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Customer reviews: Avis Product Options, Variants

Reviews (1,491)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Jubilee's Pot Pies

Aug 26, 2024  on Shopify

I ended up uninstalling this app, just due to the constant frustration of the "support" team informing that an issue was resolved, that actually wasn't; and they dragged it on for 3 DAYS!! I've been VERY understanding and patient and I don't feel VALUED as a customer from the support team. There are so many more apps with so many features, even included in Free plans, that I could use and that's exactly what I'll do! The support team didn't make me feel "supported" as a customer. The issues that this app was reflecting on my LIVE site has caused so much confusion with my customers and IM SO OVER IT!! This app has wasted my time entirely!! UGHHHH!!!!

Tindle Music Co

Aug 25, 2024  on Shopify

Fantastic app that does everything I was wanting it to do to create a product customization page! I had very few questions about setting it up, but when I did I got excellent and fast answers from Andrea in customer service! Thanks all for a great app and service!

Urban Street Clothing

Aug 24, 2024  on Shopify

the app is easy to use works out the box, support is quick and polite. I like the looks good on site ,support is tops recommend the app yes

Happilab

Aug 22, 2024  on Shopify

This app is superb and I love how Luffa explains everything. He also showed me the exact thing I needed for this app via Loom Video. I love their customer service. I recommend this to another e-commerce store. ❤️❤️❤️ I am so much happy after finding the right app for my store.

Mellow

Aug 22, 2024  on Shopify

I can't say enough good things about the support team behind this app! Emily and Jayden went above and beyond to help me with customizing the variant options on my website. I'm in the middle of making significant changes, and their assistance has been invaluable. Every issue I faced was resolved quickly and efficiently, and their dedication to helping me achieve exactly what I needed has been incredible. If you're looking for a team that's responsive, knowledgeable, and genuinely cares about your success, look no further. Highly recommend!

Zacrosso

Aug 20, 2024  on Shopify

Really great help from Emily and the tech support team, helped me efficiently and clearly with exactly what I needed

Ramah Greetings

Aug 19, 2024  on Shopify

I'm trying to setup a fairly complex product page. Avis has met my needs so far and I would recommend it to others out there. I've been chatting with Lucy on their support team and she has been very patient and knowledgable as we work through my page.

CMesser Ceramics

Aug 18, 2024  on Shopify

Can be a little confusing to figure out how everything works, but their customer service and live chat feature is very helpful and responsive.

Wasf

Aug 18, 2024  on Shopify

Interface is super easy to navigate. I love the feature where options and variants are applied to all the products selected at once rather than adding same options to all products individually. Customer support is top notch.. received amazing support from Lucy....HIGHLY recommended

MyCustomGifts.com

Aug 17, 2024  on Shopify

Lucy is also very nice she helped me out with patience even tho i was tired and proabably a nightmare lol

Football Horizon

Aug 16, 2024  on Shopify

C'est une bonne application pour ajouter des options supplémentaires et le service client est excellent.

Contempo Furniture

Aug 16, 2024  on Shopify

I had been searching for all the features I needed to build my website, and I was lucky to find Avis. They offer all the options I was looking for and are willing to work with me on additional features. Their features and customer service are great. I love the app and the team behind it. Keep up the awesome work! I highly recommend Avis to anyone looking for customizable apps.

My Store

Aug 16, 2024  on Shopify

I downloaded a couple different apps to my Shopify store but Avis was one of the best app. They also guided me with what I need on my store. Lucy was so helpful and patient with all my questions. I recommend Avis to everyone.

Amigizmo

Aug 15, 2024  on Shopify

Una atención personal e incluso arreglaron cosas para que no se vieran en la página, la verdad se agradece la atención directa en cosas concretas!! muy buen servicio

Contender Uniforms, Screen Printing & Embroidery

Aug 14, 2024  on Shopify

This product is very solid and has helped us offer our customers a way to tailor our products to meet their needs and expand our market

OOOMG

Aug 14, 2024  on Shopify

Pretty good app, although I havent solve the problem(internal theme code issue), but Lucy and the Avis Support team has been online with me trying their best to help. Very good support team.

Zen Firepits

Aug 14, 2024  on Shopify

Best product option app I have tried on the app store! It has the most features and the service that comes with the app is top notch! Fast, friendly and very helpful! I spoke with Lucy and she was wonderful! I definitely recommend this app to everyone. 10 out of 10!

Scuola Bimbi

Aug 13, 2024  on Shopify

L'assistenza di Emily è stata fondamentale per risolvere i problemi nella creazione del mio store. Grazie per la disponibilità, efficienza e professionalità.

MiniCoco

Aug 12, 2024  on Shopify

The app is fantastic, but the customer service is 10/10, it's incredible, super attentive and willing to give you the best solution. Highly recommended.

DEVICE DAZZLE

Aug 12, 2024  on Shopify

The customer service, support is too good. Lucy was amazing in helping to resolve my problems and questions. The app has a lot of features already that fit my need.

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