Thanks to Blockify for helping to protect stores where Shopify frankly fails. We were getting millions of site visitor's a day, who sadly weren't real customers! The app and support of the team has stopped this and we are now trying a feature to reduce the bot checkouts with the of the Blockify team. They are always very responsive, thank you.

Big thanks to Louise! He handled my issue quickly and provided clear, accurate answers to all my questions. Really appreciate his fast and helpful support.

I'm using the free version so can't comment on most of the features, but I will say that customer service is exceptional!

We recently encountered increased fraud attempts from foreign countries. Blockify’s blocking filters helped us to stop this fraudulent activity and better secure our website. Blockify’s customer service was very helpful in answering our questions and assisting us with the correct blocking filters needed for our website.

New on the app as I got a bot messing up my checkout cart, as soon as we installed it I needed customer support. Great engagement with customer support and also they were able to give me feedback right away about my issue.

Tracy's support is very quick, the app is quite good, has many functions, I'm trying it out and it's working great.

New to the app today but at least want to say that chat support was very prompt and furnished specific guidance and welcomed additional outreach enthusiastically.

Great app and really helpful support team, thanks Enola! Was having problems with scrapers and this resolved it immediately.

For more than a year, we have been battling persistent spam sign-ups. They've easy to spot, as they're only created with bogus email addresses on the aol.com, gmail.com, hotmail.com, outlook.com, and yahoo.com domains, and almost always have 3 numeric digits embedded in the email prefix. Most recently, we've also been getting accounts created with a first name only with the city/state always being Toronto, Canada. Still, removing them takes a lot of manual labor to manage. Florence was extremely helpful in explaining the differences in each setting, making several recommendations for keeping the bots and fraudsters away.

We’ve used Blockify for years and it’s always worked really well. Support is great too. Lina helped me out super quickly and gave some useful advice to improve our setup.

Just set up, excited to see how it goes, getting 20k bots a day from China on our site. Super helpful on the set up, will report back once we've used this for a few days.

The support team is very professional, and the application is very easy to use, simple and easy to understand. The free version is already sufficient.

The functionality of this app is great, and perfect for prevention through your store. I had the MOST helpful person ever through their chat and was able to navigate through different options with her to meet my requirements.

Lina was incredibly helpful and patient throughout the entire setup process. She clearly understood my use case, explained everything step by step, and even tested the rule herself to make sure it worked as expected. Her support was fast, clear, and very professional. Truly a great experience — highly appreciated!

Great app, and great customer service. Works well and was able to immediately stop bot orders on our site! Edit: The bots have continued but customer service has been very helpful in finding other parameters to help stop it.

Excellent app and even better support. Very easy to use and integrates perfectly with Shopify. The customer service is top-notch

Great app, and great customer service. Works well and was able to immediately stop bot orders on our site!

Set up was quick and straight forward. We are able to block visitors based on ip of fraudulent users, and block checkout based on a variety of parameters. We can also witelist users if we choose to. The support is great, they quickly route you to a human support person, and don't waste your time with an AI widget who can't fully understand your question. Each person I've engaged with gave us clear recommendations on optimizations to make based on our needs and suspicious activity. Delivers great value, would definitely recommend.

I just installed this app so I don't have longterm experience, but Sophia was a total rockstar in using her VPN to show me that the app was working from various countries. Super fast and friendly. Give Sophia a raise! :)

This app has been amazing in automatically eliminating bot fraud issues from our site. Their customer service department is extremely helpful with answering our questions, and quickly resolving any issues we may be experiencing. Highly recommend Blockify!