The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.
Key Strengths
Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
User-friendly and intuitive interface.
Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
Quick and smooth setup process with clear guidance.
Helpful in improving search visibility and site performance.
Offers valuable insights and suggestions for further optimization.
Common Concerns
Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
Inadequate support response to critical issues reported by some users.
Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
Concerns about unnecessary or ambiguous alterations made during support sessions.
Some users received unwanted promotional emails after uninstalling the app.
Final Thoughts
Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.
Crap4Cash
Feb 05, 2025
on
Shopify
Pol was very helpful and read a lot of unnecessary text to give me very insightful advice for optimizing my store!
Otaj Gifts
Feb 05, 2025
on
Shopify
I just want to say that I feel so Lucky that I picked Booster Seo from among many other Apps for my Business. So far after 2-days of being with them, I will give them a 7 Star rating.. Zero Problems so far.. Their Customer service are experts in answering questions and they go above and beyond the issue to other aspect of the business to sugest services that has nothing to do with their core business just to make my site look and function at its best and they will even give you the steps of how do it.
Today Alex was very friendly and nice. Thank you Alex
PlayBlue
Feb 05, 2025
on
Shopify
A strange review for me I only had it installed for like 5 mins. I wanted to test it to see if I could use it. The free version lets you automatically update Image Alt tags. I was testing this when I got a popup asking to verify the store. I said yes. The person asked me to clarify the store name then asked me to wait "while he made changes". I asked him what changes and are they to my store. Remember at this stage I'd already given the app edit permissions.
He said not to worry they are only "coding changes". I said wait can you clarify you are making NO changes to my store excluding Alt tags on images". This is where I started to get a weird feeling about it. He said "Yes I'm making no changes directly to the frontend of your store" ????
I didn't like the ambiguous answer as that is far from a definitive YES so I uninstalled.
To be honest it could be great I didn't wait around long enough to see but the way direct questions were answered left me doubting them so I left.
The Magic Lamps
Feb 03, 2025
on
Shopify
Yaci was really helpful, we just installed the app and she was super helpful to make us understand the basics and services they provide.
Pine Needle Embroidery
Feb 02, 2025
on
Shopify
Therese was great! Not sure about the app yet as I haven't had a chance to use it yet but I will give it 5 stars for now.
紀物書館+JiWu Bookstore
Feb 01, 2025
on
Shopify
Micheal is nice and quick responds. I am trying on the Pro plan and looking forward to see how it works.
A1two3
Feb 01, 2025
on
Shopify
I just did a test install to see how this app works - got on the chat with a claifying question and was meet with open arms, great humor and just an instant support that made my day. Izzy is very helpful and I highly recommend the support on this app. And I look forward to follow and see how it will optimize my SEO.
Greanland Offroad
Jan 31, 2025
on
Shopify
So far I think that this app is great. It was super easy to understand the instructions and get it installed. The support end from Alex was top notch. The entire process only took a couple of minutes. I think its going to be great for my website www.greanlandoffroad.com
scoots
Jan 30, 2025
on
Shopify
Yaci was super helpful - I dropped into the app just to check a few things out and she helped me get my site verified, laid out the different plan details & offered me a killer discount to upgrade to a paid plan. Thank you so much!
QEBS Builders Warehouse
Jan 30, 2025
on
Shopify
Great app which has already made a big difference to my search results. I received excellent support from Rain.
Tutu Morena
Jan 30, 2025
on
Shopify
Izzy was very kind and always responded quickly. She helped me resolve any questions efficiently and with great willingness.
SpyceptModz
Jan 29, 2025
on
Shopify
Just started using the app and quickly signed up for the Premium plan, Izzy from support helped secure me a 30 day free trial and 50% off the plan for the next 12 months!!! HUGE savings while I get my website where it needs to be and on top of that I'm learning how SEO works! Thanks so much!
Ann Malley Staycation Essentials
Jan 29, 2025
on
Shopify
Jon was/is awesome. Not only did he address my problem, but he went the extra mile to make my day. One doesn't typically reach out to customer service when all is well, you see, so I truly appreciate being treated like a human being.
Well done!
emilylouiseart
Jan 25, 2025
on
Shopify
Can't yet comment on how the app works yet, as I've only just gotten it. But so far very pleased with the support team so far. Izzy super speedy to assist and friendly. So far so good :)
Sparkle Light
Jan 25, 2025
on
Shopify
I contacted the support and Izzy helped me to understand the overall process and the App and its impact on Google indexing. Very helpful and informative support. Thank you Izzy and all the team at Booster SEO team.
Fashiofinesse
Jan 23, 2025
on
Shopify
Awesome experience. Help me on all my concern and I was able tor emove the password so my store can be seen by public. I was trying to do it for hours.
Once again thank you so much for your help
Nara Elixir
Jan 23, 2025
on
Shopify
Thanks for Jon for his Excellent support. He was so quick and easy to talk too, he also suggested an application for me to use.
Overall excellent support
Bonopet
Jan 23, 2025
on
Shopify
Jon helped verify my store and gave me an excellent tip. He was very attentive, respectful, and proactive. Well done!
Positively Beaded
Jan 23, 2025
on
Shopify
So far so good! Jon has been extremely helpful and app actually works very smoothly unlike a lot of others. Will continue use through my free trial and assess after that :)
flanesyfresones
Jan 23, 2025
on
Shopify
An excellent app with outstanding customer service! (Jon) The team is always responsive and helpful, making the user experience seamless. However, many features are locked behind a paywall, which can be a bit limiting for free users. Overall, it's a great app if you're willing to invest in the premium features.