Bon Loyalty & Rewards is a Shopify app designed to boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
I'm just now setting up the app, but so far it's easy peasy. And the support is awesome. Each time I had a question, I got a clear and prompt response, complete with some sort of graphic or animation to help me have fun with the process. I have a good feeling that this is the app for us!
I've switched from own programmed solutions that we needed to use some years ago and currently scaling a new brand using BON. It's just fantastic!!! Here are some more Infos from my thoughts why you should be using it and how it helps me and my Brand: Building Stronger Connections Through Communities, Affiliates, and Loyalty Driven Approach In my years of helping brands scale, I've discovered a powerful truth: communities, affiliate networks, and loyalty programs are not just add-ons—they're growth engines. Here's why: Direct Connection to Your Audience Especially for Gen Z, brand relationships are everything. They don't just want products; they crave connection. By building communities, you're not just selling—you're creating belonging. Action-Driven Growth Imagine rewarding customers i.e. for: Joining your exclusive group Inviting friends to your Brand or Community Sharing your content on social media - (Free UGC) This approach doesn't just boost numbers—it creates authentic, organic growth without relying heavily on costly paid acquisition platforms. Strengthening Brand Identity When customers actively participate, they become brand ambassadors. Their engagement reinforces your brand's presence and values in the market. Thinking Outside the Traditional Loyalty Box Most loyalty programs are transactional. Be different: - Include customers in brand ideas - Reward consistent engagement, not just purchases - Keep them informed with i.e. Educational Content + Reward them There are dozen ways just think outside the box. This approach turns customers into insiders, fostering deeper loyalty. + Seamless Sales Integration By keeping engaged customers in the loop of your sales cycle, you're creating a receptive audience for new offerings. It's not just about rewards or giving money away (that's what most Brands still belief lol) it's about building a responsive customer base.
Very good app and customer support especially Maxxie was super helpful and prompt in solving the problem I had.
What an exceptional team - Always available. The Loyalty Program is easy to setup & has all the features I need. I am very happy with the various customization options available! I would highly recommend it! Thank you Cara, Mia, Maxxie & Lucas for attending to all my questions & your help.
BON loyalty is sooo great!!! Easy to set up all the things you need! And the service is super great, especially Hazel, a nice girl who always quick reply me when I have any question and need any help!! I recommand this app!!!
Hazel went above and beyond to assist me and that's just the standard I have come to expect from BON: Loyalty Rewards Referrals. Thank you!!!
Sophie was extremely helpful, answered quickly and ensured my questions were addressed and problems resolved! Awesome service.
It's very well made Shopify app with combination of multiple functions - loyalty and referral. Customizable rewards name, color & theme of the widget, and the points to rewards and redeem. Even the service is amazing with crazy almost always-on chat availability of intelligent human agent. Can't ask for more and wish other apps are like BON. Thank you!!!
J'ai téléchargé l'application aujourd'hui et elle répond à de nombreuses attentes. La version gratuite est déjà assez complète et ça c'est une bonne chose. L'assistance est très réactive : Hazel m'a énormément aidé dans toutes mes questions et a proposé des solutions adaptées. Un grand merci !
This app has a great interface and features that are perfect for what I'm looking for. Customer service is excellent. I had some questions and Hazel responded quickly and was very kind.
Love it, i think that Hazel has helped to make the experience of installing this app a breeze and i would recommend it to anyone.
Great App so far! Everything you need, plus exellent support by Jean :) Thanks for your help and fast response.
I commend the very supportive team. I get an answer to any question immediately and all the helpers are very friendly and nice. The app is easy to handle and convenient to use. Highly recommend!!! ❤️❤️
Sophie a été d'une grande aide pour la mise en place et les modifications apportées à mon système de fidélité Bon Loyalty après avoir eu quelques difficultés à comprendre et mettre en place correctement le système. Merci beaucoup Sophie pour ton aide.
Hazel and Jean are amazing! My questions were answered, and they set up my page for me!! Great customer service, I am very excited to use this product.
Very happy with onboarding - nothing is too much trouble for the team and everything we asked about was responded to quickly and actioned right away. As newbies to this platform, this level of help and support has been invaluable. Thank you!
Recommended it to everyone need it.Process easy to operate. Customer service is great and response quickly, especially Hazel,She is great and professional. My problem is solved immediatedly. Thanks Hazel!!!
A very pleasant experiment, the application interface is very easy to understand and can be quickly set up and personalized according to your needs. When I wanted to remove the app logo, Jean responded very quickly and completed my request in less than a minute. Highly recommended!
サポートの反応は比較的早く、親切で、日本語での問い合わせが可能です。 時間交代?で対応してくださっているのでスタッフの方が交替することで途中コミュニケーションがうまくいかないとこもありましたが、すぐにこちらの意図を理解してくださる方に代わっていただくことができ、おかげでカスタマイズについても細かく詰めることができています。 質問への回答もスピーディでとても助かっています。 まだ運用前ですが、安心して進められそうで選んでよかったと思っています。
Super service client qui t'accompagne, réponds à toutes tes questions et solutionne tous les problèmes. Je suis très satisfaite, merci beaucoup !