The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.
Key Strengths
Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
User-friendly and intuitive interface.
Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
Quick and smooth setup process with clear guidance.
Helpful in improving search visibility and site performance.
Offers valuable insights and suggestions for further optimization.
Common Concerns
Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
Inadequate support response to critical issues reported by some users.
Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
Concerns about unnecessary or ambiguous alterations made during support sessions.
Some users received unwanted promotional emails after uninstalling the app.
Final Thoughts
Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.
beyond beauty+
Nov 18, 2024
on
Shopify
As a new Shopify, user, I highly recommend you get this app. Save yourself The headache of trying to figure out stuff on your own. I recommend 100%
GOODLAND™
Nov 18, 2024
on
Shopify
Yaci was quick to respond and although I did not have a lot for her to help me out with at the moment and she sent me a lot of information for future reference. I am sure I will have more questions in the future. So far the experience was great.
Nøky Scandinavia
Nov 18, 2024
on
Shopify
Jacy was very helpful and friendly during our chat today. She quickly verified my store and explained the process clearly.Thank you so much for your help!
La Beauté D’Alia
Nov 18, 2024
on
Shopify
Jon was very helpful and friendly throughout the entire process. He made sure to answer all my questions and provided clear guidance every step of the way. His approachable attitude and professionalism made the experience smooth and stress-free. I would definitely recommend Jon to anyone looking for reliable and friendly service.
My Store
Nov 18, 2024
on
Shopify
The app seems to be working fine, and Jon really helped me with all my doubts, I really liked the service.
Bubbachubs
Nov 17, 2024
on
Shopify
always a pleasure to talk to these guys, and they make what is a complex subject easy for even me to understand!
The Tiki Yard
Nov 17, 2024
on
Shopify
The app did not work, nothing would load and then it would kick me out only to make me add my domain back into to re-enter the app, even though it is connected to my Shopify admin. The only pages I could access were to choose a plan or the settings page. All of the others pages would not load. customer support was unable to help so they escalated it to tier 2. Was told they would contact me by email. It was taking too long so I just deleted the app. If this is a sign as to what I can expect for this app, no thanks. I installed it because of the great reviews from so many people so I have to say it is a let down to not have the same experience.
Macberrys
Nov 17, 2024
on
Shopify
Excellent App and Customer support! I am new in the SEO field, and Booster made it easy for me to understand and to trust the process. The Customer support, Pol, gave me tips and did few favors, all for free and on a free plan! What else should I expect? Highly recommend Booster.
Viral impact
Nov 17, 2024
on
Shopify
Michelle was so helpful, verified my account and even helped me change my favicon when she didn't have to!
Cook Lux
Nov 16, 2024
on
Shopify
I've had an excellent experience with BOOSTER SEO & IMAGE OPTIMIZER. The app does exactly what it promises, and the support team is top-notch. Rain, my agent, was incredibly helpful and knowledgeable. He quickly addressed my queries and provided valuable suggestions. I highly recommend this app to anyone looking to boost their website's SEO and image optimization. It's a game-changer!
BigTimeFlies
Nov 15, 2024
on
Shopify
We've had success with another website using BOOSTER SEO and are now using it on both. Easy to use and faster than other SEO apps we've tried. Thank you to Yaci for such great help via chat! Much appreciated for sure.
Leopards Avenue
Nov 15, 2024
on
Shopify
the rep gave quick responses, gave more value than i asked and was very clear and kind with responses. I have not tried the app yet, this is based off of their support team.
4U! Online
Nov 14, 2024
on
Shopify
5 star all the way! So easily to navigate, absolutely great service by Alex, the whole thing was so quick and easy and over with and I'm back to what I need to be doing! Highly recommend this! Runs smooth, great customer support! What else can you ask for???
Ms. Sensational
Nov 14, 2024
on
Shopify
Amazing customer service and fast solutions. I JUST downloaded the app and was still in the process of verifying my store when Izzy stepped in and quickly helped me as well as offered me some additional help to increase traffic and rapport for my store. I’m extremely grateful for the live help as I continue to improve my brands website
Phantom of the Vogue
Nov 13, 2024
on
Shopify
Really grateful talking with Yaci. Got a lot of useful information and got followed in instagram, which means a lot to small business
Kilig Ko
Nov 13, 2024
on
Shopify
Helpful and straightforward application for SEO. Highly recommended for starting with their variety of plans.
Sophie Gift Shop
Nov 13, 2024
on
Shopify
The customer service agent was fantastic! She was friendly, and very helpful. I would highly recommend them to anyone who needs assistance.
La main verte - CBD
Nov 12, 2024
on
Shopify
Jon m'a répondu directement sur le chat, pas d'attente et résolution du problème efficace ! Merci
Lalex & Co
Nov 12, 2024
on
Shopify
Jon was super helpful and quick to respond! He provided clear answers to all my questions and made the support experience really easy and stress-free.
La Chambre Rouge
Nov 11, 2024
on
Shopify
Yaci was awesome at helping me get started. She answered my every question and provided me with much needed advice and tips. Thanks for the awesome experience.