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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (535)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

POLKA LUKA

Feb 20, 2025  on Shopify

Good App, and Good Customer Service! Really helpful for us to control the page permission and product filter base to customer type. Highly recommended!

The Greener Gift

Feb 20, 2025  on Shopify

I wasn't able to activate the app on my own, but Haley was able to help me over chat. I didn't have to wait long for support, and she was able to get it working for me quickly. I haven't gotten to fiddle with it much yet, and I still have to figure out how to do some things on the Shopify end with regard to the account logins. But that's on me. The app seems to be working as promised: hiding my wholesale products from folks until they create an account and login! So... I'm pleased thus far!

Provincetown Fudge Factory

Feb 20, 2025  on Shopify

I’m a new user for the Sami B2B Lock,Password Protect app, but so far so good — great in fact. A theme style tweak was needed on our password protected webpage, and my request for assistance was handled in less then 24 hours, and was the exact adjustment I hoped for. Looking forward to seeing how this app developer can help my business going forward.

TRUCK

Feb 20, 2025  on Shopify

So far, so good. The app team is very responsive and my requests have all been met quickly and attended to. Highly recommend if you have the need to keep some of your site locked off for only specific access. It's a pretty cool feature.

Dazzledvenus

Feb 20, 2025  on Shopify

amazing app and quick support, really love the app! Few things didnt work properly but with the help of support, it got resolved. I would highly recommend this app, thumbs up

RMU

Feb 19, 2025  on Shopify

worked great

FermentFabriek

Feb 19, 2025  on Shopify

I just installed it today and am pleased. Very easy to set up. Its working great so far. I needed one action completed via the Support Chat, and "David" did a great and speedy job.

APRON

Feb 19, 2025  on Shopify

Super quick set up with helpful service - thanks

RecycleDisplay

Feb 18, 2025  on Shopify

Great Service!!

Zuria Dor

Feb 18, 2025  on Shopify

Really Great App. Support is very good and timely.

EDCOR Electronics Corporation

Feb 18, 2025  on Shopify

The support is top notch. I had an issue with the app and the support team work very hard to get it resolved for me. As a manufacturing company, we use this app to allow customer to view their custom parts, specs, and allows them to order them online.

Magali Pascal

Feb 18, 2025  on Shopify

This app is great and works really well. Support is attentive.

Banitore®

Feb 17, 2025  on Shopify

Very good to use!

Tip The Tails

Feb 16, 2025  on Shopify

Awesome app with awesome support. Free software is less and less available these days so it was nice and refreshing for a great app with great support.

Ilasco

Feb 14, 2025  on Shopify

Easy to set up and support is very fast and easy to speak to - no complaints!

Emperor Marble

Feb 14, 2025  on Shopify

Amazing customer service. Our customisation requests were handled immediately. Thanks Sami team. If you want to have any B2B functionality in your store, this app is necessary.

TakeHeart.Rocks

Feb 13, 2025  on Shopify

Very responsive and polite support experience. They were able to quickly get my locks up and running!

Flor de Flamenco

Feb 13, 2025  on Shopify

Drippy

Feb 13, 2025  on Shopify

Works great, and support is veery helpful!

Adorei

Feb 12, 2025  on Shopify

Excellent app, with it I managed to transform my store into a B2B store, I am very satisfied. The chat support is really good, one of the best I've ever had in the Shopify world. I definitely recommend this app.

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