The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.
Key Strengths
Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
User-friendly and intuitive interface.
Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
Quick and smooth setup process with clear guidance.
Helpful in improving search visibility and site performance.
Offers valuable insights and suggestions for further optimization.
Common Concerns
Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
Inadequate support response to critical issues reported by some users.
Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
Concerns about unnecessary or ambiguous alterations made during support sessions.
Some users received unwanted promotional emails after uninstalling the app.
Final Thoughts
Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.
Hallelujah Kids
Dec 12, 2024
on
Shopify
Just starting out and it's good so far. Will review further after using it for some time. The support is good though. Izzy was so helpful with queries and also offered tips to make store look better.
Nanaka
Dec 11, 2024
on
Shopify
Izzy was very helpful and very fast! She was very friendly and solved my problem quickly. This app is easy to use and their customer support is very helpful if you have any problems. I highly recommend them.
HTO Apparel
Dec 09, 2024
on
Shopify
Yaci was incredibly helpful in assisting me with my problem. The app's user-friendly interface and intuitive setup process make it a great choice for any shop owner. The support team, including Yaci, is top-notch. Highly recommended!
Whiter Smile
Dec 09, 2024
on
Shopify
After having this app for years, I honestly do not believe it does anything in terms of boosting your SEO
Little Bella Jewels
Dec 09, 2024
on
Shopify
I’m new to using this app for my e-commerce business and Izzy was so helpful. She went over my web page and gave some suggestions that also gave me a reason to maybe try the premium trial. I really appreciate her customer service.
Champagne Pour Tout
Dec 09, 2024
on
Shopify
Great and fast support. Very clear options, and very flexible to select certain features. Highly recommended.
Fitness New Zealand
Dec 09, 2024
on
Shopify
Un-installed the app - now just getting spam from them - no way to unsubscribe unless you reply to their emails which jut verifies it's a real address.
Tequila Masters
Dec 08, 2024
on
Shopify
Fast. Effective. Excellent.
I need some assistance just as I added the app to my store and Michele was there to help straight away also offered other free incentives to drive sales which I did not ask for but greatly appreciated.
pickleballonline
Dec 08, 2024
on
Shopify
Therese was very helpful. She quickly solved my request and provide additional hints. So far, very good support.
Mrs. B's LLC
Dec 08, 2024
on
Shopify
The experience with Booster SEO was excellent! Yaci was super friendly, encouraging, informative, and helpful.
SAVAGE BEE-CHES®
Dec 08, 2024
on
Shopify
This review if for Yaci, the customer support. They were very helpful and provided all the information I needed. Can't review the app yet because its been less than a week since downloading.
Xerxes Elite
Dec 08, 2024
on
Shopify
Excellent support setup and highly personable. Gave me some tips on how to improve store right off the get go thanks!!!!!
Bella Signora
Dec 08, 2024
on
Shopify
Rain did an amazing job helping me through chat and helped me get signed up for a free trial and monthly plan to get started. He quickly verified my site and sent me plenty of literature to read about SEO. I appreciate Rain's help!
Mark Honey Farm
Dec 07, 2024
on
Shopify
chatting with Pol was a quick to resolve the verification process and he gave me some insightful information.
Camden CoffeeTech
Dec 07, 2024
on
Shopify
I have just installed the app and my first interactions with Pol is a 10/10 in terms of getting teh ball rolling.
Sport Amateur
Dec 06, 2024
on
Shopify
thanks Jon for your support during the installation of the application. I will test and see the results . for now i'am with free plan
Gemstone Dreams
Dec 05, 2024
on
Shopify
Yuci was incredibly helpful and kind in guiding me through using the SEO Booster app. She made getting started so much easier and was patient in answering all my questions. Fantastic support!
Rangsee by MJ
Dec 05, 2024
on
Shopify
YACI gave me alot of information regarding the APP and I really appreciate it. And looking forward to work with you guys in the future. Very good Customer Service
Whitman Audio
Dec 05, 2024
on
Shopify
I worked with Alex on a few initial setup items - she was super quick to respond and get my app configured right away!
TIRBOPRIME
Dec 05, 2024
on
Shopify
Alex was incredibly professional and helpful throughout the process of verifying my store. His attention to detail and prompt assistance made the experience smooth and efficient. I truly appreciate his support!