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7.7
FraudBlock Fraud Prevention logo

FraudBlock Fraud Prevention

Develop by ShopFox

$4.95-$29.95

/ Month
Free plan available 14 Days Free Trial

Automatically cancel high-risk orders to prevent fraud

Automatic refunds
Send notifications
Cancel high-risk orders
Restock inventory

About FraudBlock Fraud Prevention

Launched Jul 30, 2019

Categories

Built by ShopFox

Email :

[email protected]

Address

Wirmerstr. 5, Düsseldorf, 40474, DE

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Introduction Video

Description

Automatically cancel high-risk orders to prevent chargebacks & accidentally fulfilling fraud orders

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks.

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks. more
  • Automatically deal with fraudulent orders
  • Re-stock inventory - when an order is canceled, FraudBlock restocks the items
  • Automatic refunds - automatically refund/void the customer's payment
  • Optionally send an email notification to the customer and/or the store admin
  • Saves you from accidentally fulfilling fraudulent orders & chargebacks

Pros

  • Automatically cancels high-risk orders
  • Sends a cancellation confirmation to the customer (optional)
  • Restocks inventory when an order is canceled
  • Automatic refunds/voids the customer's payment
  • Prevents chargebacks by canceling fraudulent orders
  • Saves time by automating the cancellation of high-risk orders
  • Prevents accidental fulfillment of fraudulent orders
  • Option to notify the store admin and/or customer via email

Cons

  • Relies on Shopify's fraud analysis, which may not catch all fraudulent orders
  • Potentially cancels legitimate high-risk orders without further verification
  • The app might need regular monitoring to ensure it's functioning correctly
  • Limited customization options for handling different types of high-risk orders
  • Customer experience may be affected due to automatic order cancellation

Top Helpful Reviews

Lizosoft Ltd

Feb 21, 2025  on Shopify

Works flawlessly. "Automatic refunds - automatically refund/void the customer's payment" If you get hit with chargebacks, this is a must. While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled. Very important if you sell digital items. This APP is a must if you are targeted by scammers.

Joaillerie Legros

Jun 25, 2024  on Shopify

Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.

luxluvcollection.com

May 11, 2024  on Shopify

This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!

Breethe Activewear

Jan 11, 2024  on Shopify

I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly. You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it

Yana

Sep 02, 2023  on Shopify

Lightning fast customer support and super helpful with customer support ideas for contacting customers

Gilgamesh

Mar 28, 2023  on Shopify

FraudBlock Fraud Prevention will cancel the order and refund the customer but with 3rd party fulfillment networks that fulfill immediately after the order is placed, doesn't detect. I lost $3,000+ depending on this app to do this job when I should have done my own due diligence.

The Jewellery Stop

Dec 11, 2022  on Shopify

Very easy to setup, and complete peace of mind with it automatically blocking fraud orders. We were slow to respond to a high risk order placed on a weekend when we were away prior to using this app and had issues with Shopify payments. We've had no such problems since. More than satisfied and worth the money.

Dream Controller

Jun 29, 2022  on Shopify

I am loving the app because it helps us eliminate the fraud with no hassle plus the chat customer support is superb!

Canine's World

Oct 24, 2021  on Shopify

I love it. Has save me from messing up and losing money. I even downloaded it in all other stores i own

Gamer Hats

Aug 20, 2020  on Shopify

This is a really great and simple app. It has the ability to cancel and refund orders automatically, which can save you a significant amount of time and money. You can also whitelist your customers once you confirm that they are safe. Would recommend this app 100%.

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