Reviews: FraudBlock Fraud Prevention

Customer reviews: FraudBlock Fraud Prevention

Reviews (41)

Overall rating

4.6

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What Merchants Think

Overall, merchants are highly satisfied with "FraudBlock Fraud Prevention." The app is praised for its ability to automatically cancel orders and issue refunds, effectively reducing the risk of chargebacks. It is deemed essential for businesses dealing with high-risk orders, especially in sectors prone to fraud. The app’s customer support is also frequently highlighted as responsive and helpful.

Key Strengths

Automatic cancellation and refund of fraudulent orders
Ease of installation and use
Free features that help prevent financial losses
Excellent customer support
Helps manage high-risk orders efficiently

Common Concerns

Lack of a convenient "blacklist" feature
Incompatibility with third-party fulfillment networks leading to potential losses
Slow loading times when managing features like "whitelisting"

Final Thoughts

"FraudBlock Fraud Prevention" is generally well-received for its core functionalities, particularly for businesses dealing with high-risk transactions. While there are some limitations, such as the absence of a "blacklist" feature and issues with third-party integrations, the app provides significant value through its effective fraud prevention mechanisms and supportive customer service.

Lizosoft Ltd

Feb 21, 2025 on Shopify

Works flawlessly. "Automatic refunds - automatically refund/void the customer's payment" If you get hit with chargebacks, this is a must. While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled. Very important if you sell digital items. This APP is a must if you are targeted by scammers.

Joaillerie Legros

Jun 25, 2024 on Shopify

Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.

luxluvcollection.com

May 11, 2024 on Shopify

This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!

Breethe Activewear

Jan 11, 2024 on Shopify

I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly. You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it

Yana

Sep 02, 2023 on Shopify

Lightning fast customer support and super helpful with customer support ideas for contacting customers

Gilgamesh

Mar 28, 2023 on Shopify

FraudBlock Fraud Prevention will cancel the order and refund the customer but with 3rd party fulfillment networks that fulfill immediately after the order is placed, doesn't detect. I lost $3,000+ depending on this app to do this job when I should have done my own due diligence.

Gamer Hats

Aug 20, 2020 on Shopify

This is a really great and simple app. It has the ability to cancel and refund orders automatically, which can save you a significant amount of time and money. You can also whitelist your customers once you confirm that they are safe. Would recommend this app 100%.

PoacherOnline

Mar 26, 2020 on Shopify

I don't know what i would have done without this app. FraudBlock has saved me thousands dollars by instantly canceling all high risk orders. I have used this app for 2 months and that was the best decision i made after suffering damages from such fraudulent orders. The best part is the app does all of those fantastic things for free.

Indie XO

Aug 29, 2019 on Shopify

We love this app. Very easy to install. We have a lot of orders which need review manually and it does it for us. It worked by pushing the buyer to keep trying to purchase until they passed the filter. Very good app!