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Customer reviews: Blockify Fraud Filter, Blocker

Develop by Blockify

Blockify is a Shopify app designed to simplify store customization with drag-and-drop blocks. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (660)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly praise "Blockify Fraud Filter, Blocker" for its effectiveness in preventing unwanted traffic and fraudulent activities on their online stores. Users find the app feature-rich and straightforward, with a strong emphasis on exceptional customer service. Blockify is recognized for its ease of setup and comprehensive support, making it a reliable tool for managing store security.

Key Strengths

  • Exceptional customer support praised for being patient, responsive, and knowledgeable
  • Effective at blocking unwanted traffic and fraudulent activities
  • Easy to set up and use, offering a user-friendly interface
  • Granular blocking features, allowing precise control over access
  • Automates tasks such as order cancellation for fake orders
  • Provides insightful analytics for managing site security

Common Concerns

  • Some merchants experience initial challenges with blocking specific IPs or countries
  • A few reports of legitimate customers being mistakenly blocked
  • The rare issue of perceived ineffectiveness on lower-tier plans
  • Occasional technical glitches that require troubleshooting

Final Thoughts

"Blockify Fraud Filter, Blocker" is widely acknowledged as a valuable asset for online retailers looking to safeguard their sites from fraud and unwanted traffic. Its array of features paired with outstanding customer support enhances store security effectively. Despite minor concerns, the app's overall reception is positive, making it a recommended choice for store owners seeking comprehensive protection measures.

Favors Decor and More

Aug 14, 2025  on Shopify

I received several SCAM customer sign ups and two fraud orders. It is set to block all of this and the app did not deliver. 10 out of 10 would not recommend!

Good Vibes All Purpose Cleaner

Aug 12, 2025  on Shopify

They just want your money. I downloaded this app and submitted a help desk ticket to figure out how it could solve my problem. I was told to get the enterprise subscription to block checkout. The problem is not that deep and that was the best they could do. Deleting the app

Favors Decor and More

Aug 09, 2025  on Shopify

Black Umbrella Jewelry

Jul 28, 2025  on Shopify

I cannot stress enough how abysmal the "help" for this app has been. I tried it once, it didn't block my bot traffic, I reached out for help and was just gaslit. I uninstalled and left a review. Blockify reached out to ask for another chance and, I tried again. Once again, after following their instructions, the app didn't work correctly. It's either blocking real potential customers/non-bot traffic with low risk scores or allowing almost everyone. When I tried "help" again, telling them I had over 23 visitors to my website from Hong Kong, but, didn't see the visitors on Blockify logs, I was told to block all of Hong Kong. What? No. The next suggestion was to upgrade to the Enterprise plan and block the Ips of fraudeulent orders. What? Again, no. Fraudulent orders is not the problem. Not getting solutions for the actual problems, however, is my main problem with this app, rendering it completely useless to me. And, now, days of wasted time.

Black Umbrella Jewelry

Jul 22, 2025  on Shopify

This app is a fraud. I don't know who's leaving all the 5 star reviews. I tried this app to find out who was rushing my website at 5am once or more a week, skewing my Shopify analytics. I installed Blockify, turned on the VPN blocker and found out it was all traffic via HostRoyale Technologies, which is in India. I turned on country blocker as well. Nothing was stopping that traffic. I contacted support and was told "they might be using VPN, block their ISPs". But, that would be AFTER they had already accessed my site. So.... the VPN blocker doesn't work? I tried customer support again a few days later and just got the run around, trying to tell me that VPN blocker wasn't on before when the previous person confirmed it was. Bottom line - this app did absolutely nothing for me and customer service was useless.

Fresh Healthcare

Jul 09, 2025  on Shopify

Pretty useless customer support

CherryTree Inc

Jul 01, 2025  on Shopify

I got this app specifically for our increasing bot traffic. The reviews looked amazing so I installed it. On the 5th day I still got bot traffic and started cross-referencing bot orders vs activity log on this app and they didn't even show up. What happened next completely stunned me. Their support team actually ADMITTED IT DIDN'T WORK!!! Here's the message from them: "Hi there, This is Joyce from the Blockify support team.. Thanks again for your patience while we looked into the orders you mentioned. After checking with our technical team, we found that the app still receives and processes most visitor data as usual. However, in rare cases, it’s possible that: The buyer went directly to the checkout page, bypassing the storefront, which prevents our app from capturing the initial IP and browsing session. The buyer was using tools (like VPNs, proxies, or privacy-focused browsers) that changed their IP address during the journey — for example, from landing on the store to completing the checkout. This can result in the session being incomplete or invisible in the Visitor Analytics. We totally understand how frustrating this may be, especially when you’re relying on this data to block unwanted orders. Our product team is now aware of the concern and is reviewing how we can make the tracking more transparent. Thank you again for your feedback — it really helps us improve the app. If there’s anything else I can assist with, I’m here for you. Warm regards, Joyce Blockify Support Team" Deleted it immediately!

CDAV.IO

Feb 25, 2025  on Shopify

SCAM! I PAID TWICE FOR THE ANNUAL PRICE. IT DOESN’T WORK. REFUND! THIS IS A SCAM!”

Daygreen

Feb 12, 2025  on Shopify

反馈这多多次,一直没有起作用,浪费时间

abrosh

Nov 22, 2024  on Shopify

trash app unless you pay

TCGuardian

Oct 31, 2024  on Shopify

FAKE APP CREATE FAKE SENSE OF SECURITY In their free plan, I have blocked India traffic, but I still see IP from Mumbai. None of other IP/ country block app has this problem.

H E L M + O A R

Oct 29, 2024  on Shopify

The worst app on the market for blocking Bots. I tried, for several weeks to reduce bots from accessing my site WITHOUT losing customers in the process and they were completely incompetent. I was getting emails from real customers who wanted to buy but were blocked by this app from accessing my website. I don't even want to know how much money I lost because real customers couldn't access my site all because I followed the faulty advice of their employees.

Big Y Fly Co

Aug 16, 2024  on Shopify

Site stopped loading collections 3 days after installing

Squadafum

Jul 04, 2024  on Shopify

Só funciona se pagar um plano, o plano gratuito não serve de nada!

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