Taranker.Com Logo
BSS: B2B & Wholesale Solution logo

Customer reviews: BSS: B2B & Wholesale Solution

Reviews (950)

Overall rating
4.8

What Merchants Think

Merchants generally express high satisfaction with "BSS: B2B & Wholesale Solution." The app is particularly appreciated for its robust features tailored to streamline B2B operations on Shopify. While most users commend the responsive support team, which frequently receives praise, there are some concerns over occasional technical issues and bugs. Nevertheless, the majority of users find the app valuable and effective for boosting their wholesale business processes.

Key Strengths

  • Outstanding Customer Support: Frequently highlighted for responsiveness and professionalism, with specific mentions of staff like Jonas, Emma, Namyr, and Jolie.
  • Comprehensive B2B Features: Offers a wide array of functionalities such as tiered pricing, VAT handling, and customer-specific customizations.
  • Ease of Use: Many users find the app user-friendly and easy to integrate into their Shopify stores.
  • Customization: High customization capability to suit different business needs, frequently praised for adaptability.
  • Solution for Wholesale Operations: Effectively resolves wholesale pricing and registration challenges.

Common Concerns

  • Technical Bugs: Some users reported bugs and issues requiring technical support for resolution.
  • Responsive Timing Conflicts: Occasional time zone differences resulted in delayed support for some users.
  • Cost: A few users felt the price of the app was on the higher side relative to its offerings.
  • Initial Setup Complexity: Installation and initial setup could be challenging without support assistance.

Final Thoughts

Overall, "BSS: B2B & Wholesale Solution" is well-regarded as a strong tool for facilitating wholesale business on Shopify platforms. Its comprehensive features and dedicated customer support make it a favorable option for businesses looking to enhance their B2B operations. Despite minor concerns primarily regarding technical bugs and pricing, the app provides significant value and comes highly recommended by its users.

AOOA Caliper Covers

Mar 07, 2025  on Shopify

Very nice app, cheaper than shopify plus plan but same function. The customer service gave me much help! Here i will give Raymond 10 stars! very fast reply and patient! He sloved all my problem! Thank u

AH DIST

Mar 05, 2025  on Shopify

Working with BSS Solution is the perfect Shopify Plus replacement that has been easy to use. The app is incredibly well-designed and does exactly what you need it to do. Anytime I’ve needed assistance, their customer service team has been quick to respond and always ready to help during operational hours. A special shoutout to Jonas—his expertise and support have been invaluable. I’m truly grateful for his dedication and look forward to continuing to work with this talented team. Everything they create is rock-solid and reliable! Love the app and resignation features the most!

DollyandDotty.com

Mar 05, 2025  on Shopify

I absolutely love this company and Jonas! Their customer service is outstanding, and their support goes above and beyond. I can’t imagine a better experience—keep up the amazing work!

WebDigitaal

Mar 05, 2025  on Shopify

Good service! To install everything by my own was a bit too complicated. The team assisted me and installed the dificulties. Also there was a problem with pricing. They also fixed it in one day.

Wrightsock / Reibungslos B2B

Mar 05, 2025  on Shopify

Die App funktioniert sehr zuverlässig und der Support ist schnell und hilfreich. Besonders Jonas vom Support Team hat uns sehr schnell und effektiv unterstützt.

Folkington's

Mar 04, 2025  on Shopify

The BSS Commerce team have gone above and beyond in helping us to add a B2B section to our Shopify store. Jonah's patient and professional approach, excellent communication and detailed support to help integrate our rather exact requirements, was hugely appreciated. No hesitation in giving them a 5 star review!

heyimsakina

Feb 26, 2025  on Shopify

I had a great experience with BSS B2B Wholesale Solution, thanks to the excellent support from Jonas. He was incredibly helpful and went the extra mile to find solutions that fit my needs. His responsiveness and dedication made the process much smoother, and I truly appreciate his efforts. Highly recommend!

the Energy Drink™

Feb 26, 2025  on Shopify

I evaluated quite a few business-to-business apps for our Shopify store. The BSS B2B wholesale app is the most feature-rich and comprehensive. Best of all, the support staff is quick, thorough, and friendly.

Gohobi

Feb 25, 2025  on Shopify

This was our first time building a B2B Shopify store using the BSS B2B app, and while it was a learning curve at first, the live chat support team made the process so much smoother. Selina and Emma have been incredibly helpful, resolving our issues efficiently and providing excellent support every step of the way. We couldn’t recommend the app enough!

Fast DTF Supply

Feb 25, 2025  on Shopify

Amazing app for wholesale pricing. Excellent customer service and Support team resolves all issues within couple of hours.

MV hair and beauty

Feb 24, 2025  on Shopify

I attempted to initiate a chat conversation, but did not receive a response. Very hard too use this APP

HDI Wholesale

Feb 21, 2025  on Shopify

I just got the app and the support team has been VERY responsive in assisting me with setup. Victor, in particular, has been going above and beyond! I look forward to continuing to work with their team.

Hospitality Line ApS

Feb 20, 2025  on Shopify

My experience with BSS: B2B & Wholesale Solution has been truly professional, and their support is lightning-fast. I would definitely use them again!

Casa Blue Swim

Feb 20, 2025  on Shopify

The app is working well so far for us. Big thank you to Emma for her excellent support and patience with us while trying to set up all details. Best support ever!

Home Essentials Wholesale

Feb 20, 2025  on Shopify

They ignore our support requests. We are using the platinum plan ($100 a month). We have been trying to reach them for the past few days through in-app chatbox, email and whatsapp yet Selina keeps ignoring them. Update as of 2/20/25 : Emma was quite helpful after our review. She helped us fix some issues with the app, and she made sure our problem was solved.

HITECH2BUSINESS

Feb 19, 2025  on Shopify

Excellent support, they are concerned about solving any problem and adapting to the needs of each client. Very positive.

Sinful Glow Body Collective

Feb 19, 2025  on Shopify

This is a great Wholesale app. The support team is extremely helpful and has solved any issue and answered every question in a timely manner. They are very nice and patient, especially if you are new to the process. Emma was super sweet and helpful. She even offered to check my settings and then gave me some helpful tips to improve our customers' experiences.

MIZU Optical

Feb 18, 2025  on Shopify

Emma was very responsive and helpful. Team helped me to implant codes for functions that APP does not support at this moment.

Ran Gov

Feb 18, 2025  on Shopify

This app is good. A lot of customizations that you can add to your store in order to sell to B2B customers right away. Not all features are self adjustable, but customer support is very helpful and attentive. Emma from support really helped a lot with everything we needed.

ilMarchesato - Luxury Umbrellas, Canes and Shoehorns

Feb 18, 2025  on Shopify

Thank you, Jonas, for your support and for seamlessly integrating our Shopify store. Everything works smoothly and flawlessly. Truly professional!

Scroll to Top