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Customer reviews: BOOSTER SEO IMAGE OPTIMIZER

Develop by Booster SEO

Reviews (9,806)

Overall rating
4.9

What Merchants Think

The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.

Key Strengths

  • Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
  • User-friendly and intuitive interface.
  • Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
  • Quick and smooth setup process with clear guidance.
  • Helpful in improving search visibility and site performance.
  • Offers valuable insights and suggestions for further optimization.

Common Concerns

  • Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
  • Inadequate support response to critical issues reported by some users.
  • Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
  • Concerns about unnecessary or ambiguous alterations made during support sessions.
  • Some users received unwanted promotional emails after uninstalling the app.

Final Thoughts

Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.

Home Harmony Hub

Dec 01, 2024  on Shopify

Overall I enjoyed my experience with BOOSTER SEO and EJ on the team. He was super helpful and even suggested hints for my website! Very nice and very helpful.

Milz & Madz

Dec 01, 2024  on Shopify

EJ was quick and eager to help verify my store, and ensured I received friendly and inclusive support for my business. It was a great experience overall and a big factor in my decision on staying with Booster

The ASHEVILLE Co.™

Dec 01, 2024  on Shopify

New to the system- so far so good - optimistic. Agent was super professional and helpful. Very friendly and competent. Quick reply- excellent service!

Tenini Strive Electronic Shop

Nov 30, 2024  on Shopify

She was great, thank you! She made a recommendation about the store Favicon in which I didn't know was still showing shopify instead of my logo. I really appreated. I'm starting to used the apps now, will update on progress.

Every Season Gifts (ESG)

Nov 30, 2024  on Shopify

Booster SEO is a great tool for anyone new to websites and online stores. It gets the SEO job done easily and without hassle. All you need to do is turn on Autopilot, and that's it! Thanks for a great app.

Urban Luxe Boutique

Nov 28, 2024  on Shopify

I would refer this app to ours, due to the mere ease of the app itself. But secondly it's the customer service for me. Thank you Yaci you're the best.

Inkasis

Nov 28, 2024  on Shopify

The support provided additional information about the specific area where help was needed. Very polite and well-structured recommendations.

farmry

Nov 28, 2024  on Shopify

Jon was super helpful and descriptive. went beyond the way to help me in understanding the plugin workings. super happy with his communication style . KUDOS

Embellishments by Melissa

Nov 27, 2024  on Shopify

I spoke with Rain regarding verifying my site. He provided excellent service, answered all of my questions, and he even sent me our chat via email so that I could find the helpful links that he sent me in the chat!

ParfmWorld

Nov 27, 2024  on Shopify

Many thanks to Jon. He really helped me a lot. Very helpful and nice. He helped me with my problem straight away and also offered me a good discount. I can only recommend him. Kind regards, Sercen

Steve's Hemp

Nov 27, 2024  on Shopify

Immediately after installing this app, Jon was of great help. Very impressed by everything this app can do. Excited to see how it helps our store.

Neonwale

Nov 26, 2024  on Shopify

I have just started my free trial and I must say that their customer support was extremely prompt and friendly and also honest special mention to Therese for a swift support experience. Will definitely come back and review again after using the app.

ANGELEYE

Nov 25, 2024  on Shopify

Customer service was very help. Suggested tips outside of what I was getting help for for max service. Excited to get better acquainted with the app. Thanks for your support Therese!

Flowerpot

Nov 25, 2024  on Shopify

Jon was extremely helpful and thoughtful while assisting me via chat. He also provided some positive feedback as he quickly verified my website. I appreciate his efficiency and kind words.

Olynpix Tours & Transportation

Nov 25, 2024  on Shopify

So far so good, Jon was very helpful and quick to respond. Excited to see what the app has to offer in the next few days.

URBAN WORKSHOP

Nov 25, 2024  on Shopify

Yaci was absolutely wonderful to talk to while she assisted me with my site. Best chat assistance I've had online thus far!

LYMA

Nov 25, 2024  on Shopify

Great so app so far. Easy to use and does what it says on the tin. I spoke to Jon, on their support team, who was quick to respond, knowledgable and happy to help. Based on the above, I would highly recommend,

Little Gents Closet

Nov 24, 2024  on Shopify

I am just setting up the app so I am not sure on functionality and what it will do for my store..I will update this once I have used it, but customer service is amazing. Super quick and very helpful. Thank you Michelle!

Brokenhearted World

Nov 23, 2024  on Shopify

Izzy was amazing and super helpful in verifying my store quickly/efficiently. They also provided some helpful tips to make it better as well, which was awesome. Overall 10/10 experience!

Budget Tegels

Nov 22, 2024  on Shopify

Klantenservice is echt super, ze helpen je helemaal GRATIS en je ziet meteen verschil. Je gelooft bijna niet dat het helemaal gratis is. Michelle heeft me heel goed geholpen!

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