The "BOOSTER SEO IMAGE OPTIMIZER" app has generally received positive feedback from merchants. Users appreciate the app's user-friendly interface and the supportive customer service team, which provides timely assistance and deep insights into optimizing store performance. Many users commend the supportive staff, highlighting the prompt and efficient responses that enhance the overall user experience, though there are some concerns about technical glitches and limited free features.
Key Strengths
Exceptional customer support team; staff like Yaci, Alex, Jon, and others are frequently praised for their professionalism and helpfulness.
User-friendly and intuitive interface.
Enhances SEO capabilities, making it easier for non-experts to optimize their stores.
Quick and smooth setup process with clear guidance.
Helpful in improving search visibility and site performance.
Offers valuable insights and suggestions for further optimization.
Common Concerns
Technical issues such as breaking internal links or H1/meta tags have been reported, often requiring technical intervention.
Inadequate support response to critical issues reported by some users.
Limited functionality in the free version; many features are reserved for paid plans, which some find restrictive.
Concerns about unnecessary or ambiguous alterations made during support sessions.
Some users received unwanted promotional emails after uninstalling the app.
Final Thoughts
Overall, the "BOOSTER SEO IMAGE OPTIMIZER" app is valued for its ability to facilitate site optimization with ease and efficiency, making it a great tool for Shopify store owners looking to enhance their SEO efforts. However, potential users should be aware of the app's limitations on its free tier and possible technical challenges. With outstanding customer service and helpful guidance, many merchants find the app a worthy investment, especially when opting for the premium features.
Lalex & Co
Nov 12, 2024
on
Shopify
Jon was super helpful and quick to respond! He provided clear answers to all my questions and made the support experience really easy and stress-free.
La Chambre Rouge
Nov 11, 2024
on
Shopify
Yaci was awesome at helping me get started. She answered my every question and provided me with much needed advice and tips. Thanks for the awesome experience.
AGC
Nov 11, 2024
on
Shopify
I just started with this app so all I can really comment on is the how easy it has been to set up and that support has been very helpful. Hopefully, things will go well and I will have lots of good things to say.
Mr. Karne-Buros
Nov 11, 2024
on
Shopify
Outstanding Customer Service from Alex!
I had the pleasure of working with Alex to verify my account, and I couldn't be more impressed with her professionalism and kindness. She was incredibly responsive. Even though the task was straightforward, Alex went above and beyond to ensure everything went smoothly. Her friendly and supportive approach made the whole process stress-free. I'm really grateful for her excellent assistance, and I highly recommend her service. Thank you, Alex, for making the experience so positive!
Green Dog
Nov 10, 2024
on
Shopify
Only new to the app today so its getting a 5 star due to their customer service, Alex was very helpful in helping me decide which service to use. Thank you, looking forward to exploring the app and seeing how it can approve my store's visibility through SEO optimisation
Maison Cocon
Nov 10, 2024
on
Shopify
Pour l'instant, je n'ai testé que le module gratuit avec de légères optimisations.
J'ai eu l'occasion d'échanger avec Alex et cela a été simple et fluide, bien qu'en anglais (je suis de langue maternelle française, mon anglais est un peu rouillé).
L'expérience utilisateur a été très chouette.
FalkonEye
Nov 09, 2024
on
Shopify
I've been using BOOSTER SEO for my Shopify store, and the results have been fantastic! The app is incredibly easy to set up and instantly made a noticeable difference in my site’s speed and SEO performance. What really stood out, though, was the support I received from EJ. They went above and beyond to guide me through the app features, answer my questions, and provide personalized recommendations that helped optimize my store even further.
BOOSTER SEO truly simplifies the SEO process with automated features that save me time and give me peace of mind, knowing my store is optimized without constant manual work. Highly recommend this app and a big shoutout to EJ for their great service and expertise!
GA HEADHOUSE
Nov 09, 2024
on
Shopify
Booster SEO offre des conseils pratiques pour rendre le site plus performant. Le chat en direct permet un accompagnement réactif pour répondre aux questions
The Crescent Boutique
Nov 09, 2024
on
Shopify
So far so good, The booster got my score up from 20 to 70 very quickly, and customer service agent Michele was very friendly and helpful in verifying my store and also giving me a tip that I didn't know about to help me with my store.
Immersehq
Nov 08, 2024
on
Shopify
Outstanding service from start to finish. Answered all of my questions and as a new merchant seller it is useful :)
Would fully recommend others to use this app and their customer service.
Elleomental
Nov 06, 2024
on
Shopify
the booster SEO app is a good one, provides real value, but what is really great, is their customer support. They were able to provide me with full support on what all the things in the report mean for my store and for the search results. Really great! Keep up the good work guys!
Askarteluliike Kätevä-Käsi
Nov 06, 2024
on
Shopify
First of all thank you! Jon is doing so much work and helping people with the app! App seems great and very easy to use. I think our results are improving in near future.
Waev Sports
Nov 06, 2024
on
Shopify
Jon has been overly helpful and nice. Helped me with all my questions and issues. Gave me a great offer and super friendly. If i could give 6/5 stars I would.
Olive & Oils
Nov 06, 2024
on
Shopify
EJ was wonderful. Answered all of my questions quickly. I also had another chat with Rain.. They both are amazing and so easy to work with!
viinivarusteet.fi
Nov 05, 2024
on
Shopify
Alex was being extremely helpful and friendly by providing a link to starters tips as a new Shopify entrepreneur. Also gave a VIP status and very usable discount for 12 months, so I am very grateful of this. Great job and this is also a good demonstration how to keep customers happy and loyal :) Great tone of voice! Thank you once again!
Rabella Oils
Nov 05, 2024
on
Shopify
Thank you very much Izzy for your help! I recently started using SEO & Image Optimazer and I must say, it's been a game changer for my website. The user interface is intuitive, making it accessible even for those like me who aren't tech-savvy! I really appreciate the step-by-step guidance provided by Izzy, which semplifies the optimization process. Thank you again Izzy for providing insightful recommendations that are easy to follow.
Christian Kids
Nov 04, 2024
on
Shopify
Alex was efficient and helpful. Alex responded timeously allowing us to work through my request quickly. Great service.
Paakhaa
Nov 04, 2024
on
Shopify
Izzy was extremely helpful and proactive to get the best out of my website. I appreciated the quick tips and extra effort.
Thanks so much.
CSC Utensili
Nov 04, 2024
on
Shopify
Quick and efficient support made by Izzy. Great start so far, ready to see how the app can improve my e-commerce seo!
The Gift Shop
Nov 04, 2024
on
Shopify
Had an excellent interaction with Michele today.
Super polite and fun to speak to and solved my inquiry in no time.
It's always nice to know we're talking to a human on the other side of the screen! :)