6.3
FraudBlock Fraud Prevention logo

FraudBlock Fraud Prevention

Develop by ShopFox

$4.95-$29.95

/ Month
Free plan available 14 Days Free Trial

Automatically cancel high-risk orders to prevent fraud

Automatic refunds
Send notifications
Cancel high-risk orders
Restock inventory
38 Reviews
6.3

About FraudBlock Fraud Prevention

Launched Jul 31, 2019

Categories

Built by ShopFox

Email :

[email protected]

Address

Wirmerstr. 5, Düsseldorf, 40474, DE

Website Privacy policy FAQ

Introduction Video

Description

Automatically cancel high-risk orders to prevent chargebacks & accidentally fulfilling fraud orders

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks.

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks. more
  • Automatically deal with fraudulent orders
  • Re-stock inventory - when an order is canceled, FraudBlock restocks the items
  • Automatic refunds - automatically refund/void the customer's payment
  • Optionally send an email notification to the customer and/or the store admin
  • Saves you from accidentally fulfilling fraudulent orders & chargebacks

Pros

  • Automatically cancels high-risk orders
  • Sends a cancellation confirmation to the customer (optional)
  • Restocks inventory when an order is canceled
  • Automatic refunds/voids the customer's payment
  • Prevents chargebacks by canceling fraudulent orders
  • Saves time by automating the cancellation of high-risk orders
  • Prevents accidental fulfillment of fraudulent orders
  • Option to notify the store admin and/or customer via email

Cons

  • Relies on Shopify's fraud analysis, which may not catch all fraudulent orders
  • Potentially cancels legitimate high-risk orders without further verification
  • The app might need regular monitoring to ensure it's functioning correctly
  • Limited customization options for handling different types of high-risk orders
  • Customer experience may be affected due to automatic order cancellation

Rating And Reviews

Breethe Activewear

Jan 11, 2024  on Shopify

I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly. You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it

Yana

Sep 02, 2023  on Shopify

Lightning fast customer support and super helpful with customer support ideas for contacting customers

Gilgamesh

Mar 28, 2023  on Shopify

FraudBlock Fraud Prevention will cancel the order and refund the customer but with 3rd party fulfillment networks that fulfill immediately after the order is placed, doesn't detect. I lost $3,000+ depending on this app to do this job when I should have done my own due diligence.

Gamer Hats

Aug 20, 2020  on Shopify

This is a really great and simple app. It has the ability to cancel and refund orders automatically, which can save you a significant amount of time and money. You can also whitelist your customers once you confirm that they are safe. Would recommend this app 100%.

PoacherOnline

Mar 26, 2020  on Shopify

I don't know what i would have done without this app. FraudBlock has saved me thousands dollars by instantly canceling all high risk orders. I have used this app for 2 months and that was the best decision i made after suffering damages from such fraudulent orders. The best part is the app does all of those fantastic things for free.

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