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Customer reviews: Blockify Fraud Filter, Blocker

Develop by Blockify

Blockify is a Shopify app designed to simplify store customization with drag-and-drop blocks. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (586)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly praise "Blockify Fraud Filter, Blocker" for its effectiveness in preventing unwanted traffic and fraudulent activities on their online stores. Users find the app feature-rich and straightforward, with a strong emphasis on exceptional customer service. Blockify is recognized for its ease of setup and comprehensive support, making it a reliable tool for managing store security.

Key Strengths

  • Exceptional customer support praised for being patient, responsive, and knowledgeable
  • Effective at blocking unwanted traffic and fraudulent activities
  • Easy to set up and use, offering a user-friendly interface
  • Granular blocking features, allowing precise control over access
  • Automates tasks such as order cancellation for fake orders
  • Provides insightful analytics for managing site security

Common Concerns

  • Some merchants experience initial challenges with blocking specific IPs or countries
  • A few reports of legitimate customers being mistakenly blocked
  • The rare issue of perceived ineffectiveness on lower-tier plans
  • Occasional technical glitches that require troubleshooting

Final Thoughts

"Blockify Fraud Filter, Blocker" is widely acknowledged as a valuable asset for online retailers looking to safeguard their sites from fraud and unwanted traffic. Its array of features paired with outstanding customer support enhances store security effectively. Despite minor concerns, the app's overall reception is positive, making it a recommended choice for store owners seeking comprehensive protection measures.

Crafted Tales

Feb 27, 2025  on Shopify

Pretty straightforward to set up. Seems to work as advertised. Customer support from Ben was very helpful in answering a few questions.

CarbonCase

Feb 24, 2025  on Shopify

It stops the people and bots you don't want from accessing your store well but you will still see (some of) them from your Shopify Analytics. The customer support (especially Ben) was very helpful and fast with the replies

Zapcart.in

Feb 21, 2025  on Shopify

We are based out of India and were suddenly receiving high unusual traffic from Falkenstein, Germany. I came across a review of someone facing the exact same issue too. Cam, from Blockify support resolved the issue within a few minutes of installing the app by helping me helped me create a rule which immediately resolved the issue. Very happy with the support and looking forward to other benefits of this app.

Bestier

Feb 21, 2025  on Shopify

The features work very well, and the customer service is not only good, but also exceptionally efficient in solving problems. Very good!

jodiericrac

Feb 19, 2025  on Shopify

Not only does it do exactly what it claims - the live chat is so quick ! They guided me through my initial set up and answered all my questions. They had great suggestions about how I could achieve what i need in terms of blocking certain locations and allowing others.

Coastal Hemp Co

Feb 19, 2025  on Shopify

Support was helpful. She pointed out a feature that would help to not inadvertently block icloud private relay IP's

Bombaby

Feb 17, 2025  on Shopify

This is a great app that has really helped me block bots from my store that were hugely skewing my data. I wasn't always entirely sure how to work things myself, but their customer support is excellent and they always respond really quickly and are super helpful. Have recommended to other business owner too.

happybobbles

Feb 13, 2025  on Shopify

Very patient communication and service. For nearly an hour, I asked countless questions, and the customer service helped me answer them one by one. If I encountered something I didn't understand, the customer service would also patiently teach me how to operate it. It's great! Very good application, very thoughtful customer service! I have never experienced such strong and thoughtful service before. For several days in a row, the customer service and technical team have been helping me solve some minor issues. They are even more patient than I am, and all the problems were perfectly resolved. I am extremely happy! For those who are still hesitating, feel free to place your order with confidence!

Shark Leathers

Feb 12, 2025  on Shopify

Just setup and will have to monitor but within 3-5 mins Cam had my account all setup. Super easy, fast and just got me setup to where I needed for my account

PERL Cosmetics

Feb 11, 2025  on Shopify

We're under a DDoS attack which thankfully hasn't affected our store but did cause us to incur a $11,000 bill with our SMS provider as the bots were inputting spam phone numbers triggering the sign-up message that we were being charged for. I was advised by Shopify to install this app to prevent VPN traffic from accessing our site, as it seemed it was all UK traffic (we're UK-based). The team at Blockify informed me the attackers were using a VPN & helped me set everything up to prevent the attack. Very pleased with the service & wish I set this up sooner to prevent all these headaches from this attack.

SIMENSION®

Feb 11, 2025  on Shopify

This app works well and tons of cool features. It really works well with blocking bots and other locations you don't expect traffic from to your online store. I appreciate the granularity within the block features. Support is also very helpful in assisting with setup!

happybobbles

Feb 10, 2025  on Shopify

Very patient communication and service. For nearly an hour, I asked countless questions, and the customer service helped me answer them one by one. If I encountered something I didn't understand, the customer service would also patiently teach me how to operate it. It's great! Very good application, very thoughtful customer service!

Yowos

Feb 10, 2025  on Shopify

I am very grateful to their customer service, they can solve all my problems very well, and all my needs can be realized in the app, which is a great app.

Paradisus Dei

Feb 07, 2025  on Shopify

Not only does this app excel at what it says it will do, but the team worked tirelessly with us when intruders found a way to get around our IP blocks. They had their developer work to create an automatic order cancellation process for fake orders that made it through our defenses. Great app. Outstanding support. I highly recommend it.

Pedicure Spa Superstore

Feb 05, 2025  on Shopify

Lynn was extremely helpful and promptly acknowledged my issue. She resolved my concern very quickly.

Plate & Pattern

Feb 04, 2025  on Shopify

I had an insane amount of traffic coming from Falkenstein, Germany for days. It was concerning. I read on a Shopify forum of others having the same issue and that Shopify was doing nothing about it. One post mentioned using Blockify to block traffic coming from Germany so I gave it a try, reached out to Blockify support and got instant help from Louis. He blocked all traffic, and it was just installed today so I'm hoping it works!

Renewable Products Warehouse

Feb 04, 2025  on Shopify

I was searching for an app to block traffic from countries I don’t need, and I found this one. It only took a few minutes to install, and with quick support from their tech team, I was able to set up everything I needed. Everything looks great and was pretty easy to set up. Thanks!

Riwak Al Assala

Feb 03, 2025  on Shopify

J'ai eu un problème sur mon site Shopify pour des commandes frauduleuses et l'équipe de Blockify a été d'une aide précieuse. Leur assistance est rapide, efficace et vraiment à la hauteur ! Un grand merci pour leur professionnalisme et leur excellent travail. Je recommande vivement Blockify à tous ceux qui cherchent un support de qualité !

Relicate

Feb 02, 2025  on Shopify

Just starting using it, but so far so good and customer support was very quick to answer questions. Thank you!

Alchemy Naturals

Jan 28, 2025  on Shopify

Amazing! I had a small concern regarding a legitimate customer being blocked and Louis was super helpful. He showed me what setting I needed to adjust to avoid this problem while still keeping the site secure. The app works perfectly, just needed some direction on how to set it up correctly. Thanks again!

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