It has no effect. It's impossible to block a country's IP address.!!!

This app doesn't work. We signed up for the Enterprise tier.... but we still get bot abandoned checkouts and page views. Not worth the time or money. I've got screenshots, but they conveniently cannot be uploaded.

One star. I engaged with two support agents, Lina and later Florence. Lina stopped responding for extended periods, resulting in a chat that lasted nearly an hour solely because of prolonged response times. The issue itself was not complex, but the lack of timely communication made it impossible to proceed. By the time Florence intervened, I was already preparing to exit due to the delays. Lina made several statements that were incorrect, contradictory, and misleading. She stated that the bots “won’t hurt anything,” despite the fact that they were actively affecting my analytics and abandoned checkout data. She also stated that “blocking is not foolproof” and the app may or may not work because bots can change their IP addresses. This directly undermines the fundamental purpose of a security and bot-prevention solution. Her claim that the free plan is primarily for “exploring” features rather than actually using them contradicts the way the app is marketed and creates a misleading expectation for new users. Florence later reiterated the same limitations and added that DNS-level blocking, a critical security function, is still “in testing” and not available. This indicates that essential protection mechanisms are incomplete or not fully operational, regardless of whether a merchant is on a free or paid plan. For a security-focused app, this represents a significant reliability concern. After uninstalling the app, I immediately received back-to-back emails from Florence containing shifting explanations. Additionally, within thirty minutes of the initial installation, I was already receiving promotional emails from Blockify. The frequency, timing, and volume of these emails felt excessive and spam-like. As a small business owner, this experience was profoundly disappointing. Security tools must be dependable, transparent, and functional upon installation. Hearing directly from support that the app is “not foolproof” and may or may not work—even on paid tiers—raises serious concerns about reliability, consistency, and product readiness. Anything less than stable, predictable performance becomes a costly waste of time and resources. I strongly encourage prospective users to review the one-star feedback as well as comments from long-term users who have relied on this app for over a year. The recurring themes in those reviews reflect the same support, performance, and reliability issues I encountered.

After uninstalling, they will make sure you get a lot of visits from your unwanted location, and many abandoned check out in daily basis.

Update (same day). I realised I wasn’t getting sales and checked the website and you can’t click anything. Have had to turn app embed off in theme settings as app in Shopify is broken. It’s caused me lost sales. Updated review to 1* I have been using this app for a while now and although it has been okay some changes lately and app issues have crept in to compel me to rate lower now. Recently the devs changes the visitor view and removed the ISP from the main area. Now you have to click through to each IP hit. This is a bad oversight. Today the app doesn’t even work on the Shopify app. No way to even contact them. This has happened before.

This app is not blocking the countries I requested. It is not working. Support takes too long to reply.

The online chat support is very slow and unable to adequately address questions or concerns. The app itself isn’t very intuitive or clear to use. My goal was simply to exclude certain countries from accessing my website, as I noticed a sudden surge in traffic and suspected bot activity. I blocked all the countries I could identify, but unfortunately, the app failed to do what it was supposed to. I have uninstalled it and will search for a more effective solutions.

They advertise saying they can block checkout bots, I get thousands of abandoned checkout bots a day with some placing successful orders, and even after using this app it still continues and support doesn't know why. I do not recommend it if you are having this issue.

I installed Blockify to manage bot traffic, but it ended up doing more harm than good. It mistakenly treated legitimate search engine crawlers (like Googlebot) as threats and blocked them. As a result, the blocking screen was indexed instead of my actual product and collection pages, which led to a major drop in my search visibility. According to Shopify Support: "Blockify is treating legitimate search engine crawlers as threats and showing them the blocking screen, which then gets indexed instead of your actual product pages and collections." "This explains why disabling the app a week ago didn't help – the damage was already done to your search rankings, and recovery takes time even after fixing the root cause." This issue has had a serious impact on my store’s organic traffic and overall SEO health. Even after uninstalling the app, recovery is slow and ongoing. I do not recommend this app unless you're fully aware of the risks and have a way to control how it handles search engine bots.

It doesn’t block anyone or any countries, it doesn’t work at all. I tried my website on three mobile phones and asked my friends to verify it for me. It doesn’t work!

I received several SCAM customer sign ups and two fraud orders. It is set to block all of this and the app did not deliver. 10 out of 10 would not recommend!

They just want your money. I downloaded this app and submitted a help desk ticket to figure out how it could solve my problem. I was told to get the enterprise subscription to block checkout. The problem is not that deep and that was the best they could do. Deleting the app

I cannot stress enough how abysmal the "help" for this app has been. I tried it once, it didn't block my bot traffic, I reached out for help and was just gaslit. I uninstalled and left a review. Blockify reached out to ask for another chance and, I tried again. Once again, after following their instructions, the app didn't work correctly. It's either blocking real potential customers/non-bot traffic with low risk scores or allowing almost everyone. When I tried "help" again, telling them I had over 23 visitors to my website from Hong Kong, but, didn't see the visitors on Blockify logs, I was told to block all of Hong Kong. What? No. The next suggestion was to upgrade to the Enterprise plan and block the Ips of fraudeulent orders. What? Again, no. Fraudulent orders is not the problem. Not getting solutions for the actual problems, however, is my main problem with this app, rendering it completely useless to me. And, now, days of wasted time.

This app is a fraud. I don't know who's leaving all the 5 star reviews. I tried this app to find out who was rushing my website at 5am once or more a week, skewing my Shopify analytics. I installed Blockify, turned on the VPN blocker and found out it was all traffic via HostRoyale Technologies, which is in India. I turned on country blocker as well. Nothing was stopping that traffic. I contacted support and was told "they might be using VPN, block their ISPs". But, that would be AFTER they had already accessed my site. So.... the VPN blocker doesn't work? I tried customer support again a few days later and just got the run around, trying to tell me that VPN blocker wasn't on before when the previous person confirmed it was. Bottom line - this app did absolutely nothing for me and customer service was useless.

Pretty useless customer support

I got this app specifically for our increasing bot traffic. The reviews looked amazing so I installed it. On the 5th day I still got bot traffic and started cross-referencing bot orders vs activity log on this app and they didn't even show up. What happened next completely stunned me. Their support team actually ADMITTED IT DIDN'T WORK!!! Here's the message from them: "Hi there, This is Joyce from the Blockify support team.. Thanks again for your patience while we looked into the orders you mentioned. After checking with our technical team, we found that the app still receives and processes most visitor data as usual. However, in rare cases, it’s possible that: The buyer went directly to the checkout page, bypassing the storefront, which prevents our app from capturing the initial IP and browsing session. The buyer was using tools (like VPNs, proxies, or privacy-focused browsers) that changed their IP address during the journey — for example, from landing on the store to completing the checkout. This can result in the session being incomplete or invisible in the Visitor Analytics. We totally understand how frustrating this may be, especially when you’re relying on this data to block unwanted orders. Our product team is now aware of the concern and is reviewing how we can make the tracking more transparent. Thank you again for your feedback — it really helps us improve the app. If there’s anything else I can assist with, I’m here for you. Warm regards, Joyce Blockify Support Team" Deleted it immediately!