Love this, really helps me scale into wholesale. The team is instant with help and fixes. Good people and product

Misleading Sales and Poor Customer Experience I’ve wasted over 2 hours discussing a plan that was misrepresented from the start. I was clearly told the feature I needed was available on the $50/month plan, only to find out later that it’s actually locked behind the $100 plan. When I pointed this out, the support offered a “20% discount” on the higher plan — effectively trying to upsell me to 70 CHF/month instead of honoring what was initially offered. This kind of bait-and-switch pricing may work elsewhere, but it’s unacceptable in Switzerland, especially in B2B relations. I explained in detail what I needed before subscribing, yet was met with generic scripted replies and even an emoji at the end of a “sorry” message after wasting my time. Unprofessional, misleading, and inconsiderate of clients’ time. If transparency and business integrity matter to you — look elsewhere.

We’ve been using the BSS B2B Solution App to build and customize our wholesale system on Shopify, and it has been an excellent experience. The app is highly capable and flexible — allowing us to set up everything from custom registration forms and pricing rules to shipping conditions and account approval flows. A huge thank you to Hill and Kellie, who have been incredibly responsive and supportive throughout the entire integration process. They went above and beyond to help us fine-tune our setup, troubleshoot issues, and even customize certain elements to better fit our business. Their professionalism, patience, and dedication truly stand out. I highly recommend this app for anyone looking to streamline or expand their B2B operations on Shopify.

We've tested many B2B apps and this one had most of what we needed. The setup and settings are easy + the support (thanks Hill!) is awesome - fast and they helped us make changes to the code to ensure the app works for our specific needs / market.

Bss works especially well, Customer service have been very helpfull in helping personalize my B2B website, A very special thing that not all other company do is that they had doublecheck to make sure there is no issue. A special mention to customer service who is very helpfull. Special shouout to Lux!

Gut gedachte App! Wir haben uns über die Ansicht und die Einstellungsmöglichkeiten der App sehr gefreut, aber leider ist sie nicht funktionsfähig mit Sendcloud.

stable app that works really well, though it's rather expensive. The support always comes through and is really helpful. Louis always tried helping me out in the best way possible

The BSS B2B Wholesale APP is a proven, top class APP that supports wholesale buying functionality and more. The tech support team are friendly, professional and very capable. Its an APP well worth exploring. Thanks Guys

Company is good about helping work through issues. There is a time difference between them and the US, and it sometimes takes them a bit to respond to questions, but they always respond and are helpful when they do.

Awesome Support. Our Support-Manager Lux was supporting us through complex and very detailed requirements (from our side). We ware very happy to have you as a Partner and would always choose BSS again.

We started using this app for our B2B. We are using it mainly for pricing, order limits, quantity increments. The app provides you with a lot of posssibilities and the support team is always there to help you and look for a possible solution. You can do a lot of things yourselves however sometimes it is easier to ask the support team for help when it comes to adding things to liquid codes and stuff. We got a lot of help from Louis. We also got help from Kellie and Ruby and everyone is very kind and always there to try and help you as best as they can.

Great app and superb support, there was a serious issue that was discovered on Friday, and they worked beyond their normal business hours to fix it before the weekend. 5 stars deserved!

Friendly service, nothing is ever an issue, and they are available whenever I request support. Fantastic and very professional.

This team offers great support. We had a few issues which needed custom integration into our theme and they've been helpful throughout the entire process to get it working. It takes some back and forth due to the time zone difference, but they've made the Net Terms and Tax calculation work on wholesale orders that I haven't found on other apps. Thanks

Excellent app with intuitive interface, excellent features and great support. Many of the features offered were not high on my priority list but were so accessible that I easily integrated them into my store. The entire B2B app suite is excellent and I highly recommend them!

This is not a product that you can simply install and use. But thanks to the support service, which always helps to solve all problems quickly, everything works as it should for me in the end.

Ich bin sehr zufrieden mit der App und dem daran angebundenen Support. In unserem von Shopify genutzten Theme, mussten sehr viele Anpassungen vorgenommen werden, die BSS alle nach und nach umsetzen konnte. Die Kommunikation war bestens. Die App ist im B2B-Bereich sehr gut und hilft uns dabei das im Webshop abzubilden, was Shopify im Standard leider nicht zur Verfügung stellt bzw. gar nicht im Funktionsumfang beinhaltet. Wir sind in der Lage, kundenabhängige und somit kundenindividuelle Preise, Preisstaffeln sowie Nettopreise und die daran gebundenen Grundpreise korrekt zu zeigen als auch eine B2B-Registrierung vorzunehmen, so dass Kunden erst nach Prüfung und Freischaltung als B2B-Kunde bestellen können. Wer mit Shopify einen B2B-Shop realisieren möchte, ist mit dieser APP bestens beraten. Vielen Dank an das gesamte BSS-Team (ganz besonderen Dank an Jonas, der mein Hauptansprechpartner in der gesamten Projektphase war).

This app has everything you need to manage a B2B kind of business. But beyond the flawless features, the team is always available and skillfull, always ready to fix any problem. My favorite one is Louis, who I would always like to have by my side when managing these apps. I've installed all their apps for my B2B business and recommend them all to anyone who wants to manage this kind of business effectively.

Onboarding is a nightmare with an extremely poor customer support assigned to us. The app can't work on itself and the BSS dev team fix them when we point it out, but communicating it to Ruby is proving very difficult. Odd working ours and hour long breaks during working hours, we wake up very early in the morning to explain all the bugs and try to get this app running, on the BSS team timezone, with no success. It's been almost a week trying to configure this, and still lots of broken / unlinked features that is dependent on their dev team to fix.

Support is Great BUT - We run into many issues, instability, inconsistencies and we needed to reach out to the support team to resolve many issues. However, their support team was prompt and did eventually resolve all of our issues - I was impressed with their commitment to resolving issues and making the product work. But I am not impressed with how hard it is to make this product work out-of-the-box (This may have been because we used product variants). Shoutout to Louis from CS for dedicated efforts to resolve our issues 10/10. But unfortunately the overall experience was cumbersome. If you need something changed or fixed with BSS B2B, absolutely reach out to their Support team; Notably if you find prices taking a long time to load - their support team can assist with this.