I am on the Blockify free app and so far it's been great. I had an issue with bots spamming my Shopify store with visitors every hour at over 1000 per hour. Tracy from the help centre set up a rule for me in minutes to block Germany, fantastic service! NZ user

I cannot stress enough how abysmal the "help" for this app has been. I tried it once, it didn't block my bot traffic, I reached out for help and was just gaslit. I uninstalled and left a review. Blockify reached out to ask for another chance and, I tried again. Once again, after following their instructions, the app didn't work correctly. It's either blocking real potential customers/non-bot traffic with low risk scores or allowing almost everyone. When I tried "help" again, telling them I had over 23 visitors to my website from Hong Kong, but, didn't see the visitors on Blockify logs, I was told to block all of Hong Kong. What? No. The next suggestion was to upgrade to the Enterprise plan and block the Ips of fraudeulent orders. What? Again, no. Fraudulent orders is not the problem. Not getting solutions for the actual problems, however, is my main problem with this app, rendering it completely useless to me. And, now, days of wasted time.

A great app, make sure you install this before you scale traffic - there are many bad players out there that Blockify can detect and block as needed.

amazing app, their support team is on top of it and will help out literally immediately. Highly recommend!

Fantastic support! I didn't have to wait long and Ben was very helpful. Fighting bots is unnerving and having someone to help you is SO important. Thanks Blockify Team!

AMAZING chat service. They will handle things for you but also helped educate me on what was going on. If it's in your budget, you need.

Customer service (tracy) was able to quickly and efficiently resolve the issue I was experiencing, although we are both unsure as to how it was caused. It would be helpful if the app had some form of display or option for "recently changed" rules to ensure that they are functioning correctly and no unauthorized changes have been made to existing rules.

Very happy with the app. We were able to block orders from VPN connections which were causing significant issues for us.

Our store was being harassed by a customer (we hadn't taken any of their money btw) who had been spamming orders, rude emails, & private calls for 2 weeks after we canceled their first order. We reached out to shopify and they recommended this app. Finally decided to do it after seeing the behavior wasn't going to stop. The ip blocker is intuitive to use and when I needed a review just to make sure I was doing it correctly Niel was very quick, efficient, polite, and patient in explaining how things worked and helping resolve the issue. We will be looking to use the app more once we go global (especially for blocking bots) but this small show of the app is promising and will help provide some relief for our small business.

Enola was super helpful and kind while walking me through the Blockify app. I'm very grateful for the support. It made a big difference and gave me peace of mind to learn how to use this app for my shop.

This app is a fraud. I don't know who's leaving all the 5 star reviews. I tried this app to find out who was rushing my website at 5am once or more a week, skewing my Shopify analytics. I installed Blockify, turned on the VPN blocker and found out it was all traffic via HostRoyale Technologies, which is in India. I turned on country blocker as well. Nothing was stopping that traffic. I contacted support and was told "they might be using VPN, block their ISPs". But, that would be AFTER they had already accessed my site. So.... the VPN blocker doesn't work? I tried customer support again a few days later and just got the run around, trying to tell me that VPN blocker wasn't on before when the previous person confirmed it was. Bottom line - this app did absolutely nothing for me and customer service was useless.

Helps block fraud. I like that I can set rules to block specific conditions. This was needed after I experienced fraud orders for my online store. It's also afforable.

Blockify is very useful in preventing fraudulent orders. Their support team was also very helpful in getting the app set up in a way that was best for our company's needs. I specifically had a 5-star experience with Joy from the Omega Help Center live chat.

I noticed an unusually high number of visits to my Shopify store coming from Germany-over 600 visits in just 4 hours. Thanks to this app, I was able to quickly block the suspicious traffic and prevent further issues. Huge thanks to Tracy from the support team for the fast and helpful assistance!

Really impressed with their customer service and the app. I'm just testing the free version for now. Seems to be working as promised. Enola was also extremely helpful as well.

Recently installed the app due to issues with IP address from europe hitting the site and vpn's being used to buy gift cards with stolen card details. easy to setup, very prompt response from Louis in support, to enable me to configure the best approach to stop this.

I reached out to Sophia to understand how Blockify could help protect my Shopify store, and I was genuinely impressed. She patiently guided me through every step of the setup process and made sure I understood how everything worked. She was always available to answer all my questions and provided amazing customer service from start to finish. Truly appreciate the support

We have only used this application for a short time, but the potential to identify and correct fraud is great. Also, the support was very helpful when asking questions about blocking and allowing sessions based on Country Location.

So far so good! They have helped me and helped set things up also very responsive to chats. I'm happy so far.

The setup process was easy. It tells you what to do, you follow a few easy steps and that's it. Then we requested a review of our setting via chat and the representative was kind and eager to help us out. She tested a few IPs to access our website and checked the proper functioning of this app on the website - Highly recommend