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Customer reviews: BON Loyalty Rewards Program

Develop by BON Loyalty

BON Loyalty & Rewards is a Shopify app designed to help businesses boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,467)

Overall rating
4.9

Sweet Pea's

May 29, 2025  on Shopify

If you are looking for the best experience for e-commerce at an amazing price point don't even hesitate. Sign up and get going! Sadly, they did not have the features I needed for the POS side of my business. At the time of this review I would need to pay their development team to import my existing customers' phone numbers, and when setting up POS redemptions, I cannot select an entire collection. Their developers could make this happen for an additional fee. I have too many products to enter to make this work for my POS, and I just don't want to simplify what we have been doing for three years for fear my customers will have a negative response. If you want a simple, easy-to-use system for the POS, this will also work beautifully! I really wish I could have made it work, but I am already too far into my loyalty program to change it now.

Sweet Freedom

Apr 14, 2025  on Shopify

A great app for those starting out, the customer service is very helpful, especially Courtney and Mila

AMORESY

Apr 09, 2025  on Shopify

Most of the features are easy to use and the customer support is excellent (shout-out to Mia). It integrated very well onto our website. The only frustration so far is the high paywall locking out certain features such as VIP tiers.

CA Flashforge

Mar 12, 2025  on Shopify

客服非常好

Kanso Sports NA

Jan 12, 2025  on Shopify

great - Hazel is awesome

Kanso Sports NA

Jan 04, 2025  on Shopify

great

Sammmm

Jan 02, 2025  on Shopify

I had couple of doubts before installing the app, Haze from Bon Team clarified them with great explanation.

La Cigale & La Sardine

Sep 09, 2024  on Shopify

J'ai téléchargé l'application aujourd'hui et elle répond à de nombreuses attentes. La version gratuite est déjà assez complète et ça c'est une bonne chose. L'assistance est très réactive : Hazel m'a énormément aidé dans toutes mes questions. Un grand merci !

Starfish Project UK

Sep 04, 2024  on Shopify

So far the customer service has been incredible! Quick to respond, detailed in understanding our needs, and really kind! I only gave a 4 because we haven't had a chance to really use the app and get feedback from our customers yet, so I'm not sure how it works in real time. But we love the branding options it provides and the setup process, we are feeling hopeful!

Chlupaté předplatné

Jul 03, 2024  on Shopify

I'm just starting to use the app. But I can already say that the customer support is really great. I was lucky enough to have Chelsea and Cady helping me. Setting up the application is simple, understandable and hassle-free. I hope that my customers will also be satisfied with the application.

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