BON Loyalty & Rewards is a Shopify app designed to help businesses boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.
Application facile a utiliser et intégrer à son site. Service client réactif et disponible merci !
This plugin/app has been a game-changer for my website—intuitive, effective, and exactly what I needed. The free plan offers substantial value, making it ideal for new or small businesses, while the next tier is affordably priced for those ready to scale. What truly stands out, though, is their exceptional support team. They’re consistently friendly, responsive, and quick to resolve any issues. A special shoutout to Anna from support chat, who recently helped me not only fix a branding issue but also guided me to additional settings to better integrate the app into my store while allowing my brand to shine through their plugin. 5 stars—highly recommended!
Really appreciating the Customer Service so far. We have only just started the Import process, but it was seamless thanks to Cara, Mia, and Hazel. Excited to see how this continues to go with BON. Already a huge improvement in customer support from our last rewards app.
Very limited App. Also it requires access to data that it does not need to create or fulfill it's purposes. It should not be allowed access to our Theme or Order details and fulfillment details of our customers. It ONLY needs the data of the customers who sign up for the loyalty program! Nor should it be able to identify our IP address and device.. Delete this App!
Je démarre avec l'application donc je ne la connais pas vraiment mais je mets un avis pour le service. Cela fait 2 nuits que je contacte le service clients et j'ai une réponse de suite. C'est vraiment incroyable d'avoir un tel service très pro, c'est assez rare sur internet et surtout une vraie aide. J'ai vraiment été accompagé pas à pas. Je pense que l'appli est très bien car pour avoir un tel service client, l'application ne peut être que performante. Je recommande à 1000%. Je reviendrais Merci Cara donner un avis quand j'aurais un peu d'expérience avec l'application. Merci Cara.
I have been using the BON: Loyalty Rewards Referrals app for a while now, and I am beyond impressed! The app is incredibly user-friendly and offers a seamless experience for both setting up and managing loyalty programs. The customization options are fantastic, allowing us to tailor the rewards system perfectly to our brand's needs. What truly sets this app apart is the customer service. The support team is exceptionally helpful, responsive, and always ready to go the extra mile to assist with any queries or issues. They’ve made the whole process smooth and hassle-free, which is invaluable when running an e-commerce business. Highly recommend this app to anyone looking to enhance their customer engagement and loyalty. It’s a game-changer for our Shopify store!
I've just installed BON due to it's really good pricing structure compared to a previous app. From install, I've had support from Jean who has started guiding me through the integration process. Support like this is invaluable. Thank you Jean!
Great app, successfully solved my problem.Hazel and Sophie's professionalism and prompt replies solved my problem. Definitely recommend!
I'm a beginner in Shopify and just got BON downloaded a few hours ago after seeing a really good review on YouTube. My goal is to set up a nice loyalty program for my clients, but sometimes things can get really complicated. One thing I can say for sure is that the customer support is insanely quick and ready to help you whenever you need it. Anna helped me so fast that I can assure you she's the Flash reincarnated XD! Thanks once again for the support! For now, and without a doubt, I recommend this app!
My customers reported difficulty using at checkout. Where the cart would flip out and not show the correct items in the checkout screen. If this continues the app is completely useless and pointless.
Maxxie and her entire team are great! They typically reply fast, and their support goes beyond what's asked! Thank you so much, the BON team, for creating such a good product and providing such outstanding support.
Amazing app! It works exactly as I want. Thanks to Jean and Maxxie, who took me through the whole setup and resolved my requests on time. It works perfectly now with my theme, and I recommend everyone to give a try!
What an exceptional team - Always available. The Loyalty Program is easy to setup & has all the features I need. I am very happy with the various customization options available! I would highly recommend it! Thank you Cara, Mia, Maxxie & Lucas for attending to all my questions & your help.
Er super glad for appen, og kundeservicen er i top! Har kun haft gode oplevelser, og svar på mine spørgsmål - især Maxxie har været rigtig sød til at hjælpe. Super god support, og hjælp med at tilpasse appen til vores behov!
Hazel was incredibly helpful in resolving my position icon issue. She quickly diagnosed the problem as a Safari-specific glitch and guided me through clearing the cache. Thanks to her expertise, I was able to resolve the issue promptly and confirm that my website settings were correct. Her assistance was fast, efficient, and professional
Customer support is extremely prompt, polite and accommodating. I was lucky to speak with Jean, and they did everything they could to help my clients business flourish with BON.
I spoke with Mia, she had super fast responses, very friendly to speak to and super helpful, answered all of my questions very thoroughly
App intuitiva, nella versione free le opzioni sono un po' limitate tuttavia, ma si può comunque lavorare bene. Sophie del servizio clienti è stata molto gentile e mi ha aiutata a risolvere un problema.
Great customer service. Fast and efficient. App does what is supposed to do. Has everything you need from a Loyalty app.
I compared six loyalty applications and chose BON because its unlimited orders and affordable price really attracted me. After installing it and running some tests, I found the support team to be incredibly responsive. They quickly replied to my inquiries and helped me solve any problems with great patience.