Sami B2B Lock,Password Protect logo

Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (535)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Arasan's Craft

Dec 08, 2024  on Shopify

Simple app to use. Really easy and quick to set up. Support team are very friendly and attentive. Highly recommend it over the paid version as this app works as well if not better!

GANCUBE

Dec 07, 2024  on Shopify

Great app and great service! Easy to set up! Sincerely thanks to Haley's dedicated service! The response is quick, which is great!

Amazonian Flower Essences

Dec 07, 2024  on Shopify

Haley help me with my question she was so helpful she got the job done I felt so supported. This app is Awesome and the support Team is so helpful. GET THIS APP ! you will not be disappointed <3

custom.truestorysport

Dec 06, 2024  on Shopify

I have been using this app for creating locks for my team online shops (created as specific collections). It's basic and it does exactly what it says. Support is very responsive and I am pleased with experience so far. Recommended!

Visualchurch

Dec 04, 2024  on Shopify

The help was good, even though I couldn't get the feature I wanted, but the guy who helped me was very nice.

Lalasembroiderydesigns

Dec 04, 2024  on Shopify

Haley was phenomenal! She responded quickly to my chat and assisted me with everything I needed. Hands down highly recommend this app and their amazing support! Thank you again, Haley!

The House of Golf Test

Dec 03, 2024  on Shopify

Used this app to hide specific products from our catalogue which we need for internal use, however don't want our customers to see. Customer service is friendly and respond very quickly.

HibaHuda

Dec 03, 2024  on Shopify

I haven't used the app "live" yet, but my experience with the set up has been pretty great: Customer support is friendly and can do a lot of customization for you! The reason I didn't give full stars is that I feel it is excessive to need customer support's help for even some simple customizations like removing the lock image or the "powered by" footer, etc. It would be great if simple things like that can be done without needing customer support. Otherwise, so far despite some problems in the app's default set-up, the customer service was able to fix things for me so great app!

Lilac & Luna

Dec 03, 2024  on Shopify

Absolutely love this app! Super easy to use, and best of all, it's FREE. I'd give this 6 stars if I could, plus the support staff are super kind and helpful! Thank you for creating this.

Joyería CASA ROJA

Dec 02, 2024  on Shopify

THE APPLICATIONS ARE AMAZING AND VERY USABLE, THE BEST OF ALL IS THAT THEY ARE FREE AND HELP YOU DEVELOP YOUR SITE. I RECOMMEND THEM 10 OUT OF 10

HUGE Dental

Dec 02, 2024  on Shopify

This app is verry useful for me, and it includes all the function I need. 5-star service support, 5-star app.

The LUEQ

Nov 30, 2024  on Shopify

Haley was very helpful and responsive; she made the changes while I was away from my computer and did such a good job following my instructions to a tee.

covered

Nov 29, 2024  on Shopify

The app is working perfect for our need, fast and responsive. Customer support is fast and help really quick.

VIXENBODY

Nov 28, 2024  on Shopify

Very smooth experience. The team is very responsive and help you with every step. Would highly recommend this app

Kapas Living Singapore

Nov 28, 2024  on Shopify

Support is amazing! People are always quick to respond and my issues are always fixed and pushed on the same day. They take the time to understand the issue and update you as well. Easy to use and understand so highly recommended :)

Sepiia

Nov 28, 2024  on Shopify

We recently downloaded this app to implement a feature on our website, and it has been an excellent experience! The app is incredibly intuitive and works perfectly. I reached out to their support team to customize the look and feel, and in less than an hour, everything was fully tailored and looked amazing. I couldn’t be happier with the results. Highly recommend this app to anyone looking for a smooth and efficient solution!

RaindropsBaby

Nov 26, 2024  on Shopify

For the most part, this app works very well in allowing us to restrict access to our wholesale customers, who need a password to login to our Wholesale categories. This keeps consumers out of wholesale and allows us to do business on both sides. Their tech support is very responsive.

Remi

Nov 26, 2024  on Shopify

App is great, does exactly what we wished. The support team are amazing to deal with and incredibly efficient and quick at sorting out any issues we had. Highly recommend.

Ultimate Hair and Beauty

Nov 26, 2024  on Shopify

Had a small integration issue but was quickly resolved and works exactly as we wanted. Thanks to all the team at Sami

Decolum

Nov 25, 2024  on Shopify

Llevaba mucho tiempo buscando una aplicación que me permitiera crear un espacio con contraseña, tanto los productos, como las colecciones, páginas y categorías, el equipo de soporte estuvo superpendiente y cualquier duda e inquietud fue resuelta en brevedad. I had been looking for a long time for an application that would allow me to create a space with a password, both products, collections, pages and categories, the support team was super attentive and any questions and concerns were resolved quickly.

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