Sophie and Maxxie were a great help in setting up the app. For reference, the app needs to be activated in the settings as well as the theme, a point I overlooked. However they quickly addressed this and helped me to remove the BON 'label'. Great support and looking forward to testing the APP, initial thoughts are the interface look clean.

The CS are really supportive. Tracy,who gave us first service, helped us a lot to make use of this great app. We will continue experiencing this app to see what amazing things gonna happen.

BON's costumer support is incredible! They were able to help me fix an issue with the widget visualization on my webiste and guide me through the set up process so i can start using the app. Overall, a great experience!

I think the best loyalties app for Shopify, you can customize all and they have integration with Klaviyo so the options are infinites, 10 points for the customer service too

Before using BON, I had many questions about the app and reached out to the team. Cara was incredibly helpful and patient in addressing all my doubts. When I started using the app, Anna was also very quick to respond to my requests. I highly recommend BON to potential users, especially for their top-notch customer service!

I was using another app that for us just wanted way to much money monthly for some basic things. We came across BON and tried it out. Support was amazing, Cady was great and super responsive! I would highly recommend using BON, great support and great prices as well as a free plan!

Application très facile à utiliser avec un support super réactif et compétent. Je l'utilise depuis 2 mois et je suis très contente.

Best customer service ever. Maxxie was attentive, kind, and patient with me. I am super satisfied and recommend this app to everyone! Quality & Service is top-tier.

Bon Loyalty absolutely fulfills my expectations. Functional, perfectly customizable and also very well received by customers. The support responds very quickly, is competent and friendly. Anna, Sophie, Chelsea and Mia have always helped me quickly. Many thanks also to the dev team in the background! - They have implemented all my wishes superbly. I can highly recommend the app - it is definitely an enrichment for our store and our customers.

As a note I am new to this app but so far Bon is hands down the best. The price is very competitive especially when you consider all the customizable options they provide. The onboarding process is another main part that they tackle with ease. I worked with Maxxie and a few others who were all amazing. She worked with me getting all our customers imported over. If you have thought about trying Bon, I highly recommend.

Amazing Customer Service! I had a lot of questions, and everything was handled and answered! This is also a Great App!

Been using BON Loyalty App for months. BON team is super supportive, helpful and able to solve my problems right away. Big shout out to Cara and Cady! Would rate 10 our of 5 if there is such option, highly recommended!

I received great customer service from Anna! Just wanted to hide the widget from the page (we just wanted a landing page for our referral program, no widget) and she was able to help me through chat right away.

After much time spent comparing and deliberating, we have chosen BON as the most suitable loyalty app for our online store. Its clean UI promises a high-quality user experience. Above all, we want to give high marks for their customer service. Anna, who was in charge of my account, provided very friendly and meticulous support. Customer service is a really important factor when choosing an app, so we feel reassured to continue using BON. In terms of functionality, it lacks nothing compared to other apps. The price is also very attractive compared to other apps. One downside is that it’s not possible to link custom metafields. For example, even if a customer enters their birthday in BON, that data cannot be seen in Shopify’s customer data. This means that birthday data has to be manually transferred to Shopify one by one. Although this can be somewhat resolved by exporting a CSV file and importing it into Shopify, it does create extra work. Overall, I would like to give BON a 5-star rating. Their customer service is excellent, so I am confident that they will actively solve any problems that arise in the future. If you’re looking for a loyalty app, I highly recommend BON.

Excellent loyalty tool: straight forward, complete, easy to use and customizable. Support is also responsive. Maxxie was specially efficient and very nice. Thank you!

Hands down, one of the best Loyalty rewards app I have found that doesn't break the bank and is simple easy and intuitive to setup and for our customers to use. Maxxie and Cady, have been phenomenal to communicate with and have been able to get us squared away on any quick customizations we required to make things look esthetically pleasing and on brand on our store. High Recommend you give this app a try.

Mia answered all my questions quickly and clearly. She provided me with a solution that allowed me to wait calmly for the techniciens' solution. Well done and thank you

It's all great so far. Had few questions and had them all quickly answered by using a live chat. Sophie has been extremely helpful and warm. She has great customer service skills. :)

empfehlungswert, die Lolity seite kann zuerst nicht richtig gezeigt werden, nach die Mitarbeiter Sophie mir helfen, alles ist reibungslos verlaufen. dank sehr!!!

Absolutely thrilled with this product! Not only does it deliver on its promises, but the loyalty it fosters among customers is truly impressive. The customer support team is top-notch, always ready to assist with any queries or concerns. Their dedication to ensuring a positive experience further enhances the value of this product. Highly recommend for anyone looking for a reliable solution backed by excellent customer service.