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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (535)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Adult Oriented Robes

Nov 24, 2024  on Shopify

限られた顧客のみがアクセスできるセール商品ページを作りたくて使用しました。すごく簡単な操作で、希望のページを作成できて感謝しています。不明点があったのでチャットで質問したのですが、すぐに対応してくれて改善もすぐでした。チャットは英語対応でした。 右上のメニューから日本語もセレクトできて日本語で操作できます。無料なのに機能は十分でおすすめです。

Kalman

Nov 24, 2024  on Shopify

We are right now launching our B2B site and were looking for a price lock app. We tried a few paid apps and the one that work the best for us was this one by far. We paid for a new theme that had some functions that weren't working well with the lock and Haley help us making the lock work perfectly and very fast. If you are looking to launch a B2B site don't look further than this for an app to hide your prices.

Carol Wilkins Designs

Nov 24, 2024  on Shopify

I needed a way to lock a collection until launch time and found this app. I was a little skeptical at first, but once I started using it, I was very happy I did. The app is incredibly easy to use and saved me so much time. Haley is very prompt in taking care of changing your lock image, etc. She answered all my questions. I would definitely recommend this app!

Youthss

Nov 24, 2024  on Shopify

Very useful app for all those start-up companies selling in the B2B and B2C market. Immediate support. Highly recommended.

munekawa

Nov 24, 2024  on Shopify

顧客様限定のページが作成できてとても助かりました。 パスワード入力画面のデザインのズレが少しありましたが、チャットで素早く修正していただけて助かりました。Haleyさんありがとう。

Papachichi

Nov 21, 2024  on Shopify

Amazing customer service very quick with replies and helpful. I will recommend them to anyone who wants to use a lock for their shopify website.

FAN XIA Design

Nov 20, 2024  on Shopify

this is really a simple but very helpful app. I got also great service everytime. Nothing to complain,5 Stars!!

Coffee Analytica

Nov 19, 2024  on Shopify

Recommend the app for both the functions and good support from the Sami team. It's very easy to communicate with the team about app adjustment ideas and the team would make it happen pretty quickly. The team can also go above and beyond the expectations to think on my behalf to make things look good. Thumb up!

Gingerlily Perles

Nov 17, 2024  on Shopify

Very easy and complete app to set up a password protection. Needed some help and Support was quick and efficient. Thank you

株式会社片岡商店

Nov 16, 2024  on Shopify

特定商品をパスワードロックかけたいというニーズに対し、月額負担なく実施できる点で選びました。 サポートのチャット対応も素早く丁寧です。 Locksmithと検討しましたが、こちらのアプリで十分対応できました。 右上の言語選択バーで日本語も選択できるので、日本人ユーザーの方にとっても安心です。

Simz Werkz

Nov 14, 2024  on Shopify

Support was swift and efficient; looking forward to developing more projects with the support of this app.

Styln Industries

Nov 12, 2024  on Shopify

Great app! Great support! Installed this onto our site as we needed the password feature for certain items and the support was helping us with the process within minutes. Easy to use. Cool features. You need this app!

CSC France

Nov 12, 2024  on Shopify

This app fits with all my need as wholesaler. And the support team is very available and work very fast for customized asking. THank you very much for your work

smut&sip

Nov 11, 2024  on Shopify

Incredible app! So simple and easy to use. Customer service is great - always on hand to help and super quick. Anytime I need something they're there to help. Highly recommend

RAE | Refined Artistic Engineering

Nov 10, 2024  on Shopify

Love the app so far and the response time from Haley in support is unrivaled. Everything was extremely smooth and effortless. The app itself is very user friendly and instinctive to use as well.

Natalie Koeken Fine Art

Nov 09, 2024  on Shopify

Easy to install and use. And amazing customer service, they get back to you very quickly to help. Super friendly! Five stars!

MEDPRIMUS

Nov 07, 2024  on Shopify

Die App ist sehr gut. Nicht nur, dass sie hervorragend funktioniert, der Support ist ebenfalls erstklassig. Sie reagieren schnell, sind äußerst hilfreich und kompetent. Großartige Erfahrung!

The Daily Planners

Nov 06, 2024  on Shopify

I got a super fast response from Haley and she solved the issue within minutes. Very happy with the great service!

Woodland Studios, Inc.

Nov 04, 2024  on Shopify

Slick app. Simple to implement, and just the options we were looking for. We are adding different collections to our site, and those collections are "custom stores" of spirit wear (simpler than doing sub domains) which we only want certain customers to access. Passcode timing settings are also well done... minutes, days, hours. Heads-up: when you first download, you don't have access to some of the sections, but that is quickly allowed by the Sami team. Super responsive, friendly folks. -Scot

Sienna Nicholson

Nov 04, 2024  on Shopify

It's rather seamless to use, and when I ran in to theme compatibility issues, the support center was super quick to resolve the issues I was experiencing.

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