Unbelievable customer servivce. Not once have i had to wait over 5 minutes for a reply. great app very useful, lots of things you can do with this

Great customer support experience! I'm still testing the features but so far I like the point rewards system both client-facing and the backend for shop owners. Everything is very easy to setup and manage. 5/5!

I have only just installed the app, but hazel has done an amazing job helping me transfer over from my previous rewards program. help me customize my whole rewards page and gave me some great tips on what else I can do to make my program work even better!

Bonloyalty is an excellent app for managing customer loyalty. I had concerns about the order limit and data import, but Hazel from the support team resolved them quickly and efficiently. Great support and a reliable app!

This is the first time we've implemented a loyalty scheme on our store, and I'm so glad we chose BON. In fairness, some of the other (more expensive) platforms may be longer established and, therefore, have more robust documentation to help complete newbies like me. But what BON might be lacking from a documentation point of view, they more than make up for with their excellent customer service. Cara has been especially helpful, making the whole process way less stressful than it might otherwise have been. When Cara hasn't been around, Sophie and Hazel have also been there to help answer my questions and point me in the right direction. No question is too silly and they have been great at helping me with the design customisations. In fact, it's a nice change to have people to chat with rather than just a mass of documentation to read and work out the answers for yourself. I would highly recommend BON to anyone looking to build a loyalty programme into their store.

L'application est tres bien faite et facile a mettre en place. L'équipe de BON est très reactive et efficace, toujours prete à répondre aux questions et nous aider au maximum (mention speciale pour Hazel and Cara!)

BON has been given to my e commerce the tools i need to create a full loyalty program also referrals system. It works very fine, you can modify and translate everything, and if you need some extra help the support team will provide you an truly excellent support

I had an incredible experience using BON: Loyalty Rewards & Referrals with Mia’s help! The app is fantastic for managing rewards and referrals, and Mia made the entire process so easy and enjoyable. She was attentive, professional, and went above and beyond to make sure I got the most out of BON. Highly recommended—definitely a 5-star service!

if you're lucky to get hazel as your customer service rep ask away your questions she quick and thorough 5/5!

HAZEL IS AN ABSOLUTE 10! BIG THUMBS UP FOR THE GREAT SUPPORT!!! AFTER THAT JEAN CAME AROUND AND IS A BIG THUMBS UP AS WELL!!! THIS IS HOW SUPPORT SHOULD WORK ALL THE TIME! THANKS AND KEEP IT UP!!!

It's great especially Hazel helps me to solve my problem quickly on setting up your app, really appreciated her help.

Just installed the app, haven't tried it out fully but Hazel was responsive and helpful in handling my setup requests and questions!

Lots of features and customizations in the app. Customer service (in particular Cara) was especially helpful and thorough, answered questions I did not even think to ask. Looking forward to using this for our sites!

A huge shoutout to Sophie and Hazel from the support team! They went above and beyond to help me get everything running smoothly and answered all my questions with such patience and kindness. It’s clear they genuinely care about their customers and want us to succeed.

the app has many third party connections plus the support from hazel has been really wonderful for any problems we faced for reports she is there

I have enrolled to the FREE version for the moment, and I must admit the way this app is designed is very friendly to the beginners. It seems very simple, robust and clear. Well, at times, I needed some help since I am a complete beginner to this reward & referral program, i was assisted by a super agent named HAZEL. She is brilliant, well mannered, knowledgeable and super fast! Overall experience was good for me! I would like to rate 5/5 for the app as well as Hazel's support!

Hazel provided exceptional customer support, going above and beyond to assist me with my inquiries. Her responsiveness, professionalism, and friendly approach made the experience seamless and enjoyable. I truly appreciate her dedication and expertise. Five stars!

Very good application, with superb customer support, thanks to Sophie for her kindness and responsiveness !

Customer service is great! Quick response and easy problem solving! Special thanks to Hazel and Devs who helped me with all my questions and were very patient, professional and friendly!

非常好用的软件，客服也能迅速帮忙解决问题，尤其是Hazel and Maxxie，帮我解决了积分奖励的弹窗设置，十分钟就解决了问题。