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Customer reviews: Avis Product Options, Variants

Reviews (1,491)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

My Store

Oct 03, 2024  on Shopify

A fantastic app with a fantastic company behind it. The customer service provided by Lucy, Andrea and Noah has been exceptional. Thank you! This app has solved a lot of problems. The products I sell have a large number of customization options that would have been impossible to manage by using the regular Shopify product variants alone. This app has literally saved me countless hours of work. Highly recommended.

themuskokasaunaco

Oct 03, 2024  on Shopify

Beautiful app with excellent UI to setup variants. Support is super fast and diligent and helping out wherever needed.

Bombshell Wax Company

Oct 02, 2024  on Shopify

The support team is great. If you are having problems with the app (which I was) just ask the support team for help, and they will take care of it. So far I have had amazing help from Hena, Lucy, and Andrea. Thanks guys!

dosana

Oct 01, 2024  on Shopify

Excelente app, fue muy fácil de usar, da muchas opciones gratuita, Lucy el soporte técnico fue rápido, pedi que removieran la marca de agua y sin dudarlo me ayudaron con eso. Recomendado.

Lancy

Oct 01, 2024  on Shopify

Lucy and the team at Avis were super helpful! They helped me get the product variant I needed and were really quick to respond. Great experience working with them, I’m really happy with the result!

Mom Cave

Sep 30, 2024  on Shopify

So far, the app is exactly what it says it. Very flexible and meets our needs for the store. Customer service is very fast and helpful.

Oceans Optics LLC

Sep 30, 2024  on Shopify

Outstanding Support from Lucy and Henry at AvisPlus Product Options I recently had the pleasure of working with Lucy from AvisPlus Support and Henry, a developer from the AvisPlus Product Options team. They both went above and beyond to help me set up the app and seamlessly integrate it into my website. They patiently tackled all of my requests, no matter how specific or challenging, ensuring everything worked perfectly. Their professionalism, expertise, and dedication truly impressed me. The level of support I received was exceptional—so helpful every step of the way. If you're considering the AvisPlus Product Options app, I highly recommend it, not just for its functionality but also for the amazing support team behind it.

NONAKA JEWELRY

Sep 30, 2024  on Shopify

I can use this app so comfortably. Lucy and the Avis Support team helped me quickly and carefully! Thanks a lot!

PureAcrylicInvitations

Sep 26, 2024  on Shopify

LUCY and our dev JAYDEN Both are great. They gave me exactly the support I wanted. They helped me very quickly. I hope they have a great day. Both are great. The app is also great. I love you guys <3

Asigarni

Sep 26, 2024  on Shopify

Me encanta!!! Es supermanejable y tiene muchas variedades para poder adaptar a mi tienda todo un acierto que sin duda recomendaría. El trato cuando tienes un problema es inmejorable, la atención tan rápida y en constante apoyo hasta solucionarlo es de agradecer muchísimo.

Aroma Retail

Sep 25, 2024  on Shopify

Been using this app for less than 24hrs and I am already impressed with just the customer service! I sent a chat and received an automated message saying the office was closed and they would get beck to me in a day, not even 30 seconds later and I get a message from Andrea! She was able to help me, give me a code block and accurately tell me where to install it all in less than 7 minutes. The quickest IT Help experience I've ever had. They don't have SKUs for options but that customer service was IMMACULATE and made me stay just off that.

MA'AT LUXE HOME™

Sep 25, 2024  on Shopify

Great app! Displays nicely on the website. We needed help putting it all together and the Avis team was amazing. Noah was the first to answer questions before we installed the app. Lucy helped us in the beginning and included how-to videos, and then Hena took her time to help us complete our perfect result. Hena was patient when explaining how to execute exactly what we needed. Thank you! Amazing app and even better customer service.

Freedom Print House

Sep 25, 2024  on Shopify

Thank you HENA for your help! Wow... what an amazing team, contacted their support line though the chat to request a change and literally it took less then 2 minutes.

Pawsome Pal

Sep 25, 2024  on Shopify

Great app with a lot of customisation - Lucy was really helpful with helping us to style our options so that they match our theme

Ala Japonesa

Sep 25, 2024  on Shopify

We have been using the app for months, and we always see the support team's customer-first behavior. Special thanks to Lucy for her immediate support to my request !!

Hint of Happiness

Sep 25, 2024  on Shopify

After trying a bunch of apps, this one is the best ! A standout feature has been the great customer service, particularly from Lucy, Emily & Jayden, who were of great service ! Totally recommend

PET APPAREL WEAR

Sep 24, 2024  on Shopify

設定が上手くいかなかった時に 日本語でLUCYとKIERAが親切に迅速に対応してくれました。ありがとうございました。

Jednay Roses

Sep 24, 2024  on Shopify

Thank you, Emily. App is great, with so many features! Absolutely amazing customer service from Emily too! Thanks again X

Naomie Richard Joaillerie

Sep 24, 2024  on Shopify

Great app, very useful and easy to handle And a great thanks to the support team (Hena, Andrea and Luffa) for their quick help and kindness

Loja Facilita Lar

Sep 24, 2024  on Shopify

ADOREI O SERVIÇO DELES! O SUPORTE É EXCELENTE E A LUCY DA EQUIPE AVIS ME AJUDOU EM TODO PROCESSO DE CONFIGURAÇÃO. ADOREI

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