Blockify Saves Us from Fraud – And Their Support is Incredible! We installed Blockify to help manage fraud on our Shopify store, and honestly, we couldn’t be happier. Fraudulent orders used to be a huge headache for us, but this app gives us total control over who can access our store. The blocking features are super easy to use, and we’ve already noticed a big drop in suspicious activity. But the real reason we love Blockify? Their support team is next level! They’re fast, friendly, and actually care about helping merchants. Anytime we’ve had a question or needed help tweaking settings, they’ve been there right away with a solution. If you're running an online store and want to stop fraud before it happens, Blockify is a must-have. It works, it’s easy, and the support team is seriously the best. Highly recommend!

So far, easy to install and had a great chat with Mabel who helped me block countries and check my site.

Hi, Louis assisted and was extremely helpful. Blockify Fraud Filter has been a game changer for my website and saved it from a bot/scammer attack!

Blockify has really helped our store. It provides the perfect level of control over checkout, VPNs, content protection and more so you can dial the exact balance for your e-commerce store. Highly recommended!

Great app and wonderful customer service from the team. Highly recommend the Blockify fraud filter for your business.

I've recently started using the free version of Blockify and reached out to customer service to make sure I had it set so it was blocking the countries I didn't want to access my website. Samuel replied and was so kind and explained how the app worked and helped me to understand what I was seeing. Very good experience today.

Just installed the app and used the chat tool to get some help with the setup- Vincent was very nice and super helpful.

This app is incredibly easy to use and has been a great solution for managing fraudulent customers. It allowed me to quickly block customers who repeatedly place fraudulent orders, helping to protect my business. The interface is simple, and the process is seamless. Highly recommended for any Shopify store looking to prevent fraud and manage orders more efficiently

My query was answered within a minute and Ben was very helpful in sorting my problem out. Much appreciated!

Pretty straightforward to set up. Seems to work as advertised. Customer support from Ben was very helpful in answering a few questions.

It stops the people and bots you don't want from accessing your store well but you will still see (some of) them from your Shopify Analytics. The customer support (especially Ben) was very helpful and fast with the replies

We are based out of India and were suddenly receiving high unusual traffic from Falkenstein, Germany. I came across a review of someone facing the exact same issue too. Cam, from Blockify support resolved the issue within a few minutes of installing the app by helping me helped me create a rule which immediately resolved the issue. Very happy with the support and looking forward to other benefits of this app.

The features work very well, and the customer service is not only good, but also exceptionally efficient in solving problems. Very good!

Not only does it do exactly what it claims - the live chat is so quick ! They guided me through my initial set up and answered all my questions. They had great suggestions about how I could achieve what i need in terms of blocking certain locations and allowing others.

Support was helpful. She pointed out a feature that would help to not inadvertently block icloud private relay IP's

This is a great app that has really helped me block bots from my store that were hugely skewing my data. I wasn't always entirely sure how to work things myself, but their customer support is excellent and they always respond really quickly and are super helpful. Have recommended to other business owner too.

Very patient communication and service. For nearly an hour, I asked countless questions, and the customer service helped me answer them one by one. If I encountered something I didn't understand, the customer service would also patiently teach me how to operate it. It's great! Very good application, very thoughtful customer service！ I have never experienced such strong and thoughtful service before. For several days in a row, the customer service and technical team have been helping me solve some minor issues. They are even more patient than I am, and all the problems were perfectly resolved. I am extremely happy! For those who are still hesitating, feel free to place your order with confidence!

Just setup and will have to monitor but within 3-5 mins Cam had my account all setup. Super easy, fast and just got me setup to where I needed for my account

We're under a DDoS attack which thankfully hasn't affected our store but did cause us to incur a $11,000 bill with our SMS provider as the bots were inputting spam phone numbers triggering the sign-up message that we were being charged for. I was advised by Shopify to install this app to prevent VPN traffic from accessing our site, as it seemed it was all UK traffic (we're UK-based). The team at Blockify informed me the attackers were using a VPN & helped me set everything up to prevent the attack. Very pleased with the service & wish I set this up sooner to prevent all these headaches from this attack.

This app works well and tons of cool features. It really works well with blocking bots and other locations you don't expect traffic from to your online store. I appreciate the granularity within the block features. Support is also very helpful in assisting with setup!