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Customer reviews: FraudBlock Fraud Prevention

Develop by ShopFox

Reviews (41)

Overall rating
4.6

What Merchants Think

Overall, merchants are highly satisfied with "FraudBlock Fraud Prevention." The app is praised for its ability to automatically cancel orders and issue refunds, effectively reducing the risk of chargebacks. It is deemed essential for businesses dealing with high-risk orders, especially in sectors prone to fraud. The app’s customer support is also frequently highlighted as responsive and helpful.

Key Strengths

  • Automatic cancellation and refund of fraudulent orders
  • Ease of installation and use
  • Free features that help prevent financial losses
  • Excellent customer support
  • Helps manage high-risk orders efficiently

Common Concerns

  • Lack of a convenient "blacklist" feature
  • Incompatibility with third-party fulfillment networks leading to potential losses
  • Slow loading times when managing features like "whitelisting"

Final Thoughts

"FraudBlock Fraud Prevention" is generally well-received for its core functionalities, particularly for businesses dealing with high-risk transactions. While there are some limitations, such as the absence of a "blacklist" feature and issues with third-party integrations, the app provides significant value through its effective fraud prevention mechanisms and supportive customer service.

CastleMania Games

Apr 27, 2020  on Shopify

This ap does exactly what it promises, but any time you need to manage it and say add someone to your "whitelist" it takes forever for the ap to load. Also, there is no "blacklist" option which would be nice. That said we're keeping the ap for now.

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