The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.
Key Strengths
Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
User-friendly and intuitive interface.
Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
Quick and smooth setup process with clear guidance.
Helpful in improving search visibility and site performance.
Offers valuable insights and suggestions for further optimization.
Common Concerns
Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
Inadequate support response to critical issues reported by some users.
Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
Concerns about unnecessary or ambiguous alterations made during support sessions.
Some users received unwanted promotional emails after uninstalling the app.
Final Thoughts
Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.
BeFreeDaily
Dec 26, 2024
on
Shopify
I worked with Rain to verify my store. Rain was quick and efficient! I am very impressed with Booster SEO's customer service!
thePINKchair.ca
Dec 26, 2024
on
Shopify
Just getting started using it. I was able to chat with Rain for a bit and he was a great help to me. I am excited to get this app optimized and running full throttle for us. I am sure Rain and I will become great friend after this adventure!
Jana`s Trend & Style
Dec 25, 2024
on
Shopify
Ich bin Neu dazugestossen und bin sehr skeptisch gewesen. Muss aber sagen, das der Support/ Chat mit Jon sehr nett und Hilfsbereit gewesen ist. Für den jetzigen Moment fühle ich mich sehr gut aufgehoben . Vielen Dank
Legal Power
Dec 25, 2024
on
Shopify
The module has messed up all the meta fields and the order of the product photos.
We have to invest hours to correct everything that was caused by the module.
The Species Collection
Dec 23, 2024
on
Shopify
Hmmmm...where do I start?
This app is one of the best apps on the Shopify app store simply because I don't have to spend as much time on as 'raw' SEO or spend $1000's on hiring a team! As an incredibly busy person, this app solves that problem! Furthermore, I also don't have to spend as much time if I was to do the SEO by myself, as the app does the heavy lifting for me!
Finally, thanks a lot to Izzy and Pat escalating my issue to the Tier 2 team, who were able to get to the bottom of, and resolve, my issues within due time!
ETENWOLF
Dec 22, 2024
on
Shopify
WORSE APP EVER!!!!
I could not do any SEO audits when I first installed this app, so I waited the next day. Still, there are tons of bugs while I am trying to improve SEO performance.
So I decided to uninstall the APP.
THEY DELETED ALL META TITLE AND DESCRIPTIONS FOR ALL OF MY PAGES.
I have to restore a theme to an aged backup and start implementing the updates all over again.
STAY AWAP! USE OTHER APP!
Curious Rabbit
Dec 21, 2024
on
Shopify
Really impressed with the app so far. Super easy to use and also gives simple actionable steps to help improve your site further. I recently asked a question to their customer service department, and Rain was fantastic. Not only did Rain help with my query quickly, but also proactively gave some small tips for my store, so I left learning a lot more than I had initially thought and feeling super happy!
OwnTheAvenue
Dec 19, 2024
on
Shopify
Great customer service - Made sure my SEO is setup and running smoothly. I would recommend them to any one looking for SEO. Thank you again.
Braille Tactile Signs Aust.
Dec 18, 2024
on
Shopify
Yaci was a terrific help when I reached out, and made everything so easy - I barely had to lift a finger!
Wylies Outdoor World
Dec 18, 2024
on
Shopify
This app broke my H1 and description tags, I reached out to support over 3 weeks ago, without a resolution.
I also used the app for a second time and was charged £60 for using it for under 24 hours. I was promised a refund that has still not materialized.
overly expensive, damaging to my website, and unsatisfactory support.
I don't recommend
It's Sugar!
Dec 16, 2024
on
Shopify
Just discovered and first impressions of customer service are excellent. Verified my business in just a few minutes and provided other bonus information. Really pleased
The Pure Eternity
Dec 16, 2024
on
Shopify
The customer support is here to help you solve your issues really quick. There is a free plan of the app which is worth exploring and it is enough for the beginning.
There are also video tutorial on how to use the app.
Definitely worth exploring.
NZC Apparel: Nashz Couture
Dec 16, 2024
on
Shopify
I was initially hesitant about investing in an SEO app, but after speaking with Yaci from the Booster SEO team, my concerns were quickly put to rest. She was incredibly knowledgeable and responsive, taking the time to answer all my questions and providing clear, helpful guidance. Her professionalism and prompt communication made the entire process seamless. Thanks to Yaci, I’m excited to see how Booster SEO will support my growth as an entrepreneur and help take my business to the next level. I’m looking forward to seeing the results as I continue to use this powerful tool.
Kollections by Ken’Lan
Dec 15, 2024
on
Shopify
Michele was very helpful and attentive to my inquiry. I appreciate her knowledge and support. Thanks
Dampfstore.eu
Dec 15, 2024
on
Shopify
Die App lädt die ganze Zeit und hat absolut keinen Nutzen, der Support meldet sich nicht zurück oder hält einen auf den Laufenden, einzig positive ist das man das Geld für das Abonnement als Shopify Guthaben erhalten hat.
The Nikkah Pen Store
Dec 15, 2024
on
Shopify
I had a few questions regarding the app Theresa was extremely helpful. Guided me through all the information i needed help and support with. Polite and professional customer service. I recommend this app to any business owner the support is amazing.Thank you.
The Witches' Cupboard
Dec 14, 2024
on
Shopify
Izzy was very helpful and gave me some advice on how to best optimize and verify my store. She responded quickly and was kind.
Date and®
Dec 14, 2024
on
Shopify
Izzy from the support team is super helpful, and solved my issues within just a few moments. Just downloaded the app and already decided to go for the paid plan as it makes a super easy to use impression and customer support is fantastic. Highly recommend!
PureRush
Dec 13, 2024
on
Shopify
I'm really glad I used this app.
I love the useful and convenient features,
and I was so grateful for his kind answers and explanations
Thank you for your consideration and kindness
Frido
Dec 12, 2024
on
Shopify
Rain gave me fast support on verify my store and he was very kind and helpful, even giving me suggestions and support to use their APP