Very professional and very good in addressing my request. They always help me out when I am having issues with setup

Excellent help from Haley - especially when I experienced issues getting my lock to work in the way I needed it to! having the ability to lock based on customer criteria was critical for us, and this app has solved in in a smooth easy way!

Eventhough I had problems to get the lock working the support team was of great help and didn't stop until everything was working perfectly.

I'm only just starting to use the app, but it looks great. Was having a few issues with how I was setting up a page lock and Haley was amazing. She really knows her stuff. She was so quick with her replies, answered all my questions and now I'm all set to go. Thanks so much Haley.

Haley was amazing, we ran into a few challenges customizing our B2B experience, pricing lock's, wholesaler inquiry forms etc. but Haley on the team solved all of our problems extremely fast and now everything is working amazing. great experience and does exactly what we want when shopify out of the box functionality did not!

The app has some great functionality. I ran into a few snags, but support was great and was able to resolve my issues. Happy with the app.

I had a little issue when setting up but thanks to Haley for her quick assist now it's working as it was supposed to.

I downloaded the app to create a password for certain collections but I had some problems with customizing the lock screen because I did not have access to a few things. I wrote a message to the customer service and Haley granted me the access right away. Then I tried changing the css but it did not work out likeIi planned it to be. Haley was very helpful. Not only did she answer really fast, she was also able to solve my problem in a few seconds. She was really nice and polite.

This app does exactly what it's meant to do. The support I received was quick and helpful. Highly recommended

Haley was super helpful! The responses were so so fast, I would've spend ages figuring it out without this help. Thanks so much! Also - the features and customisation for the passcode locks are 10/10. Start to finish this took less than 30 minutes to set it all up and customise, and now it's live ready for my email campaign to go live - perfect!

We needed a quick way to lock a collection for a VIP pre-launch, and this app delivered. Support was outstanding. Haley replied fast, guided me step-by-step, and even helped validate our custom CSS. Everything was live in no time and worked exactly as promised.

It gives us full access visibility control, so we can share specific collections and product pages only with selected customers while we test everything before launching publicly. Even better, the support team is outstanding. They helped us with custom edits for the lock page free of charge and responded super quickly. It feels like they really care about making the app work perfectly for our store. If you’re looking for a simple yet powerful way to manage product and collection visibility, backed by a super helpful team, this is the app you want.

I just started testing this app for my store, mainly to lock a page for B2B. After a little time getting used to the menus, I was able to set it up with the “unlock for specific customers” and "passcode" option. The app works, but I did notice a few rough edges—some of the language and grammar needed tweaking, and I wish there were more built-in style customization options. For example, adjusting icons, typefaces, or logo images directly through the interface would save time instead of relying on support. That said, customer service was excellent. Haley helped me out quickly, adding custom code on their end to match the styling with my store’s branding. She was very responsive, and the issue was resolved smoothly.

I truly appreciate the outstanding support from Haley. She was professional, knowledgeable, and extremely patient throughout the process. Her assistance made a big difference for me.

This app is great! PLUS, the customer service is fantastic. Haley was super helpful and quick with responding! Appreciate all of the assistance :)

Setting up the Sami B2B Lock app was very straightforward and user-friendly. The only challenge we’ve faced is that our store runs on the new Horizon theme, which it seems the app doesn’t fully support yet. That said, the customer service has been outstanding - Haley in particular has been amazing to work with. She consistently resolves our issues, follows up to ensure everything is running smoothly, and encourages us to reach out anytime. Overall, I highly recommend this app. It’s both affordable and incredibly helpful for managing B2B access.

App works perfectly! Even when I needed assistance from the support team, they were able to help me out quickly and efficiently.

not work as described, even pro plan is joined, prices are still visible in goggle search and sometimes customer still able to purchase even lock is on, caused big trouble to B2B customers. CS feedback cannot guarentee 100% hidding all the prices. Totally irresponsible.

I have been so appreciative of the quick and helpful support! This app seems to have every feature easily accessible and intuitive to use! Very powerful and functional!

I installed the Sami app and I’m very happy so far. The assistance was fast and extremely helpful, making the setup process smooth and easy. It works perfectly in 4 languages, even though my theme is highly customized. Everything integrated without any issues, and the support team was quick and professional. A great experience overall!