The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.
Key Strengths
Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
User-friendly and intuitive interface.
Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
Quick and smooth setup process with clear guidance.
Helpful in improving search visibility and site performance.
Offers valuable insights and suggestions for further optimization.
Common Concerns
Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
Inadequate support response to critical issues reported by some users.
Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
Concerns about unnecessary or ambiguous alterations made during support sessions.
Some users received unwanted promotional emails after uninstalling the app.
Final Thoughts
Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.
Sugar Sweet Tees
Jan 10, 2025
on
Shopify
Jon was great! Fast response and explained everything and more. Very friendly and I really appreciated the super fast response as I wanted to get the most out of this app asap.
Greater Toys
Jan 10, 2025
on
Shopify
I just want to appreciate Jon for helping me and giving me other information I might need in the future. I'm new to this app so I can't really say much about its functions. Thanks Jon!
Allure Resort Collections
Jan 08, 2025
on
Shopify
Yaci was extremely helpful and efficient. She shared how to videos with me and suggested Shopify helpful videos to explore as well...
Wariso:se
Jan 08, 2025
on
Shopify
Haven't used the app yet but I really appreciated the customer service with Rain. They helped me with my questions and found some solutions and I'm not a paid user yet.
The Survivalist
Jan 08, 2025
on
Shopify
Amazing costumer service and simple (though absolutely competent) solution! Mr. Rain was very effective and fun. Really felt like a friend who was helping with all my doubts.
RentalFurniture.in
Jan 07, 2025
on
Shopify
Yaci helped me verify the store and shared details to get my store SEO ready. The chat was quick and up to the mark.
The Divine Catholic Store
Jan 07, 2025
on
Shopify
Yaci was great and very attentive to my needs. She was very helpful and I was very excited to use the BOOSTER SEO app.
love-union.de
Jan 07, 2025
on
Shopify
My first impressions of Booster SEO was great. Therese came straight away up with really good hints what to setup and how to optimize information on our site. Many thanks for that.
Touched By Christ
Jan 07, 2025
on
Shopify
My chat with agent Therese was outstanding. As I am just in the process of installing Booster SEO & Image Optimizer, I'll have to submit a product-related view at a later time. I hope to have the same user experience with the product as I had interacting with agent Therese!!
andfoundfurnishings
Jan 06, 2025
on
Shopify
Alex was fast, efficient and knowledgeable with my inquiries. She was very helpful. I haven't used the app yet but was pleased with the initial customer service.
Waggley Tails
Jan 06, 2025
on
Shopify
I had a fantastic experience with this app, especially working with Alex. Their service was top-notch, and Alex was incredibly helpful and responsive throughout the entire process. Highly recommend!
Well Water Finders
Jan 05, 2025
on
Shopify
I had a brief chat with Izzy who helped me optimize my site. As quoted, the entire process only took a couple of minutes and Izzy was courteous and helpful throughout. She even made a recommendation and shared a 'how to' video with me. Highly recommend this app!
OKIE DOG SUPPLY
Jan 02, 2025
on
Shopify
Just started using this. Literally an hour ago. Score went from 20 to 90. Yaci has been AMAZING! Stellar. Phenomenal. Cannot sit to
Learn more about this app!
Lyla's Green Planet
Jan 02, 2025
on
Shopify
My thanks to Yaci in support for answering some questions for me today and and telling me about Shopify Learn where I can see tutorials, online courses, and webinars for free from knowledgeable, experienced, and successful merchants. I just installed the app and so far its very impressive. I'll give it three stars but only because I just installed it.
Couture Underground
Jan 01, 2025
on
Shopify
EJ was very kind, knowledgable, and helpful! Thank you so much for a seemingly easily verification process!
captivatingconversationsstarters
Jan 01, 2025
on
Shopify
I installed the Booster SEO app on my Shopify store, but my experience with their support has been frustrating.
I've been trying to get help through their 24/7 support for several days now, but the issue remains unresolved. A Tier 2 agent even requested access to my store but never logged in to address the problem.
Booster SEO provided me with a ticket number, assured me that my issue is a top priority, yet here I am still waiting with no resolution in sight.
As a Shopify user, I rely on apps like Booster SEO to function efficiently, but this lack of support is incredibly disappointing. I hope this post helps bring attention to my unresolved issue and leads to a timely resolution.
#ShopifyApps #CustomerSupportFail #BoosterSEO #SmallBusinessHelp
Rsb furniture ltd
Jan 01, 2025
on
Shopify
Jon is very helpful and quick to respond, i am starting the trial and will update my review once i have had some time to use the app.
Shed City
Dec 31, 2024
on
Shopify
Very easy to get assistance and also to set up. Information supplied was easy to follow. Thank you Yaci for your help.
kurainami
Dec 31, 2024
on
Shopify
I recently received support from Alex, and I was thoroughly impressed with the efficiency and promptness of the assistance provided. Alex's communication style was truly unique—refreshingly clear, engaging, and personable. The whole experience was seamless and left me feeling well cared for.
le cottage bohème
Dec 30, 2024
on
Shopify
Literally haven't even gotten fully into this app yet and I'm already grinning ear to ear. Things that should be difficult and tedious have been super simplified and my chat agent(Jon) was absolutely the kindest and patient-est(lol) ever and was super helpful! I fully recommend this app for Shopify!