This is a strange experience. I had to reinstall the Blockify Fraud Filter application after receiving 100s of bots from Clifton, NJ and Santa Barbara, CA. All of which have MISSING FILE in the State and City field so you can't see where they originated unless you have other detection methods. They started coming a few days after I uninstalled the application which was a horrible lesson for me to learn. My hope is that the app will help get rid of these bots.

I had some trouble setting up the app so I went to the help center. Even though it was Saturday, Louis was on the CHAT immediately. We was able to help me finish the setup quickly and thoroughly. Now to wait to see if is solves my BOT attack problem.

Every time I’ve reached out for help, they’ve been there right away to assist. Today, during a panic attack when access was being denied for my customers, I explained the situation to them, and they immediately provided the solution by guiding me on which setting to change. As soon as I made the adjustment, everything started working perfectly. When I initially set things up, they handled it for me. I’ve been thoroughly impressed with the service and support from this app!

Highly recommended, Blockify does everything it says and more, gain a lot of value even from their free plan, the customer support team is very responsive via chat if you need anything or have questions along the way. I could not be more satisfied. Thank you!

Perfect for preventing scammers from accessing your website. We were looking for IP Address Blocking and VPN Blocking and we found exactly what we needed. Amazing, Quick, and Professional Support also!

excelente app de tantas que busque me encontré con su app estoy feliz de estar aquí ya que tiene la protección que necesito para mi tienda y la atención es excelente felicidades muy recomendada.

I’ve used this app and it’s by far the best and most affordable option compared to others. It works flawlessly and is perfect for any dropshipping or branded website.

Didn't work when I did it myself, but when I contacted the support it was fast and easy. Very good support.

I recently noticed an excessive amount of traffic on my site from Germany so I installed the Blockify app. It took minutes to add the free version to my store. As I was going through the installation process I had a question and wanted to verify I had done everything correctly. I was able to chat with a representative (Ben) and he helped me out within 2 minutes and tested my blocks. Great customer service and peace of mind for me.

I am on the Blockify free app and so far it's been great. I had an issue with bots spamming my Shopify store with visitors every hour at over 1000 per hour. Tracy from the help centre set up a rule for me in minutes to block Germany, fantastic service! NZ user

I cannot stress enough how abysmal the "help" for this app has been. I tried it once, it didn't block my bot traffic, I reached out for help and was just gaslit. I uninstalled and left a review. Blockify reached out to ask for another chance and, I tried again. Once again, after following their instructions, the app didn't work correctly. It's either blocking real potential customers/non-bot traffic with low risk scores or allowing almost everyone. When I tried "help" again, telling them I had over 23 visitors to my website from Hong Kong, but, didn't see the visitors on Blockify logs, I was told to block all of Hong Kong. What? No. The next suggestion was to upgrade to the Enterprise plan and block the Ips of fraudeulent orders. What? Again, no. Fraudulent orders is not the problem. Not getting solutions for the actual problems, however, is my main problem with this app, rendering it completely useless to me. And, now, days of wasted time.

A great app, make sure you install this before you scale traffic - there are many bad players out there that Blockify can detect and block as needed.

amazing app, their support team is on top of it and will help out literally immediately. Highly recommend!

Fantastic support! I didn't have to wait long and Ben was very helpful. Fighting bots is unnerving and having someone to help you is SO important. Thanks Blockify Team!

AMAZING chat service. They will handle things for you but also helped educate me on what was going on. If it's in your budget, you need.

Customer service (tracy) was able to quickly and efficiently resolve the issue I was experiencing, although we are both unsure as to how it was caused. It would be helpful if the app had some form of display or option for "recently changed" rules to ensure that they are functioning correctly and no unauthorized changes have been made to existing rules.

Very happy with the app. We were able to block orders from VPN connections which were causing significant issues for us.

Our store was being harassed by a customer (we hadn't taken any of their money btw) who had been spamming orders, rude emails, & private calls for 2 weeks after we canceled their first order. We reached out to shopify and they recommended this app. Finally decided to do it after seeing the behavior wasn't going to stop. The ip blocker is intuitive to use and when I needed a review just to make sure I was doing it correctly Niel was very quick, efficient, polite, and patient in explaining how things worked and helping resolve the issue. We will be looking to use the app more once we go global (especially for blocking bots) but this small show of the app is promising and will help provide some relief for our small business.

Enola was super helpful and kind while walking me through the Blockify app. I'm very grateful for the support. It made a big difference and gave me peace of mind to learn how to use this app for my shop.

This app is a fraud. I don't know who's leaving all the 5 star reviews. I tried this app to find out who was rushing my website at 5am once or more a week, skewing my Shopify analytics. I installed Blockify, turned on the VPN blocker and found out it was all traffic via HostRoyale Technologies, which is in India. I turned on country blocker as well. Nothing was stopping that traffic. I contacted support and was told "they might be using VPN, block their ISPs". But, that would be AFTER they had already accessed my site. So.... the VPN blocker doesn't work? I tried customer support again a few days later and just got the run around, trying to tell me that VPN blocker wasn't on before when the previous person confirmed it was. Bottom line - this app did absolutely nothing for me and customer service was useless.