The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.
Key Strengths
Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
User-friendly and intuitive interface.
Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
Quick and smooth setup process with clear guidance.
Helpful in improving search visibility and site performance.
Offers valuable insights and suggestions for further optimization.
Common Concerns
Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
Inadequate support response to critical issues reported by some users.
Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
Concerns about unnecessary or ambiguous alterations made during support sessions.
Some users received unwanted promotional emails after uninstalling the app.
Final Thoughts
Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.
GLOWNAX
Oct 29, 2024
on
Shopify
As I was setting up the app for my Shopify store, Alex was very helpful and highly responsive. Highly recommend the app for all its features and customer support
Battleford Boutique
Oct 29, 2024
on
Shopify
The support was amazing. I didn't have to wait long to have a live chat with Jon. He answered all of my questions and even shared a link to save on my subscription for the first year. This will give me an opportunity to see how much of a difference this app makes. I can't wait to see.
Occasion Nation Studio
Oct 29, 2024
on
Shopify
Jon kindly helped me with verifying my store today. Everything went really fast and was given all the information I needed to proceed and learn more about the app. Can't wait to have it fully operational, that will be a breeze with this kind of support!
Behold Baby
Oct 29, 2024
on
Shopify
Yaci was so helpful today! She is very knowledgeable and really took the time to help me! Thank you Yaci!
Honu
Oct 29, 2024
on
Shopify
Yaci was incredibly helpful and nice. I didn't feel pressured at all, but the advice was honest and informative. I appreciate her help. I will be thinking about the paid packages.
Shack In The Back Designs
Oct 28, 2024
on
Shopify
EJ was quick to help me out with verifying my site, he even gave me a few suggestions for my site. I am completely new to SEO, wasn't made to feel silly when chatting.
LAYNE STUDIO
Oct 27, 2024
on
Shopify
I am only rating a middle rating only because I have just installed the app this evening and do not know how well it will perform just yet. However, I did enjoy the chat I had with EJ during the verification process. She was pleasant and complimented my site. She answered my questions with care and concern. My experience with her was excellent.
Loralie Designs
Oct 27, 2024
on
Shopify
Alex was EXTREMELY prompt, most helpful and FUN to work with.
Just now breaking the ice on the app but I am very hopeful it will provide greater success with our site based on the reviews.
Thank you, Alex!
didadoo
Oct 26, 2024
on
Shopify
Ich hatte das Vergnügen, mit EJ vom Support-Team zu sprechen, und ich kann nur sagen: absolut top! EJ war unglaublich freundlich und sympathisch – genau das, was man sich im Kundenservice wünscht. Er hat mir nicht nur bei meinem Anliegen geholfen, sondern auch super interessante Vorschläge gemacht, auf die ich selbst nie gekommen wäre. Seine Fachkenntnis und sein Engagement haben mir wirklich weitergeholfen. Ich bin total dankbar und überglücklich über den exzellenten Service!
Glass Bangers Hockey
Oct 24, 2024
on
Shopify
I have not been able to test the app yet, however Izzy was very helpful getting my site verified and giving me some pointers that could help me out. So far so good and I'm looking forward to learning more.
Caffeine Joe's Coffee Company
Oct 24, 2024
on
Shopify
I would most definitely recommend this app to others. Izzy was very helpful going the full distance explaining the app to me ***** Five Stars. Very helpful, understanding, and patient with me.
Fitness Factor
Oct 24, 2024
on
Shopify
EJ is the best! His customer service is incredible. He deserves a 5-star review! I am still new to the app, but his service is what might keep me as a long-term customer.
Nature’s Pulse
Oct 23, 2024
on
Shopify
EJ at Booster SEO delivers exceptional service and expertise in digital marketing. He is knowledgeable, attentive, and results-driven, offering personalized SEO strategies that effectively improve search rankings and visibility. EJ is dedicated to understanding client needs and delivering tangible results, making him a great asset for any business looking to enhance its online presence. Highly recommended for anyone seeking professional and effective SEO services.
Orvalin
Oct 23, 2024
on
Shopify
⭐⭐⭐⭐⭐
I am absolutely thrilled with BOOSTER SEO & IMAGE OPTIMIZER! This app has significantly improved the loading speed of my website by optimizing all my images without compromising on quality. The SEO features are also fantastic, helping me boost my site's ranking on Google effortlessly.
A special shout-out to Rain from customer service, who was incredibly helpful and quick to respond to my queries. Rain made the entire experience even better with excellent support and clear communication. Highly recommend this app for anyone looking to improve their site's SEO and performance!
Alessandro Bruno ATB Personal Training
Oct 23, 2024
on
Shopify
Pol was kind but straight to the point... perfect i would say! With BOOSTER SEO everything's good and very helpful for now, i think i will be satisfied!
Father's Grip
Oct 23, 2024
on
Shopify
That was a great experience, specially Jon from the chat team, he was so kind and helpful, thank you.
Evergreen Toy Store
Oct 21, 2024
on
Shopify
it was a pleasure working with Booster SEO to fix my site issues. the support team was fantastic and was clearing all my concerns with detailed responses.
Definitely 5 stars
Live Well
Oct 21, 2024
on
Shopify
The automated SEO service is really convenient. Yaci has been incredibly helpful and informative as well.
DuetteNYC
Oct 21, 2024
on
Shopify
Excellent response time and engagement, with an enthusiastic and helpful representative. Thank you.
Cool Dog Teez LLC
Oct 20, 2024
on
Shopify
Alex is a superstar! She quickly answered my questions and took care of my request. Great experience, great customer service, and super positive and charming attitude. With support like this, you actually feel comfortable signing up for their paid plans, knowing that there will be someone to assist with the best of service. I've seen other products' customer service, and the product may be very good, but Customer Service makes you not want to take a chance because of their really bad attitude or service.
Highly recommend this product and especially ALEX!!!