Only optimizes some images, then they tell you you need to wait a month to get the rest done. But that never happened. I emailed, messaged, used the chat, and never got any further response. They did send a collaboration request, which I accepted immediately, but nothing further. Six weeks of waiting, messaging, being told that it would start later, later, later. Customer service is basically non existent.

Alex was absolutely wonderful to work with! From start to finish, their professionalism, kindness, and genuine dedication truly stood out. They communicated clearly, followed through on every promise, and made the entire experience smooth and enjoyable. It’s rare to find someone who not only delivers exceptional results but also brings such positivity and care to the process. I couldn’t be happier with the outcome—thank you, Alex, for going above and beyond!

Been waiting over a month for this to work. After installation they tell you it will only be updated once a month due to data limits... A month passed two weeks ago, and no further updates were applied to photos.. and I have been messaging daily with no help at all. I'll uninstall and try something else, just really irksome to spend six weeks waiting, with zero help from support. They don't respond to messages through shopify, or emails. You will get a preliminary response through the chat feature, but it just says "we will escalate this", then they don't ever respond again. If you do it again, you just get the same preliminary response, then nothing else. Might be a bot. Totally embarassing that I spent so much time hoping this would work, but hopefully I can save someone else the trouble.

Extremely efficient and enjoyed the conversation explained everything thoroughly. I have no doubt I will be chatting to your assistance in the future couldn't thank you enough regards John.

Terrible service. Been paying for this app for 1yr giving them the benefit of doubt while nothing gets done and chat bots seem just to be pretending to look into why it doesn’t work. Complete scam and waste of money

I'm off to a good start today with booster seo.... great support help too which is always nice! thanks

My day one experience with Booster SEO has been good. The team was very responsive and quick . Gave tips to set up. links to refer to in future if I may need. Let me use or sometime and come back here on how the journey has been. Thanks.

I'm still a starter, but the assistance and the help they provide is great, so only because of this i'll recommend it. Thanks so much Alex

Therese was super helpful and so far, if this is the customer service they have, it looks really promising.

The customer service was clear, informative and nice. I am getting the feel for the app and accessing how it can best help my store. Thanks again!