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Customer reviews: Avis Product Options, Variants

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,373)

Overall rating
5

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Personalized Gifts Co.

Mar 11, 2025  on Shopify

Best customer service! They reply in minutes and are super helpful. I requested a feature, and they built it in just a few days. Huge thanks to Lucy for the amazing support and Henry for the quick development work. Highly recommend this app!

VPŽ

Mar 10, 2025  on Shopify

Emily and Aylin were extremely kind, professional, and patient. Their support was very helpful, and every change they made was exactly as I wanted. It was a pleasure working with them.

Akribis Leather

Mar 10, 2025  on Shopify

Thrilled with Avis Product Options so far. It has been the only product variation I app that integrated seamlessly with my pro Shopify theme right out of the gate. Overall adding options is intuitive and I'm blown away by the number of options available. The support is also exceptional. Call out specifically to Hazel who helped me resolve a couple of issues quickly. Hazel coordinated with the development team and kept me apprised every step of the way. Thanks to Hazel and her team for their incredible support. 100% recommend.

TreaYou Studio

Mar 09, 2025  on Shopify

Very easy to use! Their customer support is also great, especially Emily who answered my questions quickly ~ I appreciate that

Deacon Lane

Mar 08, 2025  on Shopify

Cannot say enough about this app! Wonderful, responsive customer support and an app that allowed us to achieve complex customization of our products using only one option set. Support and the dev team were superb in helping us find solutions. Highly recommend! UPDATE: More outstanding customer service, Aylin, Emily and Lucy have been extremely responsive and the dev team quickly customized the Add-on for my needs.

UPURU

Mar 08, 2025  on Shopify

Aylin, Emily and Henry have been the most of support ever. All my problems have been fixed extremely fast, and if i need something they are always there with a smile. Compared to my last option app, this is night and day, the support have been increadible and i recomend it to absolutly everyone

Glamwiz India

Mar 07, 2025  on Shopify

I have been using this app for 10 months. It works great, easy to use and improved the overall customer experience!

GolfBy

Mar 07, 2025  on Shopify

We are on the advanced plan and I have to say the app is amazing. It solves so many problems regarding our custom demand from the customer and the amount of variants that our shop need to offer. The support team helps us so much for our custom request.

AMPM

Mar 05, 2025  on Shopify

Great App and Excellent Support The app is easy to set up and works well for adding product options. The interface is intuitive, and it does exactly what I needed without complications. Customer support is responsive and helpful, making the experience even better. It's definitely a solid choice for customizing products on Shopify.

HappyInky

Mar 04, 2025  on Shopify

I lost a lot of money due to their app not working correctly for additional fees. Please be very cautious

Lovely Dolls

Mar 03, 2025  on Shopify

Great service. My problem was solved within a few minutes, Sam and Kiera even did more than I asked, super support, just awesome.

CCIGATES

Mar 02, 2025  on Shopify

This app is an absolute game-changer! The customization options are seamless, and it integrates perfectly with Shopify. It has helped us enhance our product offerings effortlessly, making it easier for customers to select variations. The interface is user-friendly, and the support team is incredibly responsive. Highly recommended for any store looking to optimize product options!

ad notam

Mar 01, 2025  on Shopify

This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app

Bali Floating Kitchen

Mar 01, 2025  on Shopify

BIG shout out to Emily and the dev team at Avis. They are always so quick to respond to any questions and resolve any issues immediately, even on the weekends. THIS is how customer support should be. 10/10 service.

House of Diamonds

Feb 27, 2025  on Shopify

LUCY and the dev KIERA from Avis Team are very helpful. I needed some dev work to automatically remove variants when the cart is emptied from the main product. They quickly created a custom code for my website when i gave them the links. Overall this product is great and fast, responsive, professional and friendly service.

Symphony Light Art

Feb 27, 2025  on Shopify

I love this app, and the customer service! Lucy from the Avis Team in particular was super helpful with assisting me with the avis options. Thank you! ❤

Sesdress

Feb 26, 2025  on Shopify

This plugin is really great! It’s packed with features and super easy to use, exactly what I needed. What stood out the most to me was the customer service provided by LUCY. Her efficiency is amazing, always resolving issues promptly, and her attitude is professional and responsible. I’m extremely satisfied with the experience and would highly recommend this to others!

Dear Floofs

Feb 26, 2025  on Shopify

I recently started using Avis Product, and I have to say it’s the best app for customizing product options! It’s incredibly easy to set up, and the customer service is top-notch. The team is available 24/7 and always willing to help. A special shoutout to Lucy and Judy—they’ve been amazing, assisting me late at night and even throughout the day while we worked on our website. They truly understand our concerns, and their suggestions always solve the issue.

Budgetmagic

Feb 26, 2025  on Shopify

Ich war auf der Suche nach einer App, bei welcher ich bei meinen Produkten unterschiedliche Varianten anbieten kann, welche aber keine Auswirkungen auf meinen Lagerbestand haben. Mit dieser App ist es möglich, für mich perfekt, da ich nun nicht mehr unterschiedliche Lagerbestände führen muss. Perfekter Service, der Chat reagiert sofort und mir wurde direkt geholfen. Ich kann die App absolut empfehlen.

Sweet Baby Kitchen

Feb 26, 2025  on Shopify

I’m so glad I came across this app while creating my online store. Whenever I’ve had questions or faced challenges, their team has been super quick to assist and walk me through the process. It’s made everything so much easier! I highly recommend it!

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