our product team is now aware of the concern and is reviewing how we can make the tracking more transparent. Thank you again for your feedback — it really helps us improve the app. If there’s anything else I can assist with, I’m here for you. Warm regards, Joyce Blockify Support Team" Deleted it immediately!

RS Drums

Jun 30, 2025  on Shopify

Great support, and app is doing what I need it to do so far. I'm only on the free version, but plan to subscribe in the near future. Thanks for the fast support!

The Next Stitch

Jun 26, 2025  on Shopify

Blockify's support team were just about the best I have worked with. I had come under a bot attack and content theft. Tracey stepped me through the set up and specific next steps related to the locations in question

COLORADDICTED.COM

Jun 25, 2025  on Shopify

Excellent app. Does what it says. Very effective and easy to use and their customer support is impeccable. Louis, Zoe, Lina, Vincent and all the other agents are very, very helpful, polite, knowleadgable and effective. Thank you very much for your excellent app and for your exemplary customer support!!!

Cobetter

Jun 23, 2025  on Shopify

We’ve been using this plugin for quite a while, and it really solved the issues we were facing. The blocking rules are easy to set up and customer service is excellent.

Inspired by ZARA

Jun 22, 2025  on Shopify

Great user experience. Simple to use and customer service helped me get to the bottom of my concern within 5mins! Will continue to use to protect my website.

Splift

Jun 20, 2025  on Shopify

I was dealing with a wave of fraudulent orders and I had no idea if they were bots, real customers, or something else, I was completely lost. I installed this app and got immediate support. They quickly explained what was going on, and thanks to their guidance, I started protecting my store in less than 30 minutes. The app is excellent, and if you’re someone facing a similar problem, this is without a doubt the best solution out there. Not only that, the price is amazing for what it offers. I highly recommend it.

HIDDENSPACE

Jun 20, 2025  on Shopify

This is my first time using this app, and it was simple and very helpful for achieving what I was looking for. Louis was very helpful in directing me on where to set up the options.

Jo's Pet Deals

Jun 20, 2025  on Shopify

Amazing Support from Tracy at Blockify! I recently installed Blockify after a huge wave of fraudulent activity on my store. Tracy was incredibly helpful — I just wanted to make sure I had everything set up correctly, and she walked me through it with patience and care. Her support gave me peace of mind during a really stressful time. Highly recommend both the app and their support team!

Amir Adnan

Jun 20, 2025  on Shopify

Just downloaded app was facing spam orders issue and reach to there support for resolution and they guide me completely step wise and made things easier for me

FuzzyCrochet

Jun 19, 2025  on Shopify

The support team was incredibly helpful and responsive. They resolved the issue across all my stores efficiently and with clear guidance. The app works well now, and I’m satisfied with the performance. Great experience overall!

Just In Trend

Jun 19, 2025  on Shopify

The app have a lot of features to protect your website, very good insights and analytics. Great customer service with online chat quick response. The one feature that they dont have is to block bots from creating abandoned carts, and as I understand it's a shopify issue that preventing 3rd parties app from interfering with the checkout page!

Joyful Couple

Jun 19, 2025  on Shopify

Installed the app just now, so I can't tell yet if it will block the fraudulent orders, but the support helping set it up was great - quick and professional.

aaapresets

Jun 19, 2025  on Shopify

Blockify has been a game-changer for our business. Since installing it, we've seen a massive drop in fraudulent orders and suspicious activity. The app is incredibly easy to set up and gives us full control over which customers or IP addresses to block based on custom rules. It also helps reduce chargebacks, saving us both time and money.

Viridian Bay

Jun 17, 2025  on Shopify

Our store gets so much bot traffic from Ashburn, VA, not to mention the international bots that we know aren't real shoppers (we have a USA only delivery radius, no international sales.) This tool seems to catch a lot of that traffic and block it. Hopefully this will improve our analytics about our true customer browsing sessions, in addition to hindering the copycat site stealers that have scraped our digital assets in the past.

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