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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (656)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

LEONIS SHIRTS & FAVORITES

Apr 01, 2025  on Shopify

The support I received was fantastic. They were not only quick to respond but also very friendly and helpful throughout the process. I felt reassured at every step, and the issue was resolved without any stress. It's great to know that such reliable support is available when needed. Thank you so much!

Get Lost Perv!

Mar 31, 2025  on Shopify

Haley was on top of the customer support tonight. I had an issue with some CSS and she got it all taken care of for me in record time.

Designe Gallerie

Mar 31, 2025  on Shopify

Quick Service, Wonderful Company, Team, App and Service. They do all the things they say they can do, they will help you to the best of their abilities and will let you know if something is not feasible. They will understand your requirements and are professional. They spent an entire day with me helping me with all my queries. Highly Recommend!

SKOOP Kommunity

Mar 31, 2025  on Shopify

We found this application on a YT tutorial. This app is very user friendly and easy to understand. We had a small problem with configuring it but their customer chat support was able to help, their action response is fast. We truly appreciate it, thank you so much!

BPCO Test

Mar 27, 2025  on Shopify

This app is super cool! The interface is really easy to use and set up. Plus, the support team is super friendly and quick to help out with any issues. Definitely recommend giving this free software a shot!

Daniella Lehavi

Mar 27, 2025  on Shopify

I just started to use the app, and after Haley's assistance from the support, it's working great. I use it to limit product access for specific customers, and it's working.

Blue Mist Collectibles

Mar 27, 2025  on Shopify

If you need a simple way to lock certain pages, hide prices, or restrict access on your Shopify store, Sami B2B Lock is a fantastic choice. Setting it up is a breeze—you don’t need to mess with code or spend hours figuring things out. In just a few clicks, you can password-protect specific products, collections, or even your whole store. One of the best things about this app is how flexible it is. You can set rules based on customer tags, hide prices for non-logged-in users, or create exclusive wholesale sections without any hassle. It just works. And if you ever need to tweak settings, the interface is super straightforward. If you're running a B2B or wholesale store, or just need a simple way to control who sees what, this app is a no-brainer. It’s easy, reliable, and does exactly what you need without any frustration. Highly recommend!

Bélmuso Swimwear

Mar 24, 2025  on Shopify

Firstly it's free and that's just amazing, because being a small business every penny counts and this being free is such a great help! The app itself is great, it has everything we need to aperate perfectly and the customer support is incredible as well! Haley has been a great help. Super recommend this app!

LILI BLANC

Mar 24, 2025  on Shopify

A reliable solution for managing B2B restrictions on Shopify. I faced a minor issue, but the support was truly commendable. The team is genuine and dedicated. Highly recommended!

BrilliantPad

Mar 22, 2025  on Shopify

Powerful and easy to use. When we change our theme, their support looked into liquid code and fixed the issue within 24 hours Appreciate the functionality and high level of service. Highly recommend!

Moon Behind The Hill

Mar 21, 2025  on Shopify

This super app does as it says. It allows our store to protect certain products that are only for specific customers from the general public. Support are normally quick to resolve any issues. I have been using the app for a number of months and in that time had no major issues.

SPORTPRINT

Mar 19, 2025  on Shopify

Fast response and very helpful. I would definitely recommend this app just for the support it provides.

Tsuno

Mar 19, 2025  on Shopify

So far so good, I have had an easy process getting this to work on our store, and have had very quick help from Haley at Samita who has helped me edit the landing page to suit my site better. Very happy so far!

BioSpectrum

Mar 19, 2025  on Shopify

It has all the features I wanted, and for the difficult parts, they provided quick and easy support via chat. It's amazing for a free app—highly recommended!

Floragy

Mar 18, 2025  on Shopify

Lovely little free app, does exactly what we need it do, Haley was brilliant at setting it up for us.

Rose of Sharon Online Store

Mar 17, 2025  on Shopify

Lovely, I was wondering how to lock my Online Stores for people who visit my store stealing my products like books and Music information while having access to my store through Shopify. I was introduce to multiple apps on Shopify but I love this one so far and I give them 5 stars because they did what I was looking for. They meet a need instead of a promise unfilled.

LYMA

Mar 17, 2025  on Shopify

I can highly recommend this app for locking products/pages/urls etc. The app itself is easy to install (just an app block you need to enable in your theme). The support team is also attentive and happy to help with any queries. Some constructive feedback would be giving users the ability to customise the lock page. Even some basic customisations like uploading your own image and/or adding padding to elements would be great. As it stands, the Sami team has to make these changes for you, which is fine as they're responsive and work quickly. A great app nonetheless - can highly recommend!

Crystal Clear Wellbeing NZ Ltd

Mar 17, 2025  on Shopify

The best thing about this app is the great support you get. If you need help, just start a chat and they sort it out immediately. Oh, and it works well too. We hide the price so only our approved wholesale customers can see it after they log in. You can use Sami Wholesale too to help manage special pricing for your customers and help with the onboarding process for your customers.

Hatworx

Mar 17, 2025  on Shopify

Just downloaded the app today and everything seems to be working well for what we need it for!! Haley was awesome to deal with, friendly and efficeint!

100 Fold Distributors

Mar 14, 2025  on Shopify

Great support from the team. They provided support within a few minutes of requesting help, and continued to stay in constant contact as we worked through solving the issue! Fast and efficient customer service would highly recommend this app.

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