Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.
Key Strengths
Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
User-friendly interface: The app is noted for its ease of use and intuitive setup process.
Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.
Common Concerns
Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.
Final Thoughts
The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.
Epic QT
Oct 23, 2024
on
Shopify
THIS APP CHANGES AND REDESIGNS YOUR ENTIRE WEBSITE!!! It changes CSS style colors and adds fields that have the default Shopify text in them. It does it WITHOUT WARNING!! You have to have a paid plan to modify it. It changed my entire site and thankfully disappeared when I uninstalled it.
Walnut
Oct 23, 2024
on
Shopify
Really appreciated the quick response time and thorough customer service. I also really like the image swatch options and the bundling capability. This was a big improvement over our last product options app, and I like that it doesn't change my theme's code.
Gleam Wall Decor
Oct 23, 2024
on
Shopify
Lucy is very helpful, and they truly try to help you sort things out if you are not satisfied. Great app!
VERAH
Oct 23, 2024
on
Shopify
Amazing app!
To think so much functionality comes for free. This app will probably be my go-to app for a long time for making product customisations.
And the support staff is quick to answer your queries.
Thanks ANDREA and LUCY for your support to help me get a better idea of how things work! <3
PikaSong
Oct 17, 2024
on
Shopify
I had the pleasure of working with Lucy from AVIS, and I can't say enough good things about my experience. Lucy was incredibly helpful from start to finish. Her attention to detail was impeccable—she made sure every aspect of my request was thoroughly addressed, and she went above and beyond to provide clear, thoughtful answers to all of my questions.
Not only was she highly professional, but her kindness truly stood out. She treated me with the utmost respect and care, making the entire process smooth and enjoyable. It's rare to find such a combination of competence and warmth in customer service, and Lucy exemplifies both.
I’m extremely grateful for her assistance and would highly recommend her to anyone looking for exceptional service at AVIS. Thank you, Lucy, for making my experience a fantastic one!
Mi tienda
Oct 16, 2024
on
Shopify
This app looks great so far and the customer service has been incredibly helpful!
Emily has been super attentive and professional. Thanks to her help we were able to resolve any doubts and set up our product.
ADA JOYITAS
Oct 16, 2024
on
Shopify
Estoy muy agradecida con el trato y la ayuda rápida de LUCY y el equipo AVIS. Siempre que los necesito están y me dan soluciones. La mejor aplicación para añadir opciones a tu tienda. Muy completa
Elyxia
Oct 15, 2024
on
Shopify
I can’t express how amazing this app is! It has been incredibly helpful for my store, offering endless customization options that make managing products so much easier. The features are intuitive and work seamlessly, allowing me to offer a great variety of options to my customers.
What truly sets this app apart, though, is the phenomenal support team. Emily and Jayden, the developers, are hands down the best I’ve ever worked with. They went above and beyond to ensure everything was set up perfectly, responding quickly and solving any issue with professionalism and care. I highly recommend this app to anyone looking for top-notch product options and exceptional support!
lebaràcookies.
Oct 14, 2024
on
Shopify
Noah made my day. Professional, he understanded what i asked for and found me solutions. Even if it was a bit complicated to set-up.
THANK YOU very very very ...... VERY MUCH NOAH!
natashaltees
Oct 10, 2024
on
Shopify
I immediately received the assistance I needed from Hena. She made the process easy and stress free.
LoveFineJewelry
Oct 10, 2024
on
Shopify
This is by far the best support I've seen in awhile, They will do everything to sort out any issues fast, They are supper nice. The app is amazing with so many awesome features. I'm new to this app. it's simple to learn, but by far the best variant app on shopify.
LEAMARA
Oct 10, 2024
on
Shopify
I had a fantastic experience with the AvisPlus Product Options app and was especially impressed by the support I received from Emily. She was extremely helpful, professional, and responded quickly to my inquiries.
The app itself works smoothly and has greatly helped me enhance the presentation of my products. Emily truly cared about my concerns and provided valuable assistance throughout the entire process.
I highly recommend this app and the team! Thank you, Emily, for your amazing support!
Art by Judi Lapsley Miller
Oct 10, 2024
on
Shopify
I love this app - it gives me the flexibility I need when I need it. When I've needed help, or come across bugs, the lovely staff respond immediately and get things sorted. So friendly and helpful.
Ergofino GmbH
Oct 09, 2024
on
Shopify
Vielen Dank an LUCY, die Kundenbetreuerin, und JAYDEN, den Entwickler, die mir bei meinen Fragen und Bedürfnissen geholfen haben.
NoBlankWalls
Oct 09, 2024
on
Shopify
The best support I have seen so far in my life, solved everything I asked for in no time with custom videos for my cases. Thank you Emily !
Wild Wreath Company
Oct 08, 2024
on
Shopify
HENA was very helpful getting all of my options set up correctly. She even stayed past the end of her shift to make sure it was all working as it should.
Jerne by Jodie
Oct 08, 2024
on
Shopify
Over 24 hours I have been helped by 4 wonderful women. Hena, Andrea, Lucy and Emily.
I really struggled to ge my head around what I had to do but they messaged back so quickly and produced videos to help me understand better.
I had previously downloaded a differnet APP and was waiting over 50 minutes for assistance. Not with this APP, they are available all day everyday and I waited no longer than a few minutes each time.
Very kind, knowledgeable staff.
Thank you so much x
Gift Moments
Oct 07, 2024
on
Shopify
There are a few niggles I have with it but overall it's a great app, that integrates with our theme flawlessly. It's probably has one of the best support teams I have used with an app, Lucy is so helpful and lovely, nothing is too much. Highly recommend this app by the Avis team!
Jaylin Jewelry
Oct 07, 2024
on
Shopify
The custom service is great, they giving me some free trial feature, and the tutorial video. It works well in me theme, Hope you guys enjoy this app.
b2b Fräulein Muh
Oct 05, 2024
on
Shopify
Love this app, so many options to make your store really easy for the customers. The support also is really fast and great, Judy was so nice .