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Customer reviews: BOOSTER SEO IMAGE OPTIMIZER

Develop by Booster SEO

Reviews (9,806)

Overall rating
4.9

What Merchants Think

The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.

Key Strengths

  • Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
  • User-friendly and intuitive interface.
  • Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
  • Quick and smooth setup process with clear guidance.
  • Helpful in improving search visibility and site performance.
  • Offers valuable insights and suggestions for further optimization.

Common Concerns

  • Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
  • Inadequate support response to critical issues reported by some users.
  • Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
  • Concerns about unnecessary or ambiguous alterations made during support sessions.
  • Some users received unwanted promotional emails after uninstalling the app.

Final Thoughts

Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.

Well Water Finders

Jan 05, 2025  on Shopify

I had a brief chat with Izzy who helped me optimize my site. As quoted, the entire process only took a couple of minutes and Izzy was courteous and helpful throughout. She even made a recommendation and shared a 'how to' video with me. Highly recommend this app!

OKIE DOG SUPPLY

Jan 02, 2025  on Shopify

Just started using this. Literally an hour ago. Score went from 20 to 90. Yaci has been AMAZING! Stellar. Phenomenal. Cannot sit to Learn more about this app!

Lyla's Green Planet

Jan 02, 2025  on Shopify

My thanks to Yaci in support for answering some questions for me today and and telling me about Shopify Learn where I can see tutorials, online courses, and webinars for free from knowledgeable, experienced, and successful merchants. I just installed the app and so far its very impressive. I'll give it three stars but only because I just installed it.

Couture Underground

Jan 01, 2025  on Shopify

EJ was very kind, knowledgable, and helpful! Thank you so much for a seemingly easily verification process!

captivatingconversationsstarters

Jan 01, 2025  on Shopify

I installed the Booster SEO app on my Shopify store, but my experience with their support has been frustrating. I've been trying to get help through their 24/7 support for several days now, but the issue remains unresolved. A Tier 2 agent even requested access to my store but never logged in to address the problem. Booster SEO provided me with a ticket number, assured me that my issue is a top priority, yet here I am still waiting with no resolution in sight. As a Shopify user, I rely on apps like Booster SEO to function efficiently, but this lack of support is incredibly disappointing. I hope this post helps bring attention to my unresolved issue and leads to a timely resolution. #ShopifyApps #CustomerSupportFail #BoosterSEO #SmallBusinessHelp

Rsb furniture ltd

Jan 01, 2025  on Shopify

Jon is very helpful and quick to respond, i am starting the trial and will update my review once i have had some time to use the app.

Shed City

Dec 31, 2024  on Shopify

Very easy to get assistance and also to set up. Information supplied was easy to follow. Thank you Yaci for your help.

kurainami

Dec 31, 2024  on Shopify

I recently received support from Alex, and I was thoroughly impressed with the efficiency and promptness of the assistance provided. Alex's communication style was truly unique—refreshingly clear, engaging, and personable. The whole experience was seamless and left me feeling well cared for.

le cottage bohème

Dec 30, 2024  on Shopify

Literally haven't even gotten fully into this app yet and I'm already grinning ear to ear. Things that should be difficult and tedious have been super simplified and my chat agent(Jon) was absolutely the kindest and patient-est(lol) ever and was super helpful! I fully recommend this app for Shopify!

BeFreeDaily

Dec 26, 2024  on Shopify

I worked with Rain to verify my store. Rain was quick and efficient! I am very impressed with Booster SEO's customer service!

thePINKchair.ca

Dec 26, 2024  on Shopify

Just getting started using it. I was able to chat with Rain for a bit and he was a great help to me. I am excited to get this app optimized and running full throttle for us. I am sure Rain and I will become great friend after this adventure!

Jana`s Trend & Style

Dec 25, 2024  on Shopify

Ich bin Neu dazugestossen und bin sehr skeptisch gewesen. Muss aber sagen, das der Support/ Chat mit Jon sehr nett und Hilfsbereit gewesen ist. Für den jetzigen Moment fühle ich mich sehr gut aufgehoben . Vielen Dank

Legal Power

Dec 25, 2024  on Shopify

The module has messed up all the meta fields and the order of the product photos. We have to invest hours to correct everything that was caused by the module.

The Species Collection

Dec 23, 2024  on Shopify

Hmmmm...where do I start? This app is one of the best apps on the Shopify app store simply because I don't have to spend as much time on as 'raw' SEO or spend $1000's on hiring a team! As an incredibly busy person, this app solves that problem! Furthermore, I also don't have to spend as much time if I was to do the SEO by myself, as the app does the heavy lifting for me! Finally, thanks a lot to Izzy and Pat escalating my issue to the Tier 2 team, who were able to get to the bottom of, and resolve, my issues within due time!

ETENWOLF

Dec 22, 2024  on Shopify

WORSE APP EVER!!!! I could not do any SEO audits when I first installed this app, so I waited the next day. Still, there are tons of bugs while I am trying to improve SEO performance. So I decided to uninstall the APP. THEY DELETED ALL META TITLE AND DESCRIPTIONS FOR ALL OF MY PAGES. I have to restore a theme to an aged backup and start implementing the updates all over again. STAY AWAP! USE OTHER APP!

Curious Rabbit

Dec 21, 2024  on Shopify

Really impressed with the app so far. Super easy to use and also gives simple actionable steps to help improve your site further. I recently asked a question to their customer service department, and Rain was fantastic. Not only did Rain help with my query quickly, but also proactively gave some small tips for my store, so I left learning a lot more than I had initially thought and feeling super happy!

OwnTheAvenue

Dec 19, 2024  on Shopify

Great customer service - Made sure my SEO is setup and running smoothly. I would recommend them to any one looking for SEO. Thank you again.

Braille Tactile Signs Aust.

Dec 18, 2024  on Shopify

Yaci was a terrific help when I reached out, and made everything so easy - I barely had to lift a finger!

Wylies Outdoor World

Dec 18, 2024  on Shopify

This app broke my H1 and description tags, I reached out to support over 3 weeks ago, without a resolution. I also used the app for a second time and was charged £60 for using it for under 24 hours. I was promised a refund that has still not materialized. overly expensive, damaging to my website, and unsatisfactory support. I don't recommend

It's Sugar!

Dec 16, 2024  on Shopify

Just discovered and first impressions of customer service are excellent. Verified my business in just a few minutes and provided other bonus information. Really pleased

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