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Customer reviews: Avis Product Options, Variants

Reviews (1,491)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Monipa

Nov 17, 2024  on Shopify

Amazing support team! I was helped immediately by my support agent Lucy and the dev Kiera! Thank you!

My Store

Nov 16, 2024  on Shopify

My support agent, Aylin, was super helpful in guiding me through the process of turning the app on and even helped me with the design a little.

Ever After Bridal Cleaners

Nov 13, 2024  on Shopify

She helped me with multiple things I wasn't sure if I could change, and it meant my store was looking much better.

Hanabi Gems

Nov 13, 2024  on Shopify

I am beyond impressed with the level of service provided by Emily from Avis Team. From the start, Emily went above and beyond to ensure my experience with the app was smooth and successful. Every question was answered promptly and thoroughly, and they were incredibly patient and knowledgeable. Even when I encountered a few challenges, Emily worked with me step-by-step, helping me understand the app's features and providing custom solutions that worked perfectly for my store. The attention to detail and commitment to customer satisfaction truly stand out. I highly recommend Avis not only for its functionality but also for the amazing support team behind it. If you're looking for a reliable app with a support team you can count on, this is it!

La Fabrique d'EC

Nov 12, 2024  on Shopify

Super app qui permet de donner un meilleur look aux produits à variantes où personnalisés. J'avais quelques souci d'intégration, ça a été réglé en quelques minutes seulement avec un service client super efficace et très rapide. Ils ont tout de suite identifié le problème et l'ont réglé en quelques minutes. Je recommande vivement ! Merci AVISPLUS Product Options Team !

Nomad Boot Company

Nov 12, 2024  on Shopify

This was my fourth product option app and it's the best and most user friendly one. The price is great, the live support is great, and the customization options are perfect for my needs. I've spoken with two great customer support reps through chat, Aylin and Lucy are wonderful, responsive and helpful!

Gloriously Gooey

Nov 12, 2024  on Shopify

Super quick and easy to use. I was able to add the features I needed in under 30 minutes. Also they have really helpful and responsive customer service agents (Hena and Andrea). Thanks Avis!

Sturdy Gun Safe

Nov 11, 2024  on Shopify

I had a few issues with the app that I'm not sure if it's just my website or if every app user has the same issues, but the customer service team has been helpful and responsive at all times of the day. Henry, Aylin, Lucy as well as everyone else directed me well. I haven't launched my new version of the website yet because of how long this took (we have lots of options) but I'm sure if I had problems they will be quick to assist.

sakoandco

Nov 11, 2024  on Shopify

Application qui m'a sauvé mon organisation pour une collaboration avec une marque à venir. J'ai eu quelques soucis d'installation, car pas mal de variantes, et de choix (très bon point au passage). J'ai été aidé par Chloé, que je remercie encore (si elle passe par là), TRÈS à l'écoute, patiente, bref un régal de se faire aider par un support autant sympathique. MERCI !

Joy & Country

Nov 11, 2024  on Shopify

Very easy to set up and my experience with Andrea and Aylin on support was wonderful. They added a feature for me and helped me very quickly get set up.

Doggu pets

Nov 10, 2024  on Shopify

I using this app for many months now, and it works really great. Lucy and the team members always help me solve any problems I encounter.

SEENORO WRAP

Nov 10, 2024  on Shopify

Best and fast customer support, solved my issues within minutes. From now on it is my Fav option app & Thanks ones again Avis support.

Ben & Harvey's Little Gift Shop

Nov 09, 2024  on Shopify

Really appreciated Lucy's help getting our offers up and running using the Avis Product Options Variant. Quick response with easy instructions to follow. A great help, thank you so much.

LEVENthal Bakery

Nov 08, 2024  on Shopify

had an amazing customer service experience with Emily and Jayden the Dev from Avis Team. They went above and beyond to help me resolve an issue I was having

StarSpot

Nov 07, 2024  on Shopify

I am so happy with this app! It is so customizable, a ton of option. Recently made the switch from another app, which was an absolute headache. Everything works!! Helpful support

Tori's Luminous Candles

Nov 07, 2024  on Shopify

Very helpful, very informative, and responsive. Also, showed pics of how to resolve the issue which is what I need and found useful.

Pop!

Nov 07, 2024  on Shopify

Blown away by the Avis team! Every question is answered in a short amount of time, and they are professional, kind, and so helpful. I've worked with Emily, Noah, Andrea, Judy, and Lucy - all amazing! This app is absolutely worth the money and comes with top-notch support.

NYC Bouquet Delivery

Nov 05, 2024  on Shopify

I reached out for assistance due to a sudden error. Although it took a bit of time, Andrea provided prompt responses and a clear, friendly explanation that helped resolve the issue smoothly. I'm very grateful to Andrea for the support.

Retro Classic Kits

Nov 05, 2024  on Shopify

I installed the price add-on feature and initially had some challenges with matching the option style to my store’s theme. Fortunately, their customer support is top-notch! Hena, from the support team, went above and beyond to resolve all my issues. Currently, I'm using the trial to see how well this feature integrates with my store, and I'm likely to go for a paid plan if everything continues smoothly. Kudos to the team!

Huoroi

Nov 05, 2024  on Shopify

I've had a fantastic experience with the Avis Product Options app! The app itself is user-friendly and has been incredibly helpful in setting up custom options for my products. But what truly stands out is the support I received from Aylin. She went above and beyond to ensure everything was set up perfectly.Thank you again Aylin, you've truly made my experience with the app memorable.Wishing you all the best-you deserve it! Highly recommend this app to anyone looking for both quality features and exceptional support!

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