Works flawlessly.
"Automatic refunds - automatically refund/void the customer's payment"
If you get hit with chargebacks, this is a must.
While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled.
Very important if you sell digital items.
This APP is a must if you are targeted by scammers.
Joaillerie Legros
Jun 25, 2024
on
Shopify
Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.
luxluvcollection.com
May 11, 2024
on
Shopify
This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!
Breethe Activewear
Jan 11, 2024
on
Shopify
I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly.
You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it
Yana
Sep 02, 2023
on
Shopify
Lightning fast customer support and super helpful with customer support ideas for contacting customers
Gilgamesh
Mar 28, 2023
on
Shopify
FraudBlock Fraud Prevention will cancel the order and refund the customer but with 3rd party fulfillment networks that fulfill immediately after the order is placed, doesn't detect. I lost $3,000+ depending on this app to do this job when I should have done my own due diligence.
Gamer Hats
Aug 20, 2020
on
Shopify
This is a really great and simple app. It has the ability to cancel and refund orders automatically, which can save you a significant amount of time and money. You can also whitelist your customers once you confirm that they are safe. Would recommend this app 100%.
CastleMania Games
Apr 27, 2020
on
Shopify
This ap does exactly what it promises, but any time you need to manage it and say add someone to your "whitelist" it takes forever for the ap to load. Also, there is no "blacklist" option which would be nice. That said we're keeping the ap for now.
PoacherOnline
Mar 26, 2020
on
Shopify
I don't know what i would have done without this app. FraudBlock has saved me thousands dollars by instantly canceling all high risk orders. I have used this app for 2 months and that was the best decision i made after suffering damages from such fraudulent orders. The best part is the app does all of those fantastic things for free.
Indie XO
Aug 29, 2019
on
Shopify
We love this app. Very easy to install. We have a lot of orders which need review manually and it does it for us. It worked by pushing the buyer to keep trying to purchase until they passed the filter. Very good app!